Middlebury

Difference between revisions of "Off Campus Access"

(Configuring VPN in Windows and Mac OS X: - Troubleshooting link)
(Consolidated VPN info)
Line 1: Line 1:
 
== See Also  ==
 
== See Also  ==
  
*[[VPN Setup on Windows and Mac|LIS Official Documentation for Off-Campus Access]]  
+
*[[VPN Setup on Windows and Mac]] (the official setup instructions)
*[[Resources Available from Off-campus|Resources Available from Off-Campus]]  
+
*[[Troubleshooting VPN]]
 +
*[[Resources Available from Off-campus]]
 
*[[Testing a new VPN appliance|Testing a new VPN appliance]]
 
*[[Testing a new VPN appliance|Testing a new VPN appliance]]
  
 
== VPN  ==
 
== VPN  ==
  
=== Configuring VPN in Windows and Mac OS X  ===
+
See the [[VPN Setup on Windows and Mac]] article for instructions on how to configure a VPN connection:
 +
* on Windows XP
 +
* on Windows Vista
 +
* on Mac OSX Pather / Tiger / Leopard
 +
* on the Monterey network
  
See the [[VPN Setup on Windows and Mac]] article for instructions on how to configure a VPN connection on Windows XP, Windows Vista, Mac OSX Pather / Tiger / Leopard. (See also [[Troubleshooting VPN]].)
+
See also [[Troubleshooting VPN]] for exception cases and further help.
  
=== Using VPN on the Monterey Network<br>  ===
+
=== iPhone 3G, iPhone v2 and iPod Touch ===
  
For most situations (home, off-campus, etc) we recommend using the native VPN client configuration described here: [[VPN Setup on Windows and Mac|VPN Access to the Middlebury Network]], however these instructions do not work ar Monterey. Due to the configuration of the Monterey network, the native VPN clients and the WebVPN client do not work at Monterey. Anyone needing to use VPN on the Monterey network (Mac or Windows) would need the Cisco VPN Client with IPSEC over UDP:<br>
+
*Note: do not save your password as it provides additional access to network resources
 
+
*Note: If you don't see the "exchange" option, you may need an update for your iPod touch, see [http://www.apple.com/ipodtouch/softwareupdate.html http://www.apple.com/ipodtouch/softwareupdate.html]<br>
#First follow the "Installing and Using the CISCO VPN Client" instructions on this page: <br>http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/off-campus/vpn/&nbsp; <br>
+
*[[Instructions to configure VPN on the iPhone|Instructions to configure VPN on the iPhone]]
#Second, open the Cisco VPN client, choose the Middlebury College entry, click the Modify button.<br> [[Image:Cisco vpn client modify button.jpg]]<br>
 
#Under the "Transport" tab choose IPSEC over UDP.<br>[[Image:Cisco vpn client transport tab.jpg]]<br>
 
 
 
<br>
 
 
 
=== iPhone 3G, iPhone v2 and iPod Touch <br>  ===
 
 
 
*Note: do not save your password as it provides additional access to network resources  
 
*Note: If you don't see the "exchange" option, you may need an update for your iPod touch, see [http://www.apple.com/ipodtouch/softwareupdate.html http://www.apple.com/ipodtouch/softwareupdate.html]<br>  
 
*[[Instructions to configure VPN on the iPhone|Instructions to configure VPN on the iPhone]]<br>
 
 
 
=== Troubleshooting VPN Connections  ===
 
 
 
See: [[Troubleshooting VPN]]  
 
  
 
=== Split VPN  ===
 
=== Split VPN  ===
  
Why do we want to use VPN? When we are off-campus it lets us access College resources that would be unavailable off-campus without VPN. VPN can also be used to secure a network that is inherently insecure (e.g. wireless at a cafe/airport).  
+
Why do we want to use VPN? When we are off-campus it lets us access College resources that would be unavailable off-campus without VPN. VPN can also be used to secure a network that is inherently insecure (e.g. wireless at a cafe/airport).
  
*However, Mac OS X, by default, only sends traffic destined for the College over VPN. Any other traffic (e.g. Google, Amazon, etc.) is not sent via VPN, even if the VPN is running. This is known as "split VPN", and is turned ON by default on Mac OS X.  
+
*However, Mac OS X, by default, only sends traffic destined for the College over VPN. Any other traffic (e.g. Google, Amazon, etc.) is not sent via VPN, even if the VPN is running. This is known as "split VPN", and is turned ON by default on Mac OS X.
 
