Library & ITS Wiki
User contributions
- 12:46, 13 July 2010 diff hist +36 File:EntDBUtil.png Added tag: 'Helpdesk Documentation'
- 12:46, 13 July 2010 diff hist 0 N File:EntDBUtil.png
- 12:43, 13 July 2010 diff hist +10 Exchange 2010 Migration - Updating Entourage - Instructions
- 12:41, 13 July 2010 diff hist 0 N File:EntVer.png current
- 12:40, 13 July 2010 diff hist +7,310 N Exchange 2010 Migration - Updating Entourage - Instructions New page: #1.Find the Entourage version number #2.Backing up your Entourage data #3.If you have Entourage 2004 #4.If you have Entourage version 13 or higher #5.If you have versions of Entoura...
- 12:34, 13 July 2010 diff hist +169 Exchange 2010 Migration - Updating Entourage
- 13:38, 8 July 2010 diff hist 0 Student Printing and Quotas
- 05:23, 26 May 2010 diff hist +216 Using File Servers - Macintosh
- 15:30, 4 May 2010 diff hist +189 Office 2008 Installation
- 09:17, 23 February 2010 diff hist +156 HEAT Changes
- 14:36, 16 February 2010 diff hist +61 HEAT Changes
- 10:08, 8 February 2010 diff hist +1 Student Printing and Quotas
- 16:36, 4 February 2010 diff hist +190 Diagnostics
- 16:32, 4 February 2010 diff hist +48 Diagnostics
- 16:29, 4 February 2010 diff hist +146 Troubleshooting Intermittent Issues current
- 09:56, 3 February 2010 diff hist +73 Helpdesk Policy
- 16:34, 2 February 2010 diff hist +36 Student Printing and Quotas Added tag: 'Helpdesk Documentation'
- 16:34, 2 February 2010 diff hist +36 Student Printing and Quotas Added tag: 'Helpdesk Documentation'
- 16:33, 2 February 2010 diff hist +329 Connect To Network Printers - Windows
- 16:29, 2 February 2010 diff hist +51 N Add a Printer - PC Redirecting to Connect To Network Printers - Windows current
- 16:23, 2 February 2010 diff hist +16 Connect To Network Printers - Windows
- 16:23, 2 February 2010 diff hist +36 Connect To Network Printers - Windows Added tag: 'Helpdesk Documentation'
- 16:22, 2 February 2010 diff hist +814 N Connect To Network Printers - Windows New page: ==== Connect To Network Printers Using Windows XP<br> ==== *Click on Image:Start_button.PNG *Click on '''RUN.''' *Type '''\\server-name\queue-name''' where '''server-name''' is the na...
- 16:14, 2 February 2010 diff hist +36 Student Printing and Quotas Added tag: 'Helpdesk Documentation'
- 16:13, 2 February 2010 diff hist +66 Tech Helpdesk Public Documentation
- 16:13, 2 February 2010 diff hist +504 Tech Helpdesk Public Documentation
- 16:12, 2 February 2010 diff hist +36 Student Printing and Quotas Added tag: 'Helpdesk Documentation'
- 15:48, 2 February 2010 diff hist +56 N Add a Printer - Mac Redirecting to Connect To Network Printers - Mac OS X current
- 15:34, 2 February 2010 diff hist -19 Print Release System
- 15:34, 2 February 2010 diff hist +36 Print Release System Added tag: 'Helpdesk Documentation'
- 14:56, 2 February 2010 diff hist +240 File Servers
- 14:45, 2 February 2010 diff hist -199 File Servers
- 14:42, 2 February 2010 diff hist +10 File Servers
- 14:36, 2 February 2010 diff hist +40 File Servers
- 21:35, 29 January 2010 diff hist +522 Internet Native Banner - INB
- 20:53, 29 January 2010 diff hist 0 N File:Pop-up-settings.PNG current
- 20:53, 29 January 2010 diff hist 0 N File:Google-toolbar.PNG current
