Library & ITS Wiki
User contributions
- 14:25, 29 July 2008 diff hist -812 m Helpdesk Policy
- 14:23, 29 July 2008 diff hist 0 m Helpdesk Policy
- 12:22, 28 July 2008 diff hist -1,087 Network Troubleshooting - Mac OS X Moved IP addresses to main page
- 12:22, 28 July 2008 diff hist -1,107 Network Troubleshooting - Windows Moved IP addresses section to main network page
- 12:22, 28 July 2008 diff hist +21 m Network Troubleshooting
- 12:21, 28 July 2008 diff hist -697 m Network Troubleshooting
- 12:21, 28 July 2008 diff hist +1,804 Network Troubleshooting Added "Decoding IP addresses" section
- 12:10, 28 July 2008 diff hist +815 Helpdesk Policy Added "General support" section
- 17:56, 26 July 2008 diff hist +165 User:Christopher Hunt Choice links
- 17:53, 26 July 2008 diff hist +1,017 N User:Christopher Hunt Basic info
- 17:41, 26 July 2008 diff hist +1,427 N Languages Filled in basic page details
- 16:07, 26 July 2008 diff hist +176 Helpdesk Draft Documentation Added section "LS config"
- 12:20, 25 July 2008 diff hist +246 m Email configuration →E-mail troubleshooting
- 12:18, 25 July 2008 diff hist -58 m Email configuration →Set-up Exchange on Outlook or Entourage
- 12:16, 25 July 2008 diff hist 0 Email configuration →E-mail troubleshooting
- 12:16, 25 July 2008 diff hist -50 m Email configuration →E-mail troubleshooting
- 12:15, 25 July 2008 diff hist -18 m Email configuration →Accessing email on other applications and devices
- 12:15, 25 July 2008 diff hist +2 m Email configuration →Accessing email on other applications and devices
- 12:14, 25 July 2008 diff hist +4 m Email configuration →POP and IMAP settings
- 12:13, 25 July 2008 diff hist +369 Email configuration →Generic settings
- 12:11, 25 July 2008 diff hist -9 m Email configuration →Accessing other e-mail accounts from on campus
- 12:11, 25 July 2008 diff hist +333 Email configuration Updated section "Other e-mail accounts"
- 09:33, 25 July 2008 diff hist +254 Network Troubleshooting - Windows Added midd_secure section
- 14:37, 20 July 2008 diff hist +19 Wiki Editing Protocol Modified "Purpose" section
- 14:02, 20 July 2008 diff hist +117 m Infrastructure Formatting
- 10:14, 18 July 2008 diff hist +471 Helpdesk Policy Added "Software & Licensing" section
- 09:14, 18 July 2008 diff hist +926 Operating System Added some common probs
- 09:00, 18 July 2008 diff hist +1,299 Operating System Added Linux section.
- 08:46, 18 July 2008 diff hist -138 Email configuration Formatting edit
- 17:41, 15 July 2008 diff hist +180 m Email configuration
- 12:04, 14 July 2008 diff hist -664 Network Troubleshooting - Windows Moved "Rogue servers" section to main network page
- 12:04, 14 July 2008 diff hist +21 Network Troubleshooting
- 12:03, 14 July 2008 diff hist +839 Network Troubleshooting Moved macroconnectivity issues to this page
- 12:03, 14 July 2008 diff hist -628 Network Troubleshooting - Mac OS X Moved "Rogue servers" to main network page
- 11:53, 14 July 2008 diff hist +10 Network Troubleshooting - Mac OS X Reorganized to make style more similar to other pages
- 11:14, 14 July 2008 diff hist +165 m Network Troubleshooting - Windows Adjusted details on "Trust relationship" issue
- 10:58, 14 July 2008 diff hist +345 Network Troubleshooting - Windows Some reorganization to make layout more similar to other pages
- 17:11, 11 July 2008 diff hist -19 Network Troubleshooting - Windows Bullets at first nest, not numbers
- 17:03, 11 July 2008 diff hist +928 N Compatibility Added CSV explanation
- 16:29, 11 July 2008 diff hist +148 Problems and Troubleshooting Added "Compatability" section
- 16:28, 11 July 2008 diff hist +17 m Helpdesk Draft Documentation →[[Problems and Troubleshooting]]
- 15:53, 11 July 2008 diff hist +183 Problems and Troubleshooting Added "Network Troubleshooting" link
- 11:52, 11 July 2008 diff hist +353 Wiki Editing Protocol →Internal vs. public information
- 11:14, 11 July 2008 diff hist +188 HEAT →Keep in mind
- 11:10, 11 July 2008 diff hist -9 Wiki Editing Protocol →Internal vs. public information
- 10:10, 11 July 2008 diff hist +9 m Email configuration →Accessing other e-mail accounts from on campus
- 10:09, 11 July 2008 diff hist -6 m Helpdesk Draft Documentation Changed "HEAT usage" to "HEAT" to reflect article name change
- 10:09, 11 July 2008 diff hist +18 N HEAT usage HEAT usage moved to HEAT: Simpler. current
- 10:09, 11 July 2008 diff hist 0 m HEAT HEAT usage moved to HEAT: Simpler.
- 10:08, 11 July 2008 diff hist +510 HEAT Added section "Information to include in ticket"
- 09:48, 11 July 2008 diff hist +61 m Email configuration →E-mail troubleshooting
- 09:48, 11 July 2008 diff hist +383 Email configuration Added sections: "Other email accounts" and "Email troubleshooting"
- 09:24, 11 July 2008 diff hist +1,491 N Viruses and malware Added cleaning steps
- 09:23, 11 July 2008 diff hist +487 N Problems and Troubleshooting Added links to first problem articles
- 09:22, 11 July 2008 diff hist -1,204 Helpdesk Resources Moved virus section to "Viruses and malware"
- 09:21, 11 July 2008 diff hist +33 N IdentifyingViruses IdentifyingViruses moved to Identifying viruses: Page names can be multiple words.
- 09:21, 11 July 2008 diff hist 0 m Identifying viruses IdentifyingViruses moved to Identifying viruses: Page names can be multiple words.
- 09:20, 11 July 2008 diff hist -162 Helpdesk Draft Documentation Added section "Problems and Troubleshooting" to contain all "Problem" articles
- 09:14, 11 July 2008 diff hist +7 m Helpdesk Resources →Requests for information
- 09:12, 11 July 2008 diff hist +88 m Wiki Editing Protocol →Rules of thumb
- 09:01, 11 July 2008 diff hist +86 Email configuration →Set-up Exchange on Outlook or Entourage
- 08:58, 11 July 2008 diff hist +193 Email configuration →Set-up Exchange on Outlook or Entourage
- 21:52, 10 July 2008 diff hist +60 m Wiki Editing Protocol
- 21:51, 10 July 2008 diff hist +1,518 N Email configuration Filled in stub
- 21:23, 10 July 2008 diff hist +192 Helpdesk Draft Documentation Added section "Email config"
- 19:38, 10 July 2008 diff hist 0 m Wiki Editing Protocol
- 19:37, 10 July 2008 diff hist +1,889 Wiki Editing Protocol Fleshed out thoughts re: wiki purpose & content
- 19:05, 10 July 2008 diff hist -232 Helpdesk Draft Documentation Removed section "Phone reference" - most info here would preferably not be public-accessible.
- 19:02, 10 July 2008 diff hist +232 Helpdesk Draft Documentation Added section "Phone Usage"
- 18:29, 10 July 2008 diff hist +352 N HEAT Started page w/ basic content
- 18:21, 10 July 2008 diff hist +171 Helpdesk Draft Documentation Added "HEAT usage" section
- 11:25, 10 July 2008 diff hist +114 Wiki Editing Protocol Added rule of thumb: assign new Helpdesk pages to the Helpdesk category
- 10:52, 10 July 2008 diff hist +94 N Talk:Helpdesk Resources New page: * Is Petar's malware pack download page something we don't want to put on an open-access wiki?
- 10:51, 10 July 2008 diff hist -62 Helpdesk Resources
- 21:43, 9 July 2008 diff hist +16 m Helpdesk Draft Documentation
- 21:40, 9 July 2008 diff hist +480 N Microsoft Office Added fix: Word freezes at Save As... due to mapped drive
- 21:35, 9 July 2008 diff hist +207 Helpdesk Draft Documentation Added "MSOffice" section
- 21:33, 9 July 2008 diff hist +75 m Helpdesk Resources
- 21:31, 9 July 2008 diff hist +1,615 N Helpdesk Policy Wrote Policy basics
- 20:51, 9 July 2008 diff hist +167 Helpdesk Draft Documentation Added Policy section
- 20:49, 9 July 2008 diff hist +324 Wiki Editing Protocol →Purpose
- 20:42, 9 July 2008 diff hist +1 m Helpdesk Resources
- 20:42, 9 July 2008 diff hist -2 m Helpdesk Resources
- 20:41, 9 July 2008 diff hist +1,094 Helpdesk Resources Added "Utilities & Programs"
- 18:18, 9 July 2008 diff hist +296 Wiki Editing Protocol Added "minor edit" bullet
- 18:14, 9 July 2008 diff hist +2 Identifying viruses →Ambiguous symptoms
- 18:14, 9 July 2008 diff hist +1,718 N Identifying viruses Created basic content
- 18:00, 9 July 2008 diff hist +2 m Helpdesk Draft Documentation
- 18:00, 9 July 2008 diff hist +58 m Helpdesk Draft Documentation
- 17:59, 9 July 2008 diff hist +141 Helpdesk Draft Documentation Added section "IdentifyingViruses"
- 17:57, 9 July 2008 diff hist +1,280 Wiki Editing Protocol Added point to "Rules of Thumb"
- 17:03, 9 July 2008 diff hist +790 N Wiki Editing Protocol Added section "Purpose"
- 17:01, 9 July 2008 diff hist +159 Helpdesk Resources Added section "Where to go"
- 16:55, 9 July 2008 diff hist +189 Helpdesk Draft Documentation Added "Editing Protocol" link
- 16:53, 9 July 2008 diff hist +35 m Helpdesk Draft Documentation
- 16:53, 9 July 2008 diff hist +23 N Links Links moved to Resources: Misnomer.
- 16:53, 9 July 2008 diff hist 0 m Helpdesk Resources Links moved to Resources: Misnomer.
- 16:53, 9 July 2008 diff hist +879 Helpdesk Resources
- 15:28, 9 July 2008 diff hist +969 N Helpdesk Resources Started uploading brain content
- 15:08, 9 July 2008 diff hist +120 Helpdesk Draft Documentation
