Re-imaging circulating laptops

When a fac/staff laptop gets returned, circ staff should follow these steps to clear it before it goes out again.

Macs

• Upon check in, we log in as yourself
• We got to the Utilities folder under Applications
• Open "Self Service"

(the MIDD folder may still be there initially, but don't use the old approach — or if you do, make sure you can restart the computer AND log in again!)

• Click on the link on the right that says "Utilities"
• Click on the "Erase" button below the heading "Loaners: Express Delete Local Users"
• The next prompt will warn you that all user files are about to be deleted
• Shut down the computer

PCs

• Login as yourself
• From the start menu search box, type c:/lis
• Double click "clean me"
• Click YES
• In the black window there will be text that says "Delete inactive profiles on COMPUTER (so and so) (Yes/No). Type Y for yes.
• The program will run, then say "Done. Press any key to continue..."
• Shut down