Library & ITS Wiki
Difference between revisions of "Multi-Factor Authentication Readiness"
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If you are interested in taking advantage of Multi-Factor Authentication, simply [http://go.middlebury.edu/getmfa submit the request here] to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions. | If you are interested in taking advantage of Multi-Factor Authentication, simply [http://go.middlebury.edu/getmfa submit the request here] to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions. | ||
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| + | |||
| + | == Email Apps and Multi-Factor Authentication == | ||
| + | Please note that not all email apps support multi-factor authentication (MFA). | ||
| + | |||
| + | ==== Email Apps that have been '''tested and confirmed to support MFA''' ==== | ||
| + | * Outlook Web App (Webmail) | ||
| + | * Outlook.com (Part of Office 365) | ||
| + | * Outlook for Mac 2016 | ||
| + | * Outlook for Windows 2016 | ||
| + | * Outlook for iOS | ||
| + | * Outlook for Android | ||
| + | * Apple's Mail app (with MacOS Mojave only) | ||
| + | * Apple's Mail app for iOS (iOS 11 or newer) | ||
| + | * 9Folders Nine v4 (Android App) | ||
| + | |||
| + | ==== Email Apps that '''should support MFA''', but have not been tested ==== | ||
| + | * Outlook for Mac 2019 | ||
| + | * Outlook for Windows 2019 | ||
| + | |||
| + | ==== Emails Apps that '''do not support MFA''' ==== | ||
| + | * Spark email | ||
| + | * Apple's Mail app (all versions of MacOS 10.13 and earlier) | ||
| + | * Any client that requires the use of the IMAP such as Thunderbird | ||
| + | * Any client that requires the use of POP such as GMail | ||
[[Category:Helpdesk Documentation]] | [[Category:Helpdesk Documentation]] | ||
Revision as of 14:04, 18 April 2019
Contents
How do I prepare for Multi-Factor Authentication?
The following tips will help ensure that your Multi-Factor Authentication setup goes smoothly.
Tip #1: Install the Microsoft Authenticator app on your smartphone
Visit our Microsoft Authenticator app wiki page for setup instructions.
Tip #2: Install the Microsoft Outlook app on your mobile device(s)
Consider installing the official Microsoft Outlook app on your smartphone and tablet. The Outlook mobile app includes built-in support for Multi-Factor Authentication. It also provides remote access to Middlebury’s directory, which is particularly handy when you are on the road and need to look up someone’s contact information.
Can I use Multi-Factor Authentication without a Smartphone?
YES! You can still use Multi-Factor Authentication even without a smartphone. If you have a cell phone, you can opt to receive texts (no need to reply - just read the codes). If you cannot receive texts, you can opt to receive a voice call (on your cell phone or landline). If none of these options apply, please contact Middlebury Information Security for help getting setup.
How do I sign up for Multi-Factor Authentication?
If you are interested in taking advantage of Multi-Factor Authentication, simply submit the request here to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.
Email Apps and Multi-Factor Authentication
Please note that not all email apps support multi-factor authentication (MFA).
Email Apps that have been tested and confirmed to support MFA
- Outlook Web App (Webmail)
- Outlook.com (Part of Office 365)
- Outlook for Mac 2016
- Outlook for Windows 2016
- Outlook for iOS
- Outlook for Android
- Apple's Mail app (with MacOS Mojave only)
- Apple's Mail app for iOS (iOS 11 or newer)
- 9Folders Nine v4 (Android App)
Email Apps that should support MFA, but have not been tested
- Outlook for Mac 2019
- Outlook for Windows 2019
Emails Apps that do not support MFA
- Spark email
- Apple's Mail app (all versions of MacOS 10.13 and earlier)
- Any client that requires the use of the IMAP such as Thunderbird
- Any client that requires the use of POP such as GMail
