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| | + | Content for this wiki page has been moved to the TeamDynamix Knowledge Base: |
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| − | '''Last updated:''' 3/18/2020 | + | '''https://support.gmhec.org/TDClient/47/middlebury/KB/ArticleDet?ID=281''' |
| − | | + | [[Category:Helpdesk Documentation]] |
| − | If you plan to work with any of the following resources from off campus, you '''must''' first establish a VPN connection. '''Note:'''<span style="color:red"> '''VPN access must be requested;'''</span> please request access by creating a [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=404 Helpdesk Ticket].
| + | [[Category:Public Search]] |
| − | | + | [[Category:VPN]] |
| − | *'''[[Middfiles|Middfiles]]''' and '''Miisfiles''' connections using cifs or smb and mapped drives (such as N/: at Midd and S:/ at MIIS).
| + | [[Category:Remote Access]] |
| − | **<span style="color:red">Important:</span> You can use '''[http://go.middlebury.edu/webaccess Web Access]''' to access Middfiles and Miisfiles <u>without </u>the need for VPN!
| + | [[Category:Banner]] |
| − | *'''Cisco Unified Communications [http://myphone.middlebury.edu/ Self-Care Portal]''' used to change phone PINs and manage other phone settings
| + | [[Category:Hyperion]] |
| − | *'''Remote Desktop Services (RDS)''' used to work with various enterprise applications
| + | [[Category:Off-Campus Access]] |
| − | *'''Virtual labs or computers'''
| + | [[Category:RDS]] |
| − | *'''Banner Admin''' (aka Banner 9)
| + | [[Category:Banner Admin]] |
| − | **Note: BannerWeb, commonly used for checking grades, time entry and approvals, does '''not''' require VPN.
| + | [[Category:Content 7]] |
| − | *'''Content 7''' document management system
| + | [[Category:TDXKB]] |
| − | *'''Hyperion''' reporting
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| − | *'''FAMIS''' maintenance work order system
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| − | *'''Remote Desktop Connection''', used to connect to another computer so you see the remote computer's desktop as if you were sitting right in front of it.
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| − | *'''Vectorworks''', vector-based architectural software used for set and lighting design<br/>
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| − | ==== '''RELATED:''' ====
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| − | *[https://mediawiki.middlebury.edu/LIS/Resources_Available_from_Off-campus Middlebury Resources Available from Off-Campus]
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| − | *[http://go.middlebury.edu/webaccesshelp Nasuni Web Access Help] - Midd/Miis file access without VPN
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| − | *[http://go.middlebury.edu/vpn VPN Setup Instructions]
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| − | [[Category:Helpdesk Documentation]] [[Category:Public Search]] [[Category:VPN]] [[Category:Remote Access]] [[Category:Banner]] [[Category:Hyperion]] [[Category:Off-Campus Access]] [[Category:RDS]] [[Category:Banner Admin]] [[Category:Content 7]] | |
