Middlebury

Difference between revisions of "Skype for Business Pilot"

 
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<big>'''Updates'''</big><br />
 
<big>'''Updates'''</big><br />
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* ''June 30th:''  End of pilot, return extensions to PBX, and final survey.
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* ''Week of May 23th:''  Cutover of pilot group campus extensions to S4B.
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* ''Week of May 16th:''  User training.
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* ''Week of May 9th:''  ITS to install Skype for Business software on pilot participants computers.
 
* ''Week of April 11th:''  Interconnection from Skype for Business to the Ericsson PBX is complete.  We continue to work on other configuration items like voicemail, analog line testing and federation which will allow us to communicate with public Skype users.  Evaluation of headsets and desktop phones is under way and should be ordered next week.
 
* ''Week of April 11th:''  Interconnection from Skype for Business to the Ericsson PBX is complete.  We continue to work on other configuration items like voicemail, analog line testing and federation which will allow us to communicate with public Skype users.  Evaluation of headsets and desktop phones is under way and should be ordered next week.
 
* ''Week of April 4th:''  Pilot Users can expect to see their first set of survey questions looking for some initial details needed for the trial.  Configuration of interconnection between Ericsson PBX and Skype for Business is in progress.
 
* ''Week of April 4th:''  Pilot Users can expect to see their first set of survey questions looking for some initial details needed for the trial.  Configuration of interconnection between Ericsson PBX and Skype for Business is in progress.
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[[Introduction|1. Introduction]]<br />
 
[[Introduction|1. Introduction]]<br />
 
[[Frequently_Asked_Questions|2. Frequently Asked Questions about the Pilot]]<br />
 
[[Frequently_Asked_Questions|2. Frequently Asked Questions about the Pilot]]<br />
3. Testing Requirements<br />
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[[Troubleshooting Procedures|3. Troubleshooting Procedures]]<br />
 
[[4. Equipment - Desk sets and Headsets]]<br />
 
[[4. Equipment - Desk sets and Headsets]]<br />
5. Software<br />
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5. HOW TO...<br />
6. Training:<br />
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* [https://docs.google.com/document/d/1nuWY-BpttHf2r-u7yne1l-R-hsRPsPGUo4L6OO_FPzA/edit Caller ID Override - Per Call]<br />
* https://www.youtube.com/watch?v=tTGJhdMiG9g<br />
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* [https://docs.google.com/document/d/1sPRZatJCrJ50V4luOGxm-9ivVFoL1Epm5Pfwa6uO688/edit Voice Mail - Recording and Managing Greetings]<br />
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* [https://docs.google.com/document/d/1uZ62Ws5Kmfa9mvehopSQUm9A1_6XJhkBbewUl8AniU4/edit Change Transfer Type on Polycom Telephones]<br />
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* [https://docs.google.com/document/d/1l9_rJGUdokRJ5DBjQ9N4RGHjdYYpfZmHbUoTwq0wdRk/edit Middlebury Skype for Business User Essentials]<br />
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6. Training <br />
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* [https://drive.google.com/a/middlebury.edu/file/d/0B4nzz0BQocMnLVIxTG9UWWdXU1k/view?usp=sharing Middlebury Online Training Presentation]
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* [http://www.middlebury.edu/system/files/skype_for_business_training_agenda.pdf User Training Agenda]
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* [https://www.youtube.com/watch?v=tTGJhdMiG9g Quick Overview of Desk Set] <br />
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* [https://www.youtube.com/watch?v=X4nQjxz3e28 Detailed Overview of Desk Set] <br />
 
* [https://www.youtube.com/playlist?list=PLH5ElbTc1hWQirKampULE7vlfTbhSqssq Skype for Business softphone client videos]
 
* [https://www.youtube.com/playlist?list=PLH5ElbTc1hWQirKampULE7vlfTbhSqssq Skype for Business softphone client videos]
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7. Reference Guides - downloadable <br />
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''Tip for printing these guides - 2-sided, flip on short side.''
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* [http://www.middlebury.edu/system/files/quick_tips_for_using_polycom_vvx_phones_with_skype_for_business.pdf Quick tips for Polycom VVX phone] <br />
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* [http://www.middlebury.edu/system/files/skypeforbusinessquickstartguide-audiosetupandmakingcalls_1.pdf Audio set-up] <br />
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* [http://www.middlebury.edu/system/files/skypeforbusinessquickstartguide-contactspresenceandim.pdf Contacts, Presence, Instant Messaging set-up]<br />
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* [http://www.middlebury.edu/system/files/skypeforbusinessquickstartguide-meetings.pdf Meetings set-up] <br />
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* [http://www.middlebury.edu/system/files/skypeforbusinessquickstartguide-video.pdf Video set-up] <br />
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* [http://www.middlebury.edu/system/files/skypeforbusinessquickstartguide-sharingandcollaboration.pdf Sharing and Collaboration]
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7. Downloadable Reference Guides<br />
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last updated 6/28/16<br />
 
                                                                                                                    last updated 4/13/16
 

Latest revision as of 13:25, 28 June 2016

S4B-Logo-1.png









Updates

  • June 30th: End of pilot, return extensions to PBX, and final survey.
  • Week of May 23th: Cutover of pilot group campus extensions to S4B.
  • Week of May 16th: User training.
  • Week of May 9th: ITS to install Skype for Business software on pilot participants computers.
  • Week of April 11th: Interconnection from Skype for Business to the Ericsson PBX is complete. We continue to work on other configuration items like voicemail, analog line testing and federation which will allow us to communicate with public Skype users. Evaluation of headsets and desktop phones is under way and should be ordered next week.
  • Week of April 4th: Pilot Users can expect to see their first set of survey questions looking for some initial details needed for the trial. Configuration of interconnection between Ericsson PBX and Skype for Business is in progress.
  • Week of March 28th: Software installation and configuration of hardware continues.
  • Week of March 21st: We have started to build some of the key servers necessary for Skype for Business.
  • Week of March14th: Architecture and design discussions with our vendor.

Table of Contents

1. Introduction
2. Frequently Asked Questions about the Pilot
3. Troubleshooting Procedures
4. Equipment - Desk sets and Headsets
5. HOW TO...

6. Training

7. Reference Guides - downloadable
Tip for printing these guides - 2-sided, flip on short side.






last updated 6/28/16

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