*On Windows, doing VPN comes with a certain cost -- the network connection when VPN is running is slower. This is because split VPN is NOT turned on by default in Windows.
 
*On Windows, doing VPN comes with a certain cost -- the network connection when VPN is running is slower. This is because split VPN is NOT turned on by default in Windows.
  
To turn split VPN on or off, visit the [[Split VPN]] page.  
+
To turn split VPN on or off, visit the [[Split VPN]] page.
  
 
== Dial-up  ==
 
== Dial-up  ==
  
<u>'''The College's Dial-up service will soon be discontinued!'''</u>  
+
<u>'''The College's Dial-up service will soon be discontinued!'''</u>
  
*See our LIS [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/off-campus/dialup/ official instructions for dial-up in Windows XP].  
+
*See our LIS [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/off-campus/dialup/ official instructions for dial-up in Windows XP].
 
*Please note that '''the number used for dial-up has recently changed''' (Fall 09). Helpdesk staff can view the current dial-in number [https://mediawiki.middlebury.edu/wiki/hi/Off_Campus_Dial_Up_Access at this page].
 
*Please note that '''the number used for dial-up has recently changed''' (Fall 09). Helpdesk staff can view the current dial-in number [https://mediawiki.middlebury.edu/wiki/hi/Off_Campus_Dial_Up_Access at this page].
  
 
=== Vista  ===
 
=== Vista  ===
  
Setting up dial-in on Windows Vista is a little different from Windows XP. Here are the instructions:  
+
Setting up dial-in on Windows Vista is a little different from Windows XP. Here are the instructions:
  
#Click on the Windows Logo button or Start button and select Connect To.  
+
#Click on the Windows Logo button or Start button and select Connect To.
#Click on "Setup a connection or network".  
+
#Click on "Setup a connection or network".
#Select "Setup a dial-up connection" and then click next.  
+
#Select "Setup a dial-up connection" and then click next.
#In the box labeled "Phone Number:" type the College's dial-in number (the Helpdesk has this on file, please call or e-mail)  
+
#In the box labeled "Phone Number:" type the College's dial-in number (the Helpdesk has this on file, please call or e-mail)
#In the box labeled "User Name:" type your username.  
+
#In the box labeled "User Name:" type your username.
#In the box labeled "Password:" type your password.  
+
#In the box labeled "Password:" type your password.
#In the box labeled "Connection Name:" type Midd Dialup and click Next.  
+
#In the box labeled "Connection Name:" type Midd Dialup and click Next.
#Click the Skip button and select the option that says "Setup the connection anyway".  
+
#Click the Skip button and select the option that says "Setup the connection anyway".
 
#Click the Close button.
 
#Click the Close button.
  
<br>  
+
<br>
  
 
=== Other options for Internet service <br>  ===
 
=== Other options for Internet service <br>  ===
  
(for information only, endorsement not implied)<br>  
+
(for information only, endorsement not implied)<br>
  
*[http://www.fairpoint.com/northern_ne/residential/internet/dialup/residential_dial_up.jsp Fairpoint]<br>  
+
*[http://www.fairpoint.com/northern_ne/residential/internet/dialup/residential_dial_up.jsp Fairpoint]<br>
*[http://www.gmavt.net/ Green Mountain Access]  
+
*[http://www.gmavt.net/ Green Mountain Access]
*[http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Vermont.html Satellite Internet]  
+
*[http://www.skycasters.com/satellite-internet-coverage/skycasters-coverage-Vermont.html Satellite Internet]
 
*[http://www.satellitestarinternet.com/hughes-net/vermont/ Hughes Net]
 
*[http://www.satellitestarinternet.com/hughes-net/vermont/ Hughes Net]
  
 
== Remote Desktop Access  ==
 
== Remote Desktop Access  ==
  
These instructions show you how to access and use a computer that's on-campus, while you are physically off the college campus. For general information on remote desktop connections, see [[Remote Desktop Connection]].  
+
These instructions show you how to access and use a computer that's on-campus, while you are physically off the college campus. For general information on remote desktop connections, see [[Remote Desktop Connection]].
  
