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• 09:28, 10 January 2011 (diff | hist) . . (+59)‎ . . HEAT ‎ (→‎Report Wishlist Items Here:: - WI unacknowledged)
• 09:50, 7 January 2011 (diff | hist) . . (+141)‎ . . HEAT ‎ (→‎Report Wishlist Items Here:: rearranged)
• 10:04, 5 January 2011 (diff | hist) . . (-106)‎ . . HEAT ‎ (→‎Report Wishlist Items Here:)
• 09:54, 5 January 2011 (diff | hist) . . (-17)‎ . . HEAT ‎ (→‎Report Wishlist Items Here:)
• 09:54, 5 January 2011 (diff | hist) . . (+90)‎ . . HEAT ‎ (→‎Report Wishlist Items Here:: - added req for "OK to reimage")
• 10:27, 25 June 2010 (diff | hist) . . (+518)‎ . . Free Alternatives to Commerical Software ‎ (→‎Standard Software - Public Windows PCs: - added JabRef reference app, edited OpenOffice entry)
• 08:57, 17 March 2010 (diff | hist) . . (-1,107)‎ . . Off Campus Access ‎ (Consolidated VPN info)
• 08:38, 17 March 2010 (diff | hist) . . (-120)‎ . . VPN Setup Instructions ‎ (Monterey mention)
• 08:37, 17 March 2010 (diff | hist) . . (+833)‎ . . VPN Setup Instructions ‎ (Added Monterey instructions)
• 08:31, 17 March 2010 (diff | hist) . . (-50)‎ . . Off Campus Access ‎ (→‎Configuring VPN in Windows and Mac OS X: - Troubleshooting link)
• 08:27, 17 March 2010 (diff | hist) . . (+21)‎ . . VPN Setup Instructions ‎ (Consolidated)
• 08:25, 17 March 2010 (diff | hist) . . (-291)‎ . . VPN ‎ (Content moved to VPN Setup on Windows and Mac page)
• 08:20, 17 March 2010 (diff | hist) . . (-1)‎ . . m Off Campus Access ‎ (→‎Configuring VPN in Windows and Mac OS X)
• 08:20, 17 March 2010 (diff | hist) . . (-383)‎ . . Off Campus Access ‎ (→‎Configuring VPN in Windows and Mac OS X: - simplified)
• 11:44, 1 March 2010 (diff | hist) . . (+1,096)‎ . . POP, IMAP, SMTP Clients ‎ (Added Thunderbird instructions)
• 11:04, 1 March 2010 (diff | hist) . . (+597)‎ . . Blackberry ‎ (→‎Set up a Blackberry on campus: - thorough instructions)
• 10:26, 1 March 2010 (diff | hist) . . (+900)‎ . . Blackberry ‎ (→‎Set up a Blackberry on campus)
• 16:36, 26 February 2010 (diff | hist) . . (-20)‎ . . Category:Banner ‎ (current)
• 17:10, 15 February 2010 (diff | hist) . . (+108)‎ . . Special Collections & College Archives ‎ (Added direct link to SC homepage)
• 10:54, 15 February 2010 (diff | hist) . . (-28)‎ . . Special Collections & College Archives ‎ ("See also" section)
• 09:25, 15 February 2010 (diff | hist) . . (+36)‎ . . Blackberry ‎ (Added tag: 'Helpdesk Documentation')
• 09:25, 15 February 2010 (diff | hist) . . (+14)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Other email clients: - added Blackberry)
• 09:24, 15 February 2010 (diff | hist) . . (+599)‎ . . Blackberry ‎ (Reorganized info)
• 19:02, 10 February 2010 (diff | hist) . . (-11)‎ . . Connect To Network Printers - Mac OS X ‎ (→‎Printing Double Sided: - organization)
• 18:52, 10 February 2010 (diff | hist) . . (-273)‎ . . Connect To Network Printers - Mac OS X ‎ (→‎Connect To Network Printers Using A Macintosh Running OS X Leopard and Snowleopard (v10.5 and v10.6): - formatting)
• 18:43, 10 February 2010 (diff | hist) . . (-39)‎ . . Connect To Network Printers - Mac OS X ‎ (→‎Connect To Network Printers Using A Macintosh Running OS X Tiger (v10.4))