- 20:52, 29 January 2010 diff hist 0 N File:Add-Remove-Programs.PNG current
- 14:17, 29 January 2010 diff hist +4,307 Internet Native Banner - INB
- 14:01, 29 January 2010 diff hist -20 Internet Native Banner - INB
- 14:00, 29 January 2010 diff hist +438 Internet Native Banner - INB
- 13:43, 29 January 2010 diff hist +5,325 Internet Native Banner - INB
- 13:22, 29 January 2010 diff hist -35 Internet Native Banner - INB
- 17:19, 28 January 2010 diff hist +36 Approving Time in BannerWeb Added tag: 'Helpdesk Documentation'
- 17:18, 28 January 2010 diff hist +24 Internet Native Banner - INB Added tag: 'Banner INB'
- 17:18, 28 January 2010 diff hist +24 Internet Native Banner - INB Added tag: 'Banner INB'
- 17:17, 28 January 2010 diff hist +36 Wireless Added tag: 'Helpdesk Documentation'
- 17:13, 28 January 2010 diff hist +202 Wireless
- 17:11, 28 January 2010 diff hist +36 Internet Native Banner - INB Added tag: 'Helpdesk Documentation'
- 17:09, 28 January 2010 diff hist +36 Banner Basics Added tag: 'Helpdesk Documentation'
- 08:31, 27 January 2010 diff hist +14 Student Printing and Quotas
- 19:49, 25 January 2010 diff hist 0 Student Printing and Quotas
- 19:46, 25 January 2010 diff hist -1 Student Printing and Quotas
- 22:10, 22 January 2010 diff hist +762 N Internet Native Banner - INB New page: stub - more coming soon... ==== [https://mediawiki.middlebury.edu/wiki/LIS/Password_Guides#Password_Controls_for_INB Password Controls] ==== ==== [https://mediawiki.middlebury.edu/wiki/L...
- 21:41, 22 January 2010 diff hist +110 Banner
- 21:37, 22 January 2010 diff hist +633 N Talk:Password Guides New page: should we substitute "Active Directory" in place of email, file server, and academic computing when referring to account username and password? Would this make it clearer that one se... current
- 14:37, 21 January 2010 diff hist 0 Approving Time in BannerWeb
- 14:36, 21 January 2010 diff hist +349 Approving Time in BannerWeb
- 08:56, 21 January 2010 diff hist -8 Approving Time in BannerWeb
- 08:54, 21 January 2010 diff hist -1 Approving Time in BannerWeb
- 08:49, 21 January 2010 diff hist -4 Approving Time in BannerWeb
- 08:46, 21 January 2010 diff hist +8 Approving Time in BannerWeb
- 08:43, 21 January 2010 diff hist +106 Approving Time in BannerWeb
- 08:35, 21 January 2010 diff hist 0 N File:Save Button.PNG current
- 08:35, 21 January 2010 diff hist 0 N File:Select All Approve or FYI.PNG current
- 08:34, 21 January 2010 diff hist 0 N File:Add Comment Button.PNG current
- 08:34, 21 January 2010 diff hist 0 N File:Delete Button.PNG current
- 08:33, 21 January 2010 diff hist 0 N File:Change Record.PNG current
- 08:33, 21 January 2010 diff hist 0 N File:Return for Correction.PNG current
- 08:32, 21 January 2010 diff hist 0 N File:Approve Button.PNG current
- 12:25, 20 January 2010 diff hist +17 Approving Time in BannerWeb
- 12:21, 20 January 2010 diff hist 0 N File:Select Button.PNG current
- 09:02, 20 January 2010 diff hist -74 Approving Time in BannerWeb
- 08:49, 20 January 2010 diff hist +3,711 N Approving Time in BannerWeb New page: == BannerWeb Time Approval Quick Reference == Use Internet Explorer version 5.0 or higher to access BannerWeb. #In the '''Address '''field of your browser, type '''go/bannerweb''' and ...
