Multi-Factor Authentication Readiness

Revision as of 15:04, 18 April 2019 by Paul Dicovitsky (talk | contribs) (added notes on email apps that are compatible with MFA)

How do I prepare for Multi-Factor Authentication?

The following tips will help ensure that your Multi-Factor Authentication setup goes smoothly.

Tip #1: Install the Microsoft Authenticator app on your smartphone

Visit our Microsoft Authenticator app wiki page for setup instructions.

Tip #2: Install the Microsoft Outlook app on your mobile device(s)

Consider installing the official Microsoft Outlook app on your smartphone and tablet. The Outlook mobile app includes built-in support for Multi-Factor Authentication. It also provides remote access to Middlebury’s directory, which is particularly handy when you are on the road and need to look up someone’s contact information.

Can I use Multi-Factor Authentication without a Smartphone?

YES! You can still use Multi-Factor Authentication even without a smartphone. If you have a cell phone, you can opt to receive texts (no need to reply - just read the codes). If you cannot receive texts, you can opt to receive a voice call (on your cell phone or landline). If none of these options apply, please contact Middlebury Information Security for help getting setup.

How do I sign up for Multi-Factor Authentication?

If you are interested in taking advantage of Multi-Factor Authentication, simply submit the request here to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.

Email Apps and Multi-Factor Authentication

Please note that not all email apps support multi-factor authentication (MFA).

Email Apps that have been tested and confirmed to support MFA

  • Outlook Web App (Webmail)
  • Outlook.com (Part of Office 365)
  • Outlook for Mac 2016
  • Outlook for Windows 2016
  • Outlook for iOS
  • Outlook for Android
  • Apple's Mail app (with MacOS Mojave only)
  • Apple's Mail app for iOS (iOS 11 or newer)
  • 9Folders Nine v4 (Android App)

Email Apps that should support MFA, but have not been tested

  • Outlook for Mac 2019
  • Outlook for Windows 2019

Emails Apps that do not support MFA

  • Spark email
  • Apple's Mail app (all versions of MacOS 10.13 and earlier)
  • Any client that requires the use of the IMAP such as Thunderbird
  • Any client that requires the use of POP such as GMail
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