• 18:43, 10 February 2010 (diff | hist) . . (-192)‎ . . Connect To Network Printers - Mac OS X ‎ (→‎Connect To Network Printers Using A Macintosh Running OS X Tiger (v10.4): - saner formatting)
• 10:48, 6 February 2010 (diff | hist) . . (-675)‎ . . Viruses and malware ‎ (→‎Help!  Please fix my computer.: - Formatting)
• 10:31, 6 February 2010 (diff | hist) . . (-21)‎ . . Viruses and malware ‎ (→‎Introduction: - formatting)
• 10:27, 6 February 2010 (diff | hist) . . (-526)‎ . . Dell Student Image ‎ (Removed empty sections)
• 17:00, 29 January 2010 (diff | hist) . . (+1,279)‎ . . Hyperion ‎ (→‎Hyperion troubleshooting & common problems: - instructions on fixing Hyperion always-reinstall)
• 15:40, 27 January 2010 (diff | hist) . . (+1,163)‎ . . N User talk:Elizabeth Whitaker-Freitas ‎ (Resp. on moving LIS Public Documentation page)
• 18:56, 22 January 2010 (diff | hist) . . (+36)‎ . . Foreign Language Input and Support ‎ (Added tag: 'Helpdesk Documentation')
• 18:56, 22 January 2010 (diff | hist) . . (+46)‎ . . Foreign Language Input and Support ‎ (→‎Using and configuring foreign language support in Windows XP: - OSK)
• 18:53, 22 January 2010 (diff | hist) . . (0)‎ . . N File:OSK.PNG ‎ (current)
• 18:45, 22 January 2010 (diff | hist) . . (+36)‎ . . Microsoft Word Advanced Topics ‎ (Added tag: 'Helpdesk Documentation')
• 18:44, 22 January 2010 (diff | hist) . . (-181)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Microsoft Office: - updated links)
• 18:43, 22 January 2010 (diff | hist) . . (-254)‎ . . Microsoft Word Advanced Topics ‎ (Organized sections)
• 18:39, 22 January 2010 (diff | hist) . . (-180)‎ . . Talk:Tech Helpdesk Public Documentation ‎ (DONE! YEAHHH!)
• 18:36, 22 January 2010 (diff | hist) . . (+121)‎ . . Foreign Language Input and Support ‎ (→‎Typing foreign characters in Microsoft Word: - Mac details)
• 18:30, 22 January 2010 (diff | hist) . . (+213)‎ . . Foreign Language Input and Support ‎ (→‎Typing foreign characters in Microsoft Word: - Mac keystrokes)
• 18:19, 22 January 2010 (diff | hist) . . (+2,060)‎ . . Foreign Language Input and Support ‎ (→‎Typing foreign characters in Microsoft Word: - added key shortcuts)
• 18:03, 22 January 2010 (diff | hist) . . (+44)‎ . . File:Key Colon.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 18:03, 22 January 2010 (diff | hist) . . (0)‎ . . N File:Key Colon.PNG ‎
• 17:43, 22 January 2010 (diff | hist) . . (+44)‎ . . File:Key S.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 17:43, 22 January 2010 (diff | hist) . . (0)‎ . . N File:Key S.PNG ‎
• 17:43, 22 January 2010 (diff | hist) . . (+44)‎ . . File:Key E.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 17:43, 22 January 2010 (diff | hist) . . (0)‎ . . N File:Key E.PNG ‎
• 17:43, 22 January 2010 (diff | hist) . . (+44)‎ . . File:Key Quote.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 17:43, 22 January 2010 (diff | hist) . . (0)‎ . . N File:Key Quote.PNG ‎
• 17:42, 22 January 2010 (diff | hist) . . (+44)‎ . . File:Key Tilde.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 17:42, 22 January 2010 (diff | hist) . . (0)‎ . . N File:Key Tilde.PNG ‎