- 08:48, 20 January 2010 diff hist +62 Tech Helpdesk Public Documentation
- 23:11, 12 January 2010 diff hist +514 Entering Time in BannerWeb
- 22:55, 12 January 2010 diff hist 0 N File:Button TimeSheet.PNG current
- 22:52, 12 January 2010 diff hist 0 N File:Button SubmitForApproval.PNG current
- 22:52, 12 January 2010 diff hist 0 N File:Button Comments.PNG current
- 22:51, 12 January 2010 diff hist 0 N File:Button PreviousMenu.PNG current
- 22:51, 12 January 2010 diff hist 0 N File:Button Preview.PNG current
- 22:50, 12 January 2010 diff hist 0 N File:Button Next2.PNG current
- 22:49, 12 January 2010 diff hist 0 N File:Button Copy2.PNG current
- 22:48, 12 January 2010 diff hist +8,772 N Entering Time in BannerWeb
- 13:08, 12 January 2010 diff hist +67 N BannerWeb New page: ==== Entering Time in BannerWeb ====
- 15:15, 11 January 2010 diff hist -181 Printer Installation and Usage
- 19:42, 9 January 2010 diff hist +20 Assign Proxy for Time Approval in Banner Added tag: 'Banner'
- 19:42, 9 January 2010 diff hist +36 Assign Proxy for Time Approval in Banner Added tag: 'Helpdesk Documentation'
- 19:42, 9 January 2010 diff hist -57 Assign Proxy for Time Approval in Banner
- 13:54, 7 January 2010 diff hist +65 Assign Proxy for Time Approval in Banner
- 13:28, 7 January 2010 diff hist +57 Tech Helpdesk Public Documentation
- 13:17, 7 January 2010 diff hist +11 Assign Proxy for Time Approval in Banner
- 13:15, 7 January 2010 diff hist -26 Toolbars and Shortcuts in Banner 7
- 13:12, 7 January 2010 diff hist +17 Toolbars and Shortcuts in Banner 7
- 13:10, 7 January 2010 diff hist 0 N File:Save Icon.png current
- 13:08, 7 January 2010 diff hist -21 Toolbars and Shortcuts in Banner 7
- 12:52, 7 January 2010 diff hist +30 Wireless
- 09:32, 7 January 2010 diff hist +43 Toolbars and Shortcuts in Banner 7
- 09:27, 7 January 2010 diff hist -1 Toolbars and Shortcuts in Banner 7
- 09:16, 7 January 2010 diff hist +10 Toolbars and Shortcuts in Banner 7
- 09:11, 7 January 2010 diff hist 0 N File:Key F6.png current
- 09:11, 7 January 2010 diff hist 0 N File:Key F3.png current
- 09:06, 7 January 2010 diff hist +193 Toolbars and Shortcuts in Banner 7
- 09:01, 7 January 2010 diff hist 0 N File:Button Select-Banner.png current
- 09:01, 7 January 2010 diff hist 0 N File:Button RollBack.png current
- 09:00, 7 January 2010 diff hist 0 N File:Button PreviousRecord.png current
- 08:58, 7 January 2010 diff hist 0 N File:Button NextRecord.png current
- 08:58, 7 January 2010 diff hist 0 N File:Button InsertRecord.png current
- 08:58, 7 January 2010 diff hist 0 N File:Button ExecuteQuery.png current
- 08:57, 7 January 2010 diff hist 0 N File:Button EnterQuery.png current
- 08:57, 7 January 2010 diff hist 0 N File:Button CancelQuery.png current
- 08:46, 7 January 2010 diff hist -10 Banner Basics
- 08:45, 7 January 2010 diff hist -30 Banner Basics
- 08:44, 7 January 2010 diff hist +22 Banner Basics
- 08:31, 7 January 2010 diff hist +478 Assign Proxy for Time Approval in Banner
- 08:12, 7 January 2010 diff hist -43 Assign Proxy for Time Approval in Banner
- 08:11, 7 January 2010 diff hist +44 Assign Proxy for Time Approval in Banner
- 08:10, 7 January 2010 diff hist +3,033 N Assign Proxy for Time Approval in Banner New page: ==== Assigning A Proxy For Time Approvals ==== Time Entry Approvers can assign another employee as a proxy to approve time sheets in their absence. Proxies ''must'' be configured with ap...
- 08:07, 7 January 2010 diff hist -2,980 Banner Basics
- 08:06, 7 January 2010 diff hist -17 Banner Basics
- 08:00, 7 January 2010 diff hist +4 Tech Helpdesk Public Documentation
- 07:59, 7 January 2010 diff hist +2,639 N Toolbars and Shortcuts in Banner 7 New page: ==== Tool Bar Buttons And Shortcuts In Banner 7 ==== {| class="prettytable" |- | <center>'''Tool Bar Button'''</center> | '''Function''' | &...
