Difference between revisions of "Perceptive Content: InstallPerceptiveContent"

Latest revision as of 09:37, 25 August 2021

How to Install Perceptive Content

The Perceptive Content client is only available for Windows. Mac users have the following option:

Mac users who do not need to scan documents may use the web version of Content: Experience

Install the software - 2020 and later laptops (via Company Portal)

Open the Company Portal
If you do not see the company portal choice above then follow the directions for pre-2020 laptops.
Choose Perceptive Content
Click the Install button
Wait while it downloads and installs
Type Content into the Windows search box and choose Perceptive Content.
If your login screen already shows MiddleburyProd (see below) above the username then you’re all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under Set up a Connection Profile

Install the software - pre -2020 laptops (via KACE)

For best results, use a wired (Ethernet) connection from on-campus.
Visit https://vigo.middlebury.edu (or use http://go/kss).
Log in with your Middlebury username and password; leave the Organization field blank.
- Note: Your email address will not work on this site; you must use your username.
Click the "Want Software? Go to the downloads page" button.
Click the 'Install Perceptive Content Desktop Client' link.
Check the "Device to install software on:” dropdown to confirm it shows your pc.
Click the "Run Now" button.
You'll be brought to a Download History window. Be patient, it takes the installer some time to start. You'll soon see the installation Wizard working.
You'll see a few windows pop up as it installs. Just choose Install, Yes, OK or Finish as needed. When done you will see a window like this:
Log out of the download site by clicking "Log Out" in the upper right hand of the window.
Perceptive Content is installed but you need to restart your computer to see it.
After restarting you should see the Content shortcut, on your desktop. Double-click it to get the login screen.
If your login screen already shows MiddleburyProd (see below) above the username then you're all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under Set up a Connection Profile

Install the software (Windows Only) Monterey campus

Contact the Monterey help desk to install the software for you.

Logging In

Log in with your regular ID. You’ll see a toolbar that looks like this, maybe with fewer icons. Success!

=== Set up a Connection Profile ==0

In the upper left of the login screen click Connection Profiles, then Edit Connection Profiles.
Click the Create button. Fill the screen out as show below.

If you'll be using the test system create one for dev:

