Middlebury

Difference between revisions of "Perceptive Content"

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== Troubleshooting ==
 
== Troubleshooting ==
  
=== Enabling LearnMode for Java ===
+
[[Perceptive_Content/Troubleshooting|Troubleshooting]]
You may see this error message when trying to link a document for the first time:
 
 
 
[[File:PerceptiveSaveAsLearnModeError.png]]
 
 
 
The solution is to close and reopen both the Content client, and Banner INB.
 
 
 
===Error 1935===
 
 
 
Error 1935. An error occurred during the installation of assembly component...
 
 
 
[[File:PerceptiveError1935.png]]
 
 
 
This behavior is due to a Windows Update concurrently installing an update to the computer. Upon completion of the Windows Update, restart the computer. Confirm the Windows Update process has fully completed and then try the install again.
 
 
 
===Error opening installation log file===
 
Error opening installation log file.  Verify that the specified location exists and is writable.
 
 
 
Contact the help desk.  They may reference ticket 517276 for more information.  The vendor has a resolution but, if that doesn’t work, updates could be the problem.
 
  
 
== ITS Contacts ==
 
== ITS Contacts ==

Revision as of 14:47, 8 November 2016

What is Content?

Content is an enterprise content management application. It provides tools that help us capture, store, retrieve and manage documents in a structured way. It includes workflow, forms and reporting capabilities. Content management solutions are implemented a department at a time, with the ability to share documents and workflow processes across departments.

How do I get it?

If your department has implemented Perceptive Content here's how to install:

Installation instructions

Learn more

Lexmark is the vendor for Content. Here are links to their user guide and website.

Content User Guide

Lexmark website

Content is new to Middlebury. Sometime soon we'll have more to say about it. For more information please contact someone on the ITS Contact list below.


Troubleshooting

Troubleshooting

ITS Contacts

  • Amy Stocklen
  • Rob Pekor
  • Tom Cutter
  • David Ludwig
  • Charlotte Pratt
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