- 07:58, 7 January 2010 diff hist -2,634 Banner Basics
- 07:55, 7 January 2010 diff hist -38 Tech Helpdesk Public Documentation
- 07:54, 7 January 2010 diff hist +185 Tech Helpdesk Public Documentation
- 06:25, 7 January 2010 diff hist +20,028 N Banner Basics New page: ==== <center>Banner Basics</center> ==== ===== What's New In Banner 7 ===== ===== Banner 7 Interface Changes ===== Banner 7, although not changing much in function, has a new look an...
- 06:22, 7 January 2010 diff hist -27 Tech Helpdesk Public Documentation
- 06:22, 7 January 2010 diff hist +81 Tech Helpdesk Public Documentation
- 06:19, 7 January 2010 diff hist -20,022 Tech Helpdesk Public Documentation
- 00:32, 7 January 2010 diff hist +198 Tech Helpdesk Public Documentation
- 00:18, 7 January 2010 diff hist +588 Tech Helpdesk Public Documentation
- 00:02, 7 January 2010 diff hist +24 Tech Helpdesk Public Documentation
- 23:57, 6 January 2010 diff hist 0 N File:Icon Help.png current
- 23:57, 6 January 2010 diff hist +104 Tech Helpdesk Public Documentation
- 23:46, 6 January 2010 diff hist 0 N File:Button Cancel.png current
- 23:45, 6 January 2010 diff hist +155 Tech Helpdesk Public Documentation
- 23:30, 6 January 2010 diff hist -90 Tech Helpdesk Public Documentation
- 23:27, 6 January 2010 diff hist +14 Tech Helpdesk Public Documentation
- 23:24, 6 January 2010 diff hist +55 Tech Helpdesk Public Documentation
- 23:18, 6 January 2010 diff hist 0 N File:Key up.png current
- 23:17, 6 January 2010 diff hist +18,972 Tech Helpdesk Public Documentation
- 23:04, 6 January 2010 diff hist 0 N File:Windows Screen Res.png current
- 23:03, 6 January 2010 diff hist 0 N File:Verify.png current
- 23:03, 6 January 2010 diff hist 0 N File:SPAIDEN Tabs.png current
- 23:02, 6 January 2010 diff hist 0 N File:Remove Record.png current
- 23:01, 6 January 2010 diff hist 0 N File:ProxyList.png current
- 23:01, 6 January 2010 diff hist 0 N File:NextRecord.png current
- 23:01, 6 January 2010 diff hist 0 N File:Key Tab.png current
- 23:00, 6 January 2010 diff hist 0 N File:Key Shift.png current
- 23:00, 6 January 2010 diff hist 0 N File:Key Q.png current
- 23:00, 6 January 2010 diff hist 0 N File:Key Page Up.png current
- 22:59, 6 January 2010 diff hist 0 N File:Key Page Down.png current
- 22:59, 6 January 2010 diff hist 0 N File:Key F10.png current
- 22:59, 6 January 2010 diff hist 0 N File:Key F8.png current
- 22:58, 6 January 2010 diff hist 0 N File:Key F7.png current
- 22:58, 6 January 2010 diff hist 0 N File:Key F5.png
- 22:58, 6 January 2010 diff hist 0 N File:Key F2.png current
- 22:57, 6 January 2010 diff hist 0 N File:Key Enter.png current
- 22:57, 6 January 2010 diff hist 0 N File:Key Down.png current
- 22:57, 6 January 2010 diff hist 0 N File:Key Ctrl.png current
- 22:57, 6 January 2010 diff hist 0 N File:Icon PreviousBlock.png current
- 22:56, 6 January 2010 diff hist 0 N File:Icon NextBlock.png current
- 22:56, 6 January 2010 diff hist 0 N File:GUAUIPW.png current
- 22:56, 6 January 2010 diff hist 0 N File:Exit Icon.png current
- 22:55, 6 January 2010 diff hist 0 N File:Connect.png current
- 22:55, 6 January 2010 diff hist 0 N File:Calendar Icon.png current
- 22:54, 6 January 2010 diff hist 0 N File:Calendar GUACALN.png current
- 22:54, 6 January 2010 diff hist 0 N File:Banner Toolbar Icons.png current
- 22:53, 6 January 2010 diff hist 0 N File:Banner Right Click.png current
- 16:30, 22 December 2009 diff hist +1,501 Network Troubleshooting Flowchart
- 20:52, 20 December 2009 diff hist +316 BlackBox Wireless Presentation
- 20:47, 20 December 2009 diff hist +21 Campus Manager
- 20:43, 20 December 2009 diff hist +1,084 BlackBox Wireless Presentation
- 10:38, 17 December 2009 diff hist +2,868 Network Troubleshooting Flowchart
- 10:28, 17 December 2009 diff hist +216 N Network Troubleshooting Flowchart New page: mark as stub? Currently, this is scratch space for work materials needed to develop flowchart specific to Midd College environment. Please do not put sensitive information here - as...
