Difference between revisions of "Perceptive Content"

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== What is Content? ==
Content for this wiki page has been moved to the TeamDynamix Knowledge Base:
Content (aka Content EP2) is an enterprise content management application (replacing the previous document management system called Nolij).  It provides tools that help us capture, store, retrieve and manage documents in a structured way.  It includes workflow, forms and reporting capabilities.  Content management solutions are implemented a department at a time, with the ability to share documents and workflow processes across departments.
== How do I get it? ==
If you're interested in implementing Content talk to someone on the ITS Contacts list at the bottom of this page.  For access to the system you may use Experience, or the desktop client:
=== In a browser using Experience ===
Experience is the browser based version of Content. It has all the features of the desktop client except the ability to import documents. Chrome is the recommended browser.  Get to it from go/perceptivecontent or at this link:  [https://echo.middlebury.edu/expcontentapps/ Experience]
Mac users who do not need to scan documents may use the web version of Content without any special configuration.  Occasional Mac users should use Remote Desktop Services.
=== Desktop Client - Windows only ===
If you need to import documents to Content, then you must use the desktop client.
[[Perceptive_Content/InstallPerceptiveContent|Installation instructions]]. 
=== Remote Desktop Services ===
If you use a Mac then your best method for using Content is Remote Desktop Services (RDS).  Windows 10 users who need to import documents must also use the RDS.
See this page for information:  [[Remote_Desktop_Services|How to Access Remote Desktop Services]]
== Which Departments use Content? ==
* Academic Affairs
* Accounts Payable
* Breadloaf School of English
* Department of Public Safety
* HR
* Office of Advancement
* Payroll
* Undergraduate Admissions
== Learn more ==
Hyland is the vendor for Content.  Here are links to their user guide and website.
[https://docs.hyland.com/ImageNow/en_US/7.5/User/User.htm Content User Guide]
[https://www.hyland.com/en/perceptive Hyland website]
For more information please contact someone on the ITS Contact list below.
== Troubleshooting ==
See [[Perceptive_Content/Troubleshooting|Troubleshooting]]
== ITS Contacts ==
* Amy Stocklen
* Cassandra Roberts
* Charlotte Pratt

Revision as of 14:03, 22 September 2022

Content for this wiki page has been moved to the TeamDynamix Knowledge Base:


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