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| − | {{Stub}}
| + | #REDIRECT [[Backing Up Your Data]] |
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| − | ''See [[Backup]] for more information about backing up your entire hard drive at once.''
| + | [[Category:Helpdesk Documentation]] |
| − | | + | [[Category:Backup]] |
| − | We all have important files. This page is designed to help you preserve them when transitioning computers - either because you are being issued an upgrade or because your current computer has a problem and needs to be re-imaged.
| + | [[Category:Public Search]] |
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| − | In brief: '''Anything not backed up will disappear''', often permanently. This includes not only Word documents, etc., but e-mail archives (''that you may or may not know you have - see [[#Outlook]], below''), Internet bookmarks, settings in Word, Outlook, or other office programs, and anything else that isn't there when you use someone else's computer.
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| − | == Apple (Mac) ==
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| − | === Documents ===
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| − | Personal Word, Excel, PowerPoint, iWork, PDFs, few pictures, should '''all go to personal storage on middfiles\home '''- but don't use this space for storing many large files (see below). If these files need to be shared with colleagues, use your organizational folder on middfiles\orgs.
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| − | === iPhoto and Pictures ===
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| − | These need to be backed up to a CD, DVD or external hard disk (the FireWire drives from the Library are not meant for backups). See [[Backing up iPhoto]]
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| − | === iMovie, FinalCut, iDVD and other larger movie files ===
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| − | These need to be backed up to a CD, DVD or external hard disk (the FireWire drives from the Library are not meant for backups).
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| − | === AddressBook ===
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| − | We recommend migrating to Entourage so that your contacts/address book are automatically backed up to the server.. We do not support AddressBook. There's a drag and drop procedure for importing AddressBook data to Entourage's server-side address list. (''Hint: Using drag-and-drop to import contacts, settings, etc. from one program to another is really useful on a Mac! Actually, sometimes it seems to be the only way to import settings.'')
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| − | === iCal ===
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| − | We recommend migrating to Entourage so that your calendar is automatically backed up to the server. We do not support iCal. Nevertheless, here's a document outlining how to backup: http://support.apple.com/kb/HT2966
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| − | === Firefox and Safari Bookmarks and Favorites<br> ===
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| − | Please see this page to learn how to backup your Firefox or Safari bookmarks/favorites: http://techie-buzz.com/how-to/backup-your-bookmarks-in-firefox-internet-explorer-safari-flock-and-opera.html
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| − | == PC (Windows) ==
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| − | Most of your data should reside under '''C:\Documents and Settings\<span style="font-style: italic;">Y</span>'''''<b>ourUsername</b>''.
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| − | *For detailed instructions about backing up and restoring favorites and signatures in Internet Explorer and Outlook, see [[Favorites and Signatures]].
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| − | === Personal data ===
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| − | '''''My Documents'''''<b>'</b> folder labeled: C:\Documents and Settings\'''''username'''''\'''''My Documents''''' or, (on older computers), '''C:\'''''<b>My Documents</b>''. Inside this folder should be most of your .doc, .ppt, .xls, etc... You should backup any file you wish to keep.
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| − | === Desktop data ===
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| − | Your desktop shortcuts, folders, files are located at: C:\Documents and Settings\'''''username'''''\''Desktop''
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| − | === Internet Explorer, Firefox and Safari Bookmarks and Favorites ===
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| − | Please see this page for backing up your Internet Explorer, Firefox or Safari Bookmarks and Favorites: http://techie-buzz.com/how-to/backup-your-bookmarks-in-firefox-internet-explorer-safari-flock-and-opera.html
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| − | === Outlook ===
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| − | Outlook contains a hidden "feature" called AutoArchive, which will save all e-mail older than 6 months to a file on your local hard drive, '''deleting it from our secure servers'''. We do not recommend doing this in most circumstances, but depending on your configuration, it may happen automatically.
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| − | #Go to your '''Outlook '''folder in Windows Explorer (C:\Documents and Settings\''UserName''\Application Data\Microsoft\'''Outlook''') and highlight all files ending in "'''.pst'''".
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| − | #Make sure in particular your selection includes "'''outlook.pst'''" and "'''archive.pst'''".
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| − | #If you have Windows Explorer configured not to show file extensions for known formats, look for Microsoft Office Outlook Personal Folders files.
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| − | #Select Edit | Copy from the menu to copy the selected files.
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| − | #Open the folder where you want to put your backup copies in Windows Explorer (your '''Home '''''drive '''''U:''' on '''Middfiles '''should be used).
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| − | #Select Edit | Paste from the menu to paste your .pst files to the backup location.
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| − | #Next write down all the "'''Mailbox - Xxxxxx'''" entries in the '''Folder List''' of Outlook. These are additional mailboxes that were added to Outlook via Tools => Options => E-mail accounts. <br>
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| − | #In '''Folder List''' of Outlook, look for '''Personal File '''Folders or '''Archive '''Folders -- these are stored on the computer itself, not on the e-mail server. You can use Control Panel => Mail => Data Files to open the folder where the pst files are stored, then back them up.
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| − | <br>
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| − | [[Category:Helpdesk_Documentation]] [[Category:Backup]]
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