- 10:26, 17 December 2009 diff hist +178 Network Troubleshooting
- 15:26, 11 December 2009 diff hist +2 BlackBox Wireless Presentation
- 14:58, 11 December 2009 diff hist +7 N Talk:Troubleshooting printer network connectivity problems New page: for HI? current
- 14:54, 11 December 2009 diff hist -250 BlackBox Wireless Presentation
- 14:51, 11 December 2009 diff hist +361 BlackBox Wireless Presentation
- 13:45, 11 December 2009 diff hist +22 BlackBox Wireless Presentation Added tag: 'wireless'
- 13:41, 11 December 2009 diff hist +53 N File:Ac1131a.pdf Wireless Video Presentation System II User’s Manual current
- 15:14, 9 December 2009 diff hist +58 Network Troubleshooting
- 16:12, 8 December 2009 diff hist +26 BlackBox Wireless Presentation Added tag: 'presentation'
- 16:12, 8 December 2009 diff hist +19 BlackBox Wireless Presentation Added tag: 'video'
- 16:12, 8 December 2009 diff hist +19 BlackBox Wireless Presentation Added tag: 'media'
- 16:11, 8 December 2009 diff hist +14 BlackBox Wireless Presentation Added tag: ''
- 16:11, 8 December 2009 diff hist +14 BlackBox Wireless Presentation Added tag: ''
- 16:11, 8 December 2009 diff hist +1,622 N BlackBox Wireless Presentation New page: Wireless Video Presentation System II by BlackBox<br> Contents:<br> *box<br> *antenna<br> *power supply<br> *USB key<br> Support: <br> *[http://www.blackbox.com http://www.blackbox.com...
- 15:37, 8 December 2009 diff hist +108 Helpdesk Draft Documentation
- 17:02, 13 November 2009 diff hist 0 N File:ExchangeSettings.JPG current
- 15:58, 13 November 2009 diff hist +32 Email configuration
- 15:58, 13 November 2009 diff hist +231 Email configuration
- 13:55, 8 October 2009 diff hist +557 Infrastructure
- 08:34, 2 October 2009 diff hist +20 Email configuration Added tag: 'iphone'
- 11:34, 9 September 2009 diff hist +179 Email configuration
- 09:10, 16 July 2009 diff hist +253 Sophos
- 12:20, 2 July 2009 diff hist +362 Data Recovery
- 13:09, 25 June 2009 diff hist +22 Printer Installation and Usage
- 13:09, 25 June 2009 diff hist +1,588 Printer Installation and Usage
- 14:27, 17 June 2009 diff hist +357 DFS
- 14:06, 15 June 2009 diff hist +275 File Servers
- 14:57, 11 June 2009 diff hist +77 Midd secure
- 09:43, 22 May 2009 diff hist +171 Hyperion
- 09:06, 22 May 2009 diff hist +869 Hyperion
- 09:40, 5 May 2009 diff hist +141 Email configuration
- 16:04, 1 May 2009 diff hist +903 Email Issues
- 11:42, 16 April 2009 diff hist +770 Entourage Troubleshooting
- 08:40, 3 April 2009 diff hist +627 Windows Printing Issues
- 15:47, 23 March 2009 diff hist +461 Ordering Replacement Parts under Warranty
- 16:00, 13 March 2009 diff hist +112 N Instructions to configure VPN on the iPhone New page: stub - pictures & documentation coming "comcast" VPN instructions provide settings that are key, however...
- 15:59, 13 March 2009 diff hist +150 Off Campus Access
- 15:57, 13 March 2009 diff hist +305 Off Campus Access
- 09:57, 11 March 2009 diff hist +182 Email configuration
- 09:56, 11 March 2009 diff hist 0 N File:CertificateError.PNG current
- 09:51, 11 March 2009 diff hist +247 Email configuration
- 09:49, 11 March 2009 diff hist +28 N File:ExchangeServer.PNG specify Exchange server name current
- 09:47, 11 March 2009 diff hist +93 N File:ExchangeSettings.PNG enter Exchange server and account-specific settings - substitute your username as appropriate current
- 09:42, 11 March 2009 diff hist +36 N File:EMailSetup.PNG iPhone/iPod Touch Mail setup choices current
- 10:18, 24 February 2009 diff hist +183 N Alumni Web site New page: PantherNet is a service that is outsourced. Please refer to the PantherNet help page for contact information. https://www.middleburyalumni.org/default.aspx?page=HelpCenter
- 16:11, 2 February 2009 diff hist +124 Campus Housing not on Wired Network
- 14:57, 2 February 2009 diff hist +10 Campus Housing not on Wired Network
- 14:52, 2 February 2009 diff hist +1,977 N Campus Housing not on Wired Network New page: There are several houses used as campus housing that are not on the wired network. During the academic year, houses with students are provided with Internet access. Whether via...
- 14:45, 2 February 2009 diff hist +79 Helpdesk Draft Documentation
- 12:58, 11 December 2008 diff hist 0 Troubleshooting Mac OS X printing problems
- 10:17, 31 October 2008 diff hist +1,042 Nm Password Changes New page: Password changes for Active Directory (and Novell and Midd-Unix, aka community) can be made at [http://go.middlebury.edu/activate http://go.middlebury.edu/activate] On college-owned com...
- 09:49, 31 October 2008 diff hist +23 Helpdesk Draft Documentation
- 21:52, 22 October 2008 diff hist +1,093 Diagnostics
- 08:34, 21 October 2008 diff hist +243 Office 2008 Installation
- 16:15, 20 October 2008 diff hist +153 Known Issues
- 18:35, 4 October 2008 diff hist +3,210 Email configuration
- 11:50, 8 August 2008 diff hist +27 Distributing Macintosh Computers
- 12:32, 6 August 2008 diff hist +543 Email configuration →Configuration problems
- 16:09, 5 August 2008 diff hist 0 Email configuration →Confugiration problems
- 16:06, 5 August 2008 diff hist +7 Helpdesk Draft Documentation →Today's talk
- 16:05, 5 August 2008 diff hist +323 Helpdesk Draft Documentation →Today's talk
- 21:22, 17 July 2008 diff hist +320 Email configuration →POP and IMAP settings
- 21:19, 17 July 2008 diff hist +374 Email configuration
- 21:09, 17 July 2008 diff hist +266 Email configuration →Set-up Exchange on Outlook or Entourage
- 20:39, 17 July 2008 diff hist +430 Infrastructure →Account Types & Creation
- 20:29, 17 July 2008 diff hist +2,375 Infrastructure →Account Types & Creation
- 19:55, 17 July 2008 diff hist -1 Infrastructure →Account Types & Creation
- 19:55, 17 July 2008 diff hist +154 N Infrastructure New page: == Network Protocols & Server Types == == Network Architecture == == Account Types & Creation == --~~~~
- 19:51, 17 July 2008 diff hist -1 Helpdesk Draft Documentation
- 19:51, 17 July 2008 diff hist +181 Helpdesk Draft Documentation
- 19:43, 17 July 2008 diff hist +218 N Operating System New page: Space to enter info specific to OS version. How to map a drive? Other?? Windows - General XP/2000 XP only Vista only Mac OS X - General 10.5 + earlier other OS? --~~~~
- 19:42, 17 July 2008 diff hist -166 Helpdesk Draft Documentation →[[Operating System]]
- 16:07, 16 July 2008 diff hist +166 Helpdesk Draft Documentation →[[Operating System]]
- 16:05, 16 July 2008 diff hist +53 Helpdesk Draft Documentation
- 16:04, 16 July 2008 diff hist +102 Helpdesk Draft Documentation