• 17:08, 22 January 2010 (diff | hist) . . (+36)‎ . . Foreign Language Input and Support ‎ (Added tag: 'Helpdesk Documentation')
• 13:07, 22 January 2010 (diff | hist) . . (+907)‎ . . Foreign Language Input and Support ‎ (Started MS Word foreign characters)
• 12:02, 22 January 2010 (diff | hist) . . (-48)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Using and configuring your computer: - updated language link)
• 12:01, 22 January 2010 (diff | hist) . . (0)‎ . . m Foreign Language Input and Support ‎ (Multi-Lingual Support for Windows 2000 and XP moved to Foreign Language Input and Support: More general; get rid of all reference to Win 2K)
• 12:01, 22 January 2010 (diff | hist) . . (+48)‎ . . N Multi-Lingual Support for Windows 2000 and XP ‎ (Multi-Lingual Support for Windows 2000 and XP moved to Foreign Language Input and Support: More general; get rid of all reference to Win 2K) (current)
• 11:52, 22 January 2010 (diff | hist) . . (-44)‎ . . Foreign Language Input and Support ‎ (→‎Using The Language Bar: - formatting and images)
• 11:43, 22 January 2010 (diff | hist) . . (+222)‎ . . Foreign Language Input and Support ‎ (→‎Configuring Your PC For Multilingual Language Support: - formatting and images)
• 18:59, 21 January 2010 (diff | hist) . . (+1)‎ . . m BannerWeb ‎ (→‎Logging into BannerWeb for the first time: - test)
• 18:59, 21 January 2010 (diff | hist) . . (+36)‎ . . BannerWeb ‎ (Added tag: 'Helpdesk Documentation')
• 18:58, 21 January 2010 (diff | hist) . . (-10)‎ . . m LibraryFind Resources List ‎ (→‎Concerto: - minor) (current)
• 18:55, 21 January 2010 (diff | hist) . . (+36)‎ . . Entering Time in BannerWeb ‎ (Added tag: 'Helpdesk Documentation')
• 18:53, 21 January 2010 (diff | hist) . . (+4,370)‎ . . BannerWeb ‎ (Added BannerWeb student info)
• 18:31, 21 January 2010 (diff | hist) . . (+36)‎ . . SPAM ‎ (Added tag: 'Helpdesk Documentation')
• 18:31, 21 January 2010 (diff | hist) . . (-73)‎ . . SPAM ‎ (→‎Using the Barracuda SPAM firewall: - added buttons)
• 18:30, 21 January 2010 (diff | hist) . . (+44)‎ . . File:Login button.PNG ‎ (Added tag: 'Helpdesk Documentation Buttons') (current)
• 17:55, 21 January 2010 (diff | hist) . . (-24)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Networking and Internet: - moved links)
• 17:27, 20 January 2010 (diff | hist) . . (-13,652)‎ . . Talk:Tech Helpdesk Public Documentation ‎ (To do)
• 17:23, 20 January 2010 (diff | hist) . . (+16)‎ . . Library Information Services ‎ (→‎The GO-tionary)
• 17:21, 20 January 2010 (diff | hist) . . (+604)‎ . . Library Information Services ‎ (→‎The LIS Website: - split off GOtionary)
• 17:14, 20 January 2010 (diff | hist) . . (+506)‎ . . Getting started at Middlebury College ‎ (→‎Email: - addl info)
• 17:11, 20 January 2010 (diff | hist) . . (+35)‎ . . SPAM ‎ (→‎Phishing Expedition Warning: - formatting)
• 17:10, 20 January 2010 (diff | hist) . . (+864)‎ . . SPAM ‎ (Added extra phishing warning)
• 17:07, 20 January 2010 (diff | hist) . . (-63)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Miscellaneous: - adjusted links)
