Middlebury

Difference between revisions of "Remote Desktop Services"

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There are currently two servers to support load balancing. When you connect for the first time for each day, you may connect to either of them. When you connect for the first time, a profile is created for you and some initial popups may appear.  If you a similar one again, you have likely connected to the other server.
 
There are currently two servers to support load balancing. When you connect for the first time for each day, you may connect to either of them. When you connect for the first time, a profile is created for you and some initial popups may appear.  If you a similar one again, you have likely connected to the other server.
  
We have tried to remove as many potential popups as possible. There are still a couple you will likely see. If you see the "'''Unavailable Version of Java Requested'''" popup, please select the “Run with the latest version” button.
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We have tried to remove as many potential popups as possible. There are still a couple you will likely see. If you see the "'''Unavailable Version of Java Requested'''" popup, please select the “'''Run with the latest version'''” button.<br />
  
[[File:Microsoft_Remote_Desktop_26.jpg]]
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[[File:Microsoft Remote Desktop 26.jpg|center]]<br />
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If you see the  “'''Java Update Needed'''” popup, please select “'''Later'''” and optionally check the “'''Do not ask again…'''” checkbox. This message pops up when Java is not at the latest version. We need to check and make sure updates do not break Applications before we update Java in the RDS Cluster. <br />
  
If you see the  “'''Java Update Needed'''” popup, please select “Later” and optionally check the “Do not ask again…” checkbox. This message pops up when Java is not at the latest version. We need to check and make sure updates do not break Applications before we update the infrastructure. <br />
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[[File:Microsoft_Remote_Desktop_27.jpg|center]]<br />
 
 
[[File:Microsoft_Remote_Desktop_27.jpg]]
 
  
 
==How do I Get Connected?==
 
==How do I Get Connected?==

Revision as of 11:34, 8 November 2016

Overview

The Middlebury College Remote Desktop Services (RDS) Cluster was created to allow for the running of applications or web pages that can't or shouldn't be run on a standard Middlebury desktop or laptop computer.

The infrastructure is created in such a way that it is redundant and can be scaled by adding more resources as necessary. Rather than replacing Servers when they reach end of life and having to connect to a new Server, we can replace Servers in the RDS Cluster without the need for changing the connection method.

The main reason behind providing this service now, is two of the existing Servers people connect to (Bethpage and Coal) have reached end of life and are no longer supported, so we need to retire them.

What Servers Are Being Replaced?

The RDS Cluster is meant to replace Bethpage, Coal, and eventually Rosefinch. If you currently use any of those servers, you will need to become familiar with the new service.

What Programs or Applications Can be Run?

Currently, the following are configured:

  • Hyperion Studio
  • Perceptive Content (Often Referred to as Content 7)
  • Hyperion IRC
  • Banner INB
  • Famis
  • NolijWeb
  • Hyperion Stategic Finance is currently NOT available but will be getting added soon.

What if I Don't Use Any of The Titles Listed?

As computers are upgraded to newer Operating Systems, we may find that some existing Business Processes are no longer compatible. We can use this system to run these processes while keeping individual computers up to date. You may not use the system now, but could end up needing to use it in the future.

Why am I seeing pop ups when I connect?

There are currently two servers to support load balancing. When you connect for the first time for each day, you may connect to either of them. When you connect for the first time, a profile is created for you and some initial popups may appear. If you a similar one again, you have likely connected to the other server.

We have tried to remove as many potential popups as possible. There are still a couple you will likely see. If you see the "Unavailable Version of Java Requested" popup, please select the “Run with the latest version” button.

Microsoft Remote Desktop 26.jpg


If you see the “Java Update Needed” popup, please select “Later” and optionally check the “Do not ask again…” checkbox. This message pops up when Java is not at the latest version. We need to check and make sure updates do not break Applications before we update Java in the RDS Cluster.

Microsoft Remote Desktop 27.jpg


How do I Get Connected?

Links to instructions for PC and Mac connections are below. Click on the one that applies to you.

Using Remote Desktop Services on a Mac
Using Remote Desktop Services on a PC
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