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Difference between revisions of "My Laptop Won't Start"
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== Simple steps to try if your laptop won't boot == | == Simple steps to try if your laptop won't boot == | ||
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=== Windows/PCs === | === Windows/PCs === | ||
| − | #Try holding down the power/reset button for 8-10 seconds. | + | #Try holding down the power/reset button for 8-10 seconds. |
| − | #Release the power/reset button. | + | #Release the power/reset button. |
#Press the power button to turn the laptop on. | #Press the power button to turn the laptop on. | ||
| − | #If it still doesn't respond: | + | #If it still doesn't respond: |
| − | #Remove the battery and unplug the AC adapter, | + | #Remove the battery and unplug the AC adapter, |
| − | #Press and hold the power/reset button for 8-10 seconds. | + | #Press and hold the power/reset button for 8-10 seconds. |
| − | #Plug in the AC adapter (check that there is some indication that the laptop is getting power. This will vary depending on the make and model. Most laptops have some sort of power light.) | + | #Plug in the AC adapter (check that there is some indication that the laptop is getting power. This will vary depending on the make and model. Most laptops have some sort of power light.) |
| − | #Try holding down the power/reset button for 8-10 seconds. | + | #Try holding down the power/reset button for 8-10 seconds. |
| − | #Release the power/reset button. | + | #Release the power/reset button. |
| − | #Press the power button to turn the laptop on. | + | #Press the power button to turn the laptop on. |
| − | #Note: If this doesn't work, try re-inserting the battery and repeating steps 4-6. | + | #Note: If this doesn't work, try re-inserting the battery and repeating steps 4-6. |
#'''Contact the Helpdesk if the issue recurs.''' | #'''Contact the Helpdesk if the issue recurs.''' | ||
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== Running more tests and diagnostics == | == Running more tests and diagnostics == | ||
| − | See [[Diagnostics]] | + | See [[Diagnostics]] |
== Repairing Registry Hives == | == Repairing Registry Hives == | ||
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See [[Repairing Registry Hives]] | See [[Repairing Registry Hives]] | ||
| − | [[Category:Helpdesk]] [[Category:Troubleshoot]] [[Category:Hardware]] [[Category:Diagnostics]] | + | [[Category:Helpdesk]] |
| + | [[Category:Troubleshoot]] | ||
| + | [[Category:Hardware]] | ||
| + | [[Category:Diagnostics]] | ||
Revision as of 11:30, 15 October 2009
Simple steps to try if your laptop won't boot
Windows/PCs
- Try holding down the power/reset button for 8-10 seconds.
- Release the power/reset button.
- Press the power button to turn the laptop on.
- If it still doesn't respond:
- Remove the battery and unplug the AC adapter,
- Press and hold the power/reset button for 8-10 seconds.
- Plug in the AC adapter (check that there is some indication that the laptop is getting power. This will vary depending on the make and model. Most laptops have some sort of power light.)
- Try holding down the power/reset button for 8-10 seconds.
- Release the power/reset button.
- Press the power button to turn the laptop on.
- Note: If this doesn't work, try re-inserting the battery and repeating steps 4-6.
- Contact the Helpdesk if the issue recurs.
Running more tests and diagnostics
See Diagnostics
Repairing Registry Hives
Repairing registry hives can be useful if:
- Windows doesn't start, displays the message that a file is corrupt or missing
- The computer passes the hardware diagnostics
- This page was last edited on 15 October 2009, at 11:30.
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