Latest revision as of 14:24, 10 April 2018

When a fac/staff laptop gets returned, circ staff should follow these steps to clear it before it goes out again.

Macs

Upon check in, log in as yourself
In the upper right corner, click on the magnifying glass to search.
Type in Self Service, then enter
It should default to "Loaners" (in the menu on the right), and there should be four items in the folder. (Adobe, Express delete, Delete WiFi network list, and OS). Apply all four things.
Shut down the computer

PCs

Login as yourself
From the start menu search box, type c:/lis
Double click "clean me"
Click YES
In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No). Type Y for yes.
The program will run, then say "Done. Press any key to continue..."
Shut down

@@ Line 2: / Line 2: @@
 =Macs=
-*Login as yourself.
+*Upon check in, log in as yourself
- - Find and click “Application folder” (it’s helpful to be in “column view” for the next few steps)
+*In the upper right corner, click on the magnifying glass to search.
- - Scroll down to “Utilities folder” and click
+*Type in Self Service, then enter
-  - Then click “MIDD folder”
+*It should default to "Loaners" (in the menu on the right), and there should be four items in the folder. (Adobe, Express delete, Delete WiFi network list, and OS).  Apply all four things.
- - Double click “Loaner reset and delete” application
+*Shut down the computer
- - “Deletion utility” window appears: click “Delete”
- - Re-enter your password (slowly) and click “OK,” then click “OK” again (window will close itself)
-  - “This loaner has been reset back to factory defaults” box appears. Click “Restart now”
- - When log in screen appears again, click “Shut down”
 =PCs=
- - Login as yourself
+* Login as yourself
- - From the start menu search box, type c:/lis
+* From the start menu search box, type c:/lis
- - Double click "clean me"
+* Double click "clean me"
- - Click YES
+* Click YES
- - In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No).  Type Y for yes.
+* In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No).  Type Y for yes.
- - The program will run, then say "Done.  Press any key to continue..."
+* The program will run, then say "Done.  Press any key to continue..."
-- Shut down
+*Shut down
 [[Category:Circulation procedures]]
+[[Category:Equipment]]

Library & ITS Wiki

Difference between revisions of "Re-imaging circulating laptops"

Latest revision as of 14:24, 10 April 2018

Macs

PCs