User contributions
- 16:02, 24 May 2012 diff hist +436 LIS Website Content Managers →Tools for Content Managers
- 11:14, 24 May 2012 diff hist +63 LIS Website Content Managers Added updated SiteImprove screenshot
- 11:12, 24 May 2012 diff hist 0 N File:SiteImproveScreenshot.PNG current
- 10:51, 24 May 2012 diff hist -185 LIS Website Content Managers removed Music Collection (single page) from the listing
- 09:56, 24 May 2012 diff hist +38 LIS Website Content Managers
- 10:08, 17 May 2012 diff hist +157 LIS Website Content Managers Added Rachel Manning as Content Manager for the Interlibrary Loan Drupal site
- 16:06, 19 April 2012 diff hist +104 Liaison Customer Service and Feedback Tips →Basic elements of every interaction current
- 16:05, 19 April 2012 diff hist +43 Liaison Customer Service and Feedback Tips →Confidence and poise in dealing with customer service
- 16:04, 19 April 2012 diff hist 0 Liaison Customer Service and Feedback Tips
- 14:27, 19 April 2012 diff hist -5 Liaison Customer Service and Feedback Tips
- 12:46, 19 April 2012 diff hist +62 Liaison Customer Service and Feedback Tips
- 12:45, 19 April 2012 diff hist +3 Liaison Customer Service and Feedback Tips →Know your customer
- 12:45, 19 April 2012 diff hist +2 Liaison Customer Service and Feedback Tips →Know your customer
- 12:45, 19 April 2012 diff hist +1 Liaison Customer Service and Feedback Tips →Know your policies and draw confidence from your knowledge
- 12:44, 19 April 2012 diff hist -1 Liaison Customer Service and Feedback Tips →Dealing with difficult situations and negative feedback
- 12:44, 19 April 2012 diff hist +2 Liaison Customer Service and Feedback Tips →Resources
- 12:44, 19 April 2012 diff hist +3 Liaison Customer Service and Feedback Tips →Basic elements of every interaction
- 12:43, 19 April 2012 diff hist +2 Liaison Customer Service and Feedback Tips →Basic elements of every interaction
- 12:43, 19 April 2012 diff hist +8 Liaison Customer Service and Feedback Tips
- 12:40, 19 April 2012 diff hist +2,807 N Liaison Customer Service and Feedback Tips Created page with "Customer service and feedback discussion Tips and advice Take-aways from interviews with customer service veterans Perspective is everything. Treat every interaction as if yo..."