#Record the name of the computer, since you'll be using this to connect to it. The name can be obtained by right-clicking on "My Computer" and selecting "Properties", then clicking on the "Computer Name" tab.  
+
#Record the name of the computer, since you'll be using this to connect to it. The name can be obtained by right-clicking on "My Computer" and selecting "Properties", then clicking on the "Computer Name" tab.
#Ask the Helpdesk to add you to the list of users on that computer that's allowed to access it remotely. You can do this by calling x2200 or an email.  
+
#Ask the Helpdesk to add you to the list of users on that computer that's allowed to access it remotely. You can do this by calling x2200 or an email.
#Ensure the computer that remains on campus is turned on and is connected to the college's wired network. If the computer is off or not connected to the network at the time when you try to connect to it, you'll just see an error message.  
+
#Ensure the computer that remains on campus is turned on and is connected to the college's wired network. If the computer is off or not connected to the network at the time when you try to connect to it, you'll just see an error message.
#From an off-campus location, establish a VPN connection.  
+
#From an off-campus location, establish a VPN connection.
#Open Microsoft's "Remote Desktop" program (Start =&gt; Programs =&gt; Accessories =&gt; Remote Desktop Connection)  
+
#Open Microsoft's "Remote Desktop" program (Start =&gt; Programs =&gt; Accessories =&gt; Remote Desktop Connection)
#In the window that appears, enter the name of the computer that's on campus.  
+
#In the window that appears, enter the name of the computer that's on campus.
 
#Login with your own credentials. (If there's anyone else logged in, you will be prompted to "log this person off" which kicks them off the computer.)
 
#Login with your own credentials. (If there's anyone else logged in, you will be prompted to "log this person off" which kicks them off the computer.)
  
[[Category:Off-Campus]] [[Category:VPN]] [[Category:Mac]]
+
[[Category:Off-Campus]]
 +
 
 +
[[Category:VPN]]
 +
[[Category:Mac]]

Revision as of 08:57, 17 March 2010

See Also

VPN

See the VPN Setup on Windows and Mac article for instructions on how to configure a VPN connection:

  • on Windows XP
  • on Windows Vista
  • on Mac OSX Pather / Tiger / Leopard
  • on the Monterey network

See also Troubleshooting VPN for exception cases and further help.

iPhone 3G, iPhone v2 and iPod Touch

Split VPN

Why do we want to use VPN? When we are off-campus it lets us access College resources that would be unavailable off-campus without VPN. VPN can also be used to secure a network that is inherently insecure (e.g. wireless at a cafe/airport).

  • However, Mac OS X, by default, only sends traffic destined for the College over VPN. Any other traffic (e.g. Google, Amazon, etc.) is not sent via VPN, even if the VPN is running. This is known as "split VPN", and is turned ON by default on Mac OS X.
  • On Windows, doing VPN comes with a certain cost -- the network connection when VPN is running is slower. This is because split VPN is NOT turned on by default in Windows.

To turn split VPN on or off, visit the Split VPN page.

Dial-up

The College's Dial-up service will soon be discontinued!

Vista

Setting up dial-in on Windows Vista is a little different from Windows XP. Here are the instructions:

  1. Click on the Windows Logo button or Start button and select Connect To.
  2. Click on "Setup a connection or network".
  3. Select "Setup a dial-up connection" and then click next.
  4. In the box labeled "Phone Number:" type the College's dial-in number (the Helpdesk has this on file, please call or e-mail)
  5. In the box labeled "User Name:" type your username.
  6. In the box labeled "Password:" type your password.
  7. In the box labeled "Connection Name:" type Midd Dialup and click Next.
  8. Click the Skip button and select the option that says "Setup the connection anyway".
  9. Click the Close button.


Other options for Internet service

(for information only, endorsement not implied)

Remote Desktop Access

These instructions show you how to access and use a computer that's on-campus, while you are physically off the college campus. For general information on remote desktop connections, see Remote Desktop Connection.

  1. Record the name of the computer, since you'll be using this to connect to it. The name can be obtained by right-clicking on "My Computer" and selecting "Properties", then clicking on the "Computer Name" tab.
  2. Ask the Helpdesk to add you to the list of users on that computer that's allowed to access it remotely. You can do this by calling x2200 or an email.
  3. Ensure the computer that remains on campus is turned on and is connected to the college's wired network. If the computer is off or not connected to the network at the time when you try to connect to it, you'll just see an error message.
  4. From an off-campus location, establish a VPN connection.
  5. Open Microsoft's "Remote Desktop" program (Start => Programs => Accessories => Remote Desktop Connection)
  6. In the window that appears, enter the name of the computer that's on campus.
  7. Login with your own credentials. (If there's anyone else logged in, you will be prompted to "log this person off" which kicks them off the computer.)