Middlebury

Nolij

What is Nolij?

Nolij is a web-based document imaging, management and workflow solution used at Middlebury to electronically collect, store, and manage documents. Nolij enables departments to store scanned electronic versions of paper documentation, eliminating the need for physical storage of the original documents.

Which Departments use Nolij?

  • International Student and Scholar Services
  • Undergraduate Admissions
  • Bread Loaf School of English
  • Academic Affairs
  • Department of Public Safety
  • Human Resources

Nolij Java Troubleshooting

Please note that as of April 2015 all java functions (scanning, file explorer and document editing) are not supported in Chrome. Use IE or Firefox instead.

Java is disabled or not installed on the system Nolij7.png

  1. When Java is disabled or not installed people will get this error when logging in. If the user clicks ‘Proceed without Java’ they can get into Nolij just fine and most features will work. The most important feature missing is dragging and dropping new documents into Nolij.
  2. Check the java installation and make sure the currently authorized version is running (7.45 as of 10/14).

a. Navigate to C:\Program Files (x86)\Java\jre7\bin

b. Double click the javacpl.exe file to open Java Control Panel.

c. Click the Java tab

d. Click View button

Nolij8.png

e. If you don’t see 1.7.0_45 on this screen please contact the Help Desk for assistance in getting the right version of java on your machine.

Trouble Loading Java Nolij users will sometimes see an error message in the Nolij application that looks like this:

Nolij9.png

  1. Test. If that didn’t fix the problem try two more things:
    1. Click Manage Certificates (see the screenshot) and remove the Perceptive Software certificate.
    2. Click the Java tab and remove any old versions of java.
  2. Test. If that didn’t fix the problem check the java plug-in for the relevant browser. You may need to set it to always activate the correct version of Java. See this link for instructions: https://java.com/en/download/help/enable_browser.xml

Internet Explorer

  1. Click Tools and then Internet Options
  2. Select the Security tab, and select the Custom Level button
  3. Scroll down to Scripting of Java applets
  4. Make sure the Enable radio button is checked
  5. Click OK to save your preference

Firefox

  1. In the browser click the plugin icon on the address bar and the message panel below will open. Click Allow and Remember:

Nolij10.png

Nolij Login Troubleshooting

When accessing Nolij in Internet Explorer some user may see the Perceptive Nolij Web logo in the browser tab, but the login screen will not load.

Nolij1.png.png

This problem is typically caused by one of two things:

  1. “Middlebury.edu” being present in the “Compatibility View Settings” for Internet Explorer.
  2. Browser history not cleared since the upgrade to version 6.8 on 10/6/14.


To remove “Middlebury.edu” from the compatibility view settings do the following:

First, click the start menu in Internet Explorer and then select "Compatibility View Settings" Nolij2.png

From the “Compatibility View Setting” menu select “Middlebury.edu” and then click <REMOVE>. The browser page will automatically refresh.

Nolij3.png

Note that in Internet Explorer version 9 the screen will look like the one below. If the ‘Display all websites in Compatibility View’ box is checked you’ll need to uncheck it. When you’re done the screen should look like this:

Nolij4.png


To clear the browser history on Internet Explorer:

  1. Choose Tools -> Internet Options
  2. Under Browsing History click delete

Nolij5.png

You’ll get the following screen. Check the values as you see them below and click delete.

Nolij6.png

You should now be able to access the login screen.

ITS Contacts

  • Amy Stocklen
  • David Ludwig
Powered by MediaWiki