Troubleshooting

If issues arise with the current release, resolutions will appear below

@@ Line 1: / Line 1: @@
 == How to Install Perceptive Content ==
-=== Install the software (Windows only) ===
+The Perceptive Content client is only available for Windows. Mac users have the following option:
-Mac users see...TBD
-# For best results, use a wired (Ethernet) connection from '''on-'''campus.
+Mac users who do not need to scan documents may use the web version of Content: [https://echo.middlebury.edu/expcontentapps/ Experience]
-# Visit https://vigo.middlebury.edu (or use [http://go.middlebury.edu/kss http://go/kss]).
-# Log in with your Middlebury username and password; leave the Organization field '''blank'''.<br>
+=== Install the software - 2020 and later laptops (via Company Portal) ===
-#* Note:  Your email address will not work on this site; you must use your username.
-# Click the blue '''Want Software?''' button.
+#Open the Company Portal
-# Click the blue 'Install Perceptive Content Desktop Client' link.
+#[[File:CompanyPortal1.png|RTENOTITLE]]
-# Click the blue '''Install''' button.
+#'''If you do not see the company portal choice above then follow the directions for pre-2020 laptops.'''
-# You'll be brought to a Download History window.  Be patient, it takes the installer some time to start.  You'll soon see the installation Wizard working.
+#Choose Perceptive Content
-# When the installation is almost done you may see this error:
+#[[File:CompanyPortal2.png|RTENOTITLE]]
-# [[File:PerceptiveImageTrayError.png]]
+#Click the Install button
-# Don't worry about the error.  Click OK and your installation should be complete.
+#[[File:CompanyPortal3.png|RTENOTITLE]]
-# Log out of the download site by clicking "Log Out" in the upper right hand of the window.
+#Wait while it downloads and installs
-# Perceptive Content is installed but you need to restart your computer to see it.
+#[[File:CompanyPortal4.png|RTENOTITLE]]
+#<span style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:">Type Content into the Windows search box and choose Perceptive Content.</span></span></span>
+#[[File:CompanyPortal5.png|RTENOTITLE]]
+#If your login screen already shows MiddleburyProd (see below) above the username then you’re all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under Set up a Connection Profile
+<p style="text-align: center;">[[File:PCFoundation.png|RTENOTITLE]]</p>
+=== Install the software - pre -2020 laptops (via KACE) ===
+#For best results, use a wired (Ethernet) connection from '''on-'''campus.
+#Visit [https://vigo.middlebury.edu https://vigo.middlebury.edu] (or use [http://go.middlebury.edu/kss http://go/kss]).
+#Log in with your Middlebury username and password; leave the Organization field '''blank'''.
+#*Note: Your email address will not work on this site; you must use your username.
+#Click the &nbsp;"'''Want Software? '''Go to the downloads page'''"'''&nbsp;button.
+#Click the 'Install Perceptive Content Desktop Client' link.
+#Check the "Device&nbsp;to install software on:” dropdown to confirm it shows your pc.
+#Click the&nbsp;'''"Run Now"'''&nbsp;button.
+#[[File:DownloadsInfo.png|RTENOTITLE]]
+#You'll be brought to a Download History window. Be patient, it takes the installer some time to start. You'll soon see the installation Wizard working.
+#You'll&nbsp;<span style="font-size:11.0pt"><span style="line-height:115%"><span style="font-family:">see a few windows pop up as it installs. Just choose Install, Yes, OK or Finish as needed. When done you will see a window like this:</span></span></span>
+#[[File:PCInstallWindow.png|RTENOTITLE]]
+#Log out of the download site by clicking "Log Out" in the upper right hand of the window.
+#Perceptive Content is installed but you need to restart your computer to see it.
+#After restarting you should see the Content shortcut, [[File:PerceptiveIcon.png|RTENOTITLE]] on your desktop. Double-click it to get the login screen.
+#If your login screen already shows '''MiddleburyProd''' (see below) above the username then you're all set. If you don’t see MiddleburyProd, or if you will need to use the test version of Content, then follow the instructions under <!--[if supportFields]><span
+style='font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;
+mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
+minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";
+mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-US;mso-fareast-language:
+EN-US;mso-bidi-language:AR-SA'><span style='mso-element:field-begin'></span><span
+style='mso-spacerun:yes'> </span>REF _Ref444702773 \h <span style='mso-element:
+field-separator'></span></span><![endif]-->'''Set up a Connection Profile<!--[if gte mso 9]><xml>
+ <w:data>08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000E0000005F005200650066003400340034003700300032003700370033000000</w:data>
+</xml><![endif]--><!--[if supportFields]><span style='font-size:11.0pt;
+line-height:115%;font-family:"Calibri",sans-serif;mso-ascii-theme-font:minor-latin;
+mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:
+minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;
+mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA'><span
+style='mso-element:field-end'></span></span><![endif]-->'''
+<p style="text-align: center;">[[File:PCFoundation.png|RTENOTITLE]]</p>
+=== Install the software (Windows Only) Monterey campus ===
+Contact the Monterey help desk to install the software for you.
+== Logging In ==
+#Log in with your regular ID. You’ll see a toolbar that looks like this, maybe with fewer icons. Success!
+<p style="text-align: center;">[[File:Login.png|RTENOTITLE]]</p>
+=== Set up a Connection Profile ==0
+#In the upper left of the login screen click '''Connection Profiles''', then '''Edit Connection Profiles'''.
+#Click the '''Create''' button. Fill the screen out as show below.
+[[File:PerceptiveConnectionProfileProd.png|RTENOTITLE]]
+#If you'll be using the test system create one for dev:
+[[File:PerceptiveConnectionProfileDev.png|RTENOTITLE]]
+== Troubleshooting ==
+If issues arise with the current release,&nbsp; resolutions will appear below
+[[Category:Pages with broken file links]]
+[[Category:Helpdesk Documentation]]
+[[Category:Public Search]]
+[[Category:TDXKB]]

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