Middlebury

Difference between revisions of "Re-imaging circulating laptops"

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=Macs=
 
=Macs=
*Login as yourself.
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*Upon check in, we log in as yourself
*Find and click “Application folder” (it’s helpful to be in “column view” for the next few steps)
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*We got to the Utilities folder under Applications
*Scroll down to “Utilities folder” and click
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*Open "Self Service"
* Then click “MIDD folder”
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(the MIDD folder may still be there initially, but don't use the old approach — or if you do, make sure you can restart the computer AND log in again!)
* Double click “Loaner reset and delete” application
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*Click on the link on the right that says "Utilities"
* “Deletion utility” window appears: click “Delete”
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*Click on the "Erase" button below  the heading "Loaners: Express Delete Local Users"
* Re-enter your password (slowly) and click “OK,” then click “OK” again (window will close itself)
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*The next prompt will warn you that all user files are about to be deleted
* “This loaner has been reset back to factory defaults” box appears. Click “Restart now”
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*Shut down the computer
* When log in screen appears again, click “Shut down”
 
  
 
=PCs=
 
=PCs=

Revision as of 16:08, 11 February 2014

When a fac/staff laptop gets returned, circ staff should follow these steps to clear it before it goes out again.

Macs

  • Upon check in, we log in as yourself
  • We got to the Utilities folder under Applications
  • Open "Self Service"

(the MIDD folder may still be there initially, but don't use the old approach — or if you do, make sure you can restart the computer AND log in again!)

  • Click on the link on the right that says "Utilities"
  • Click on the "Erase" button below the heading "Loaners: Express Delete Local Users"
  • The next prompt will warn you that all user files are about to be deleted
  • Shut down the computer

PCs

  • Login as yourself
  • From the start menu search box, type c:/lis
  • Double click "clean me"
  • Click YES
  • In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No). Type Y for yes.
  • The program will run, then say "Done. Press any key to continue..."
  • Shut down
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