Middlebury

Difference between revisions of "POP, IMAP, SMTP Clients"

(Updated content -- IMAP no longer supported / not MFA compatible)
 
(18 intermediate revisions by 4 users not shown)
Line 1: Line 1:
To connect to Middlebury's Exchange mail servers, our recommended method is to [[Email configuration|configure an Exchange connection]] using a supported mail client for all computers and mobile devices. [[Webmail]] is another excellent option that provides reliable access to your mailbox and calendar from anywhere. As a last resort, to access '''only the e-mail in your main inbox''' (not subfolders, calendars, or contacts), you can configure an e-mail client that supports an IMAP connection.  (POP connections are outdated and we strongly discourage their use.)
 
  
== What is IMAP? ==
+
<span style="color:red">Important note: IMAP and POP do NOT support multi-factor authentication (MFA).</span> Middlebury now protects all its accounts with MFA so '''these clients are no longer allowed to connect to Middlebury's Exchange mail servers.''' See our [[Multi-Factor_Authentication_Readiness|Multi-factor Authentication Readiness]] for more information.
  
IMAP is a standardized protocol for retrieving e-mail. Almost any e-mail program can be configured to connect to our servers using IMAP, and the connection works anywhere in the world as long as you have internet access. However, POP and IMAP do not allow you access to the advanced features of our Exchange email server, such as the Calendar, Contacts, Notes, or Journal folders. These features are only available through [[Email configuration|Exchange connections]] or [[WebMail]].
+
'''Our recommended method''' is to [[Email_configuration|configure an Exchange connection]] using a supported mail client for all computers and mobile devices. [[Webmail_Help|Webmail]] is another excellent option that provides reliable access to your mailbox and calendar from anywhere.
  
IMAP keeps all mail on the server and accesses it remotely, so it will still be there no matter where you access your e-mail from.
+
[[Category:Helpdesk Documentation]] [[Category:Public Search]]
 
 
== Configuring IMAP email access ==
 
 
 
To configure IMAP email access, use the generic configuration settings listed below. While alternate email clients and configurations aren't officially supported by the Helpdesk, we may be able to offer some guidance if you're having trouble, so feel free to [http://go.middlebury.edu/helpdesk contact us] if you're stuck.
 
 
 
==== Incoming Mail ====
 
 
 
* Your Incoming mail server should be "'''mail.middlebury.edu'''".
 
* Your Incoming mail DOES require SSL. Due to a security issue, changes have been made that now require ALL users of Middlebury email accounts to use a secure connection when sending or receiving mail. Make sure to change the '''port''' to '''993''' for IMAP.
 
* Our incoming mail server ''does'' requires authentication, which means that you need enter your Middlebury username and password to receive mail. (If it asks for more specific settings, use '''NTLM''' over Kerberos or other choices.) Your mail program will give you an option to save this username and password so you don't have to enter it every time you want to receive mail. We recommend that you do '''not''' choose this option, as you are required to change your Middlebury password every six months.
 
 
 
==== Outgoing Mail ====
 
 
 
* Your Outgoing mail server should be "'''ssmtp.middlebury.edu'''"
 
* Your Outgoing mail does require a secure connection (STARTTLS, on port 587).
 
* Your Outgoing mail server DOES require authentication, using the same credentials as the incoming server.
 
* Do NOT use "secure password authentication"; normal password authentication should be fine.
 
 
 
[[Category:Helpdesk Documentation]]
 
[[Category:Public Search]]
 

Latest revision as of 14:31, 10 December 2020

Important note: IMAP and POP do NOT support multi-factor authentication (MFA). Middlebury now protects all its accounts with MFA so these clients are no longer allowed to connect to Middlebury's Exchange mail servers. See our Multi-factor Authentication Readiness for more information.

Our recommended method is to configure an Exchange connection using a supported mail client for all computers and mobile devices. Webmail is another excellent option that provides reliable access to your mailbox and calendar from anywhere.

Powered by MediaWiki