• 17:06, 20 January 2010 (diff | hist) . . (0)‎ . . m Mail Forwarding ‎ (Mail Forwarding, Other Providers moved to Mail Forwarding: Addl words unnecessary)
• 17:06, 20 January 2010 (diff | hist) . . (+29)‎ . . N Mail Forwarding, Other Providers ‎ (Mail Forwarding, Other Providers moved to Mail Forwarding: Addl words unnecessary) (current)
• 17:06, 20 January 2010 (diff | hist) . . (+30)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Miscellaneous: - renamed SPAM link)
• 17:04, 20 January 2010 (diff | hist) . . (0)‎ . . Printing to Public Printers ‎ (Formatting)
• 17:03, 20 January 2010 (diff | hist) . . (0)‎ . . Printing to Public Printers ‎ (→‎Please conserve resources!: - formatting)
• 17:02, 20 January 2010 (diff | hist) . . (+2,485)‎ . . N Printing to Public Printers ‎ (Printers basic info)
• 16:50, 20 January 2010 (diff | hist) . . (+34)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Our network on campus: - added Printers link)
• 16:40, 20 January 2010 (diff | hist) . . (+29)‎ . . Tech Helpdesk Public Documentation ‎ (→‎Smart Classrooms: - condensed list of locations)
• 16:37, 20 January 2010 (diff | hist) . . (+36)‎ . . Library Information Services ‎ (Added tag: 'Helpdesk Documentation')
• 16:37, 20 January 2010 (diff | hist) . . (+168)‎ . . Library Information Services ‎ (→‎See also: - added links)
• 16:35, 20 January 2010 (diff | hist) . . (+452)‎ . . Library Information Services ‎ (→‎Printing: - more detail)
• 16:31, 20 January 2010 (diff | hist) . . (+548)‎ . . Library Information Services ‎ (Moved Reference Librarian section, added "Using Computers in the Library")
• 15:54, 20 January 2010 (diff | hist) . . (+2,218)‎ . . Library Information Services ‎ (→‎Borrowing and using library materials: - finding materials, NExpress)
• 15:49, 20 January 2010 (diff | hist) . . (0)‎ . . N File:NExpress Request link.PNG ‎
• 15:48, 20 January 2010 (diff | hist) . . (0)‎ . . N File:NExpress Request button.PNG ‎
• 15:22, 20 January 2010 (diff | hist) . . (+13)‎ . . Library Information Services ‎ (→‎Wilson Cafe: - space)
• 15:20, 20 January 2010 (diff | hist) . . (+14)‎ . . Library Information Services ‎ (→‎Wilson Cafe: - picture)
• 15:20, 20 January 2010 (diff | hist) . . (0)‎ . . N File:Wilson Cafe.jpg ‎ (current)
• 15:18, 20 January 2010 (diff | hist) . . (+1)‎ . . Tech Helpdesk Public Documentation ‎ (Moved LIS link)
• 15:15, 20 January 2010 (diff | hist) . . (-54)‎ . . Tech Helpdesk Public Documentation ‎ (Reorganized sections)
• 13:09, 16 January 2010 (diff | hist) . . (+36)‎ . . Connecting to the Middlebury network ‎ (Added tag: 'Helpdesk Documentation')
• 16:45, 15 January 2010 (diff | hist) . . (-2,672)‎ . . Account Deletion for Graduating Seniors ‎ (Redirecting to Helpdesk Policy) (current)
• 16:45, 15 January 2010 (diff | hist) . . (-3)‎ . . Helpdesk Policy ‎ (→‎Software & licensing: - ugly)
• 16:44, 15 January 2010 (diff | hist) . . (-10)‎ . . Helpdesk Policy ‎ (→‎Estimated Time for Service: - ugly)
• 16:44, 15 January 2010 (diff | hist) . . (-45)‎ . . Helpdesk Policy ‎ (→‎Sending Messages to All Faculty, All Staff or All Students: - ugly)

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