Revision as of 12:35, 2 January 2015

When a fac/staff laptop gets returned, circ staff should follow these steps to clear it before it goes out again.

Macs

Upon check in, log in as yourself
In the upper right corner, click on the magnifying glass to search.
Type in Self Service, then enter
It should default to "Loaners" (in the menu on the right), and there should be three items in the folder. (Adobe, Express delete, and OS). Apply all three things.
Shut down the computer

Login as yourself
From the start menu search box, type c:/lis
Double click "clean me"
Click YES
In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No). Type Y for yes.
The program will run, then say "Done. Press any key to continue..."
Shut down

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 =Macs=
 *Upon check in, log in as yourself
-*Go to the Utilities folder under Applications
+*In the upper right corner, click on the magnifying glass to search.
-*Open "Self Service"
+*Type in Self Service, then enter
-(the MIDD folder may still be there initially, but don't use the old approach — or if you do, make sure you can restart the computer AND log in again!)
+*It should default to "Loaners" (in the menu on the right), and there should be three items in the folder. (Adobe, Express delete, and OS).  Apply all three things.
-*Click on the link on the right that says "Utilities"
-*Click on the "Erase" button below  the heading "Loaners: Express Delete Local Users"
-*The next prompt will warn you that all user files are about to be deleted
 *Shut down the computer