Middlebury

Difference between revisions of "Perceptive Content: InstallPerceptiveContent"

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== How to Install Perceptive Content ==
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Content for this wiki page has been moved to the TeamDynamix Knowledge Base:
 
 
The Perceptive Content client is only available for Windows. Mac users have the following option:
 
 
 
Mac users who do not need to scan documents may use the web version of Content: [https://echo.middlebury.edu/expcontentapps/ Experience]
 
 
 
=== Install the software - 2020 and later laptops (via Company Portal) ===
 
 
 
#Open the Company Portal
 
#[[File:CompanyPortal1.png|RTENOTITLE]]
 
#'''If you do not see the company portal choice above then follow the directions for pre-2020 laptops.'''
 
#Choose Perceptive Content
 
#[[File:CompanyPortal2.png|RTENOTITLE]]
 
#Click the Install button
 
#[[File:CompanyPortal3.png|RTENOTITLE]]
 
#Wait while it downloads and installs
 
#[[File:CompanyPortal4.png|RTENOTITLE]]
 
#<span style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:">Type Content into the Windows search box and choose Perceptive Content.</span></span></span>
 
#[[File:CompanyPortal5.png|RTENOTITLE]]
 
#If your login screen already shows MiddleburyProd (see below) above the username then you’re all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under Set up a Connection Profile
 
<p style="text-align: center;">[[File:PCFoundation.png|RTENOTITLE]]</p>
 
=== Install the software - pre -2020 laptops (via KACE) ===
 
 
 
#For best results, use a wired (Ethernet) connection from '''on-'''campus.
 
#Visit [https://vigo.middlebury.edu https://vigo.middlebury.edu] (or use [http://go.middlebury.edu/kss http://go/kss]).
 
#Log in with your Middlebury username and password; leave the Organization field '''blank'''.
 
#*Note: Your email address will not work on this site; you must use your username. 
 
#Click the &nbsp;"'''Want Software? '''Go to the downloads page'''"'''&nbsp;button.
 
#Click the 'Install Perceptive Content Desktop Client' link.
 
#Check the "Device&nbsp;to install software on:” dropdown to confirm it shows your pc.
 
#Click the&nbsp;'''"Run Now"'''&nbsp;button.
 
#[[File:DownloadsInfo.png|RTENOTITLE]]
 
#You'll be brought to a Download History window. Be patient, it takes the installer some time to start. You'll soon see the installation Wizard working.
 
#You'll&nbsp;<span style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:">see a few windows pop up as it installs. Just choose Install, Yes, OK or Finish as needed. When done you will see a window like this:</span></span></span>
 
#[[File:PCInstallWindow.png|RTENOTITLE]]
 
#Log out of the download site by clicking "Log Out" in the upper right hand of the window.
 
#Perceptive Content is installed but you need to restart your computer to see it.
 
#After restarting you should see the Content shortcut, [[File:PerceptiveIcon.png|RTENOTITLE]] on your desktop. Double-click it to get the login screen.
 
#If your login screen already shows '''MiddleburyProd''' (see below) above the username then you're all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under <!--[if supportFields]><span
 
style='font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;
 
mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
 
minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";
 
mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-US;mso-fareast-language:
 
EN-US;mso-bidi-language:AR-SA'><span style='mso-element:field-begin'></span><span
 
style='mso-spacerun:yes'> </span>REF _Ref444702773 \h <span style='mso-element:
 
field-separator'></span></span><![endif]-->'''Set up a Connection Profile<!--[if gte mso 9]><xml>
 
<w:data>08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F005200650066003400340034003700300032003700370033000000</w:data>
 
</xml><![endif]--><!--[if supportFields]><span style='font-size:11.0pt;
 
line-height:115%;font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;
 
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
 
minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;
 
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA'><span
 
style='mso-element:field-end'></span></span><![endif]-->'''
 
<p style="text-align: center;">[[File:PCFoundation.png|RTENOTITLE]]</p>
 
 
 
=== Install the software (Windows Only) Monterey campus ===
 
 
 
Contact the Monterey help desk to install the software for you.
 
 
 
== Logging In ==
 
 
 
#Log in with your regular ID. You’ll see a toolbar that looks like this, maybe with fewer icons. Success!
 
<p style="text-align: center;">[[File:Login.png|RTENOTITLE]]</p>
 
 
 
=== Set up a Connection Profile ==0
 
 
 
#In the upper left of the login screen click '''Connection Profiles''', then '''Edit Connection Profiles'''.
 
#Click the '''Create''' button. Fill the screen out as show below.
 
 
 
[[File:PerceptiveConnectionProfileProd.png|RTENOTITLE]]
 
 
 
#If you'll be using the test system create one for dev:
 
 
 
[[File:PerceptiveConnectionProfileDev.png|RTENOTITLE]]
 
 
 
== Troubleshooting ==
 
 
 
If issues arise with the current release,&nbsp; resolutions will appear below
 
  
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'''https://support.gmhec.org/TDClient/47/middlebury/KB/ArticleDet?ID=143'''
 
[[Category:Pages with broken file links]]
 
[[Category:Pages with broken file links]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Public Search]]
 
[[Category:Public Search]]
 
[[Category:TDXKB]]
 
[[Category:TDXKB]]

Latest revision as of 13:52, 22 September 2022

Content for this wiki page has been moved to the TeamDynamix Knowledge Base:

https://support.gmhec.org/TDClient/47/middlebury/KB/ArticleDet?ID=143

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