Self Service Password Reset Pilot

Participants in the Self Service Password Reset (SSPR) pilot project who forget their Middlebury account password will be able to reset it by visiting http://go.middlebury.edu/chgpwd.

Why are we doing this pilot?

  • Use of Microsoft’s Self Service Password Reset (SSPR) will remove our reliance on Banner PINs and our in-house “Activation” page for password changes.
  • Use of SSPR is consistent with how password resets are handled elsewhere.
  • This password reset method will have easy access from many College login pages and will bring greater account security.

What do you need to do?

  • Open the web browser on your device and go to the password reset registration page.
  • Enter your username and the password.
  • The following options are available for you to configure and verify.
  • Office phone: This option is already set
  • Authentication Phone: Set this option to another phone number that you have access to. An example is a cell phone that can receive a text or a call.
  • Authentication Email: Set this option to an alternate email address that you can access without using the password you want to reset.
  • Security Questions: You can't use the same question or answer more than once.
  • Provide and verify the information.

Note: We suggest that you register multiple methods. This gives you flexibility when one of the methods isn't available, for instance when you're traveling and you're unable to access your office phone.

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How to Provide Feedback

Please use our online form to submit feedback about the pilot project.

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