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  • This is the central location for ITS Helpdesk documentation. Information is updated on a rolling basis and is therefore s == ITS Helpdesk ==
    9 KB (1,140 words) - 09:02, 2 July 2018
  • ...election, click NEXT. YES will allow you to record again, NO will exit the application. [[Category:Helpdesk Documentation]]
    1 KB (229 words) - 10:18, 23 August 2013
  • [[Category:Helpdesk]] ...nto sections when it gets big enough. Tentative groups: hardware, network, application?
    986 bytes (128 words) - 12:35, 3 August 2008
  • * College-owned desktops and laptops can be reimaged by the Helpdesk using our UDI (Universal Disk Image). ...ptops which have been purchased through the college can be reimaged at the Helpdesk. The process of reimaging involves erasing all data, but is very quick and
    11 KB (1,734 words) - 09:45, 8 December 2009
  • <pre>Rtvscan.exe - Application error ...isplaying the message "Your network settings have been modified by another application".
    13 KB (2,025 words) - 12:56, 9 March 2010
  • '''NOTE: This page contains information that is only useful to Helpdesk / LIS faculty and staff. Therefore I'm considering moving this information #Open the Terminal application
    46 KB (7,085 words) - 14:46, 26 June 2019
  • *Set up Refblog or another application for service point staff to find answers and help answering a basic set of q ==== Develop MiddTube video management application ====
    68 KB (9,691 words) - 14:11, 4 March 2009
  • ...Please contact us [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=32 here]. ...Please contact us [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=32 here] and we will provide you with customize
    2 KB (252 words) - 13:24, 14 September 2017
  • ...hnical and procedural documentation maintained by LIS staff, chiefly the [[Helpdesk]] and Telephone Services documentation. #Contact information for LIS administration, the Helpdesk, the Info Desk (we may need to get clarification on the future role of the
    27 KB (4,301 words) - 13:29, 3 February 2010
  • * [[Helpdesk Policy]] - Information on what support we do and don't offer. * [[Feature/Service/Application Requests]] - Wishlist for changes to be made to our tech system.
    756 bytes (112 words) - 10:46, 13 October 2008
  • ''NOTE: This page contains information that is only useful to Helpdesk / ITS faculty and staff. ...e this folder:&nbsp;"C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Office" