Middlebury

Difference between revisions of "POP, IMAP, SMTP Clients"

m
 
(21 intermediate revisions by 4 users not shown)
Line 1: Line 1:
To connect to Middlebury's Exchange mail servers, our recommended method is to use Outlook for both Macs and PCs.  [[Webmail]] is another excellent option that provides reliable access to your mailbox and calendar from anywhere.  Alternate e-mail applications that can be configured as Exchange clients, such as Apple's Mail, are acceptable though they may not provide full functionality.  As a last resort, to access only your e-mail, you can configure an e-mail client that supports an IMAP connection. (POP connections are outdated and we strongly discourage their use.)
+
<span style="color:red">Important note:  IMAP and POP do NOT support multi-factor authentication (MFA).</span>  As Middlebury moves forward to protect all its accounts by MFA, '''these clients will no longer be allowed to connect to Middlebury's Exchange mail servers.''' See our [[Multi-Factor_Authentication_Readiness|Multi-factor Authentication Readiness]] for more information.
  
[[email configuration]]
+
'''Our recommended method''' is to [[Email configuration|configure an Exchange connection]] using a supported mail client for all computers and mobile devices. [[Webmail_Help|Webmail]] is another excellent option that provides reliable access to your mailbox and calendar from anywhere. As a last resort, to access '''only the e-mail in your main inbox''' (not subfolders, calendars, or contacts), you can configure an e-mail client like Thunderbird that supports an IMAP connection.  (POP connections are outdated and not supported.)
  
 
== What is IMAP? ==
 
== What is IMAP? ==
  
IMAP is a standardized protocol for retrieving e-mail. Almost any e-mail program can be configured to connect to our servers using IMAP, and the connection works anywhere in the world as long as you have internet access. However, POP and IMAP do not allow you access to the advanced features of our Exchange email server, such as the Calendar, Contacts, Notes, or Journal folders. These features are only available through Microsoft Outlook (PC or Mac) or [[WebMail]] (any Internet-capable device).
+
IMAP is a standardized protocol for retrieving e-mail. Almost any e-mail program can be configured to connect to our servers using IMAP, and the connection works anywhere in the world as long as you have internet access. However, POP and IMAP do not allow you access to the advanced features of our Exchange email server, such as the Calendar, Contacts, Notes, or Journal folders. These features are only available through [[Email configuration|Exchange connections]] or [[WebMail]].
  
 
IMAP keeps all mail on the server and accesses it remotely, so it will still be there no matter where you access your e-mail from.
 
IMAP keeps all mail on the server and accesses it remotely, so it will still be there no matter where you access your e-mail from.
Line 11: Line 11:
 
== Configuring IMAP email access ==
 
== Configuring IMAP email access ==
  
To configure IMAP email access, use the generic configuration settings listed below. While alternate email clients aren't officially supported by the Helpdesk, we may be able to offer some guidance if you're having trouble, so feel free to [http://go.middlebury.edu/helpdesk contact us] if you're stuck.
+
To configure IMAP email access, use the generic configuration settings listed below. While alternate email clients and configurations aren't officially supported by the Helpdesk, we may be able to offer some guidance if you're having trouble, so feel free to [http://go.middlebury.edu/helpdesk contact us] if you're stuck.
  
 
==== Incoming Mail ====
 
==== Incoming Mail ====
  
* Your Incoming mail server should be "'''mail.middlebury.edu'''".
+
'''IMAP Settings'''
* Your Incoming mail DOES require SSL. Due to a security issue, changes have been made that now require ALL users of Middlebury email accounts to use a secure connection when sending or receiving mail. Make sure to change the '''port''' to '''993''' for IMAP.
+
* Server name: outlook.office365.com
* Our incoming mail server ''does'' requires authentication, which means that you need enter your Middlebury username and password to receive mail. Your mail program will give you an option to save this username and password so you don't have to enter it every time you want to receive mail. We recommend that you do '''not''' choose this option, as you are required to change your Middlebury password every six months.
+
* Port: 993
 +
* Encryption method: SSL
 +
* Username: <username>@middlebury.edu
 +
* Password: ''Your Middlebury Password''
  
 
==== Outgoing Mail ====
 
==== Outgoing Mail ====
 +
'''NOTE''' that the below instructions only apply to your Middlebury e-mail. For other e-mail addresses you may have, see [[Email_configuration#Accessing_other_e-mail_accounts_from_on_campus|Accessing other e-mail accounts from on campus]].
  
* Your Outgoing mail server should be "'''ssmtp.middlebury.edu'''"
+
'''SMTP Settings'''
* Your Outgoing mail does require SSL.
+
* Server name: smtp.office365.com
* Your Outgoing mail server DOES require authentication, using the same credentials as the incoming server.
+
* Port: 587
* Do NOT use secure password authentication.
+
* Encryption method: STARTTLS
 +
* Username: <username>@middlebury.edu
 +
* Password: ''Your Middlebury Password''
  
 
[[Category:Helpdesk Documentation]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Public Search]]
 
[[Category:Public Search]]

Latest revision as of 15:48, 3 May 2019

Important note: IMAP and POP do NOT support multi-factor authentication (MFA). As Middlebury moves forward to protect all its accounts by MFA, these clients will no longer be allowed to connect to Middlebury's Exchange mail servers. See our Multi-factor Authentication Readiness for more information.

Our recommended method is to configure an Exchange connection using a supported mail client for all computers and mobile devices. Webmail is another excellent option that provides reliable access to your mailbox and calendar from anywhere. As a last resort, to access only the e-mail in your main inbox (not subfolders, calendars, or contacts), you can configure an e-mail client like Thunderbird that supports an IMAP connection. (POP connections are outdated and not supported.)

What is IMAP?

IMAP is a standardized protocol for retrieving e-mail. Almost any e-mail program can be configured to connect to our servers using IMAP, and the connection works anywhere in the world as long as you have internet access. However, POP and IMAP do not allow you access to the advanced features of our Exchange email server, such as the Calendar, Contacts, Notes, or Journal folders. These features are only available through Exchange connections or WebMail.

IMAP keeps all mail on the server and accesses it remotely, so it will still be there no matter where you access your e-mail from.

Configuring IMAP email access

To configure IMAP email access, use the generic configuration settings listed below. While alternate email clients and configurations aren't officially supported by the Helpdesk, we may be able to offer some guidance if you're having trouble, so feel free to contact us if you're stuck.

Incoming Mail

IMAP Settings

  • Server name: outlook.office365.com
  • Port: 993
  • Encryption method: SSL
  • Username: <username>@middlebury.edu
  • Password: Your Middlebury Password

Outgoing Mail

NOTE that the below instructions only apply to your Middlebury e-mail. For other e-mail addresses you may have, see Accessing other e-mail accounts from on campus.

SMTP Settings

  • Server name: smtp.office365.com
  • Port: 587
  • Encryption method: STARTTLS
  • Username: <username>@middlebury.edu
  • Password: Your Middlebury Password
Powered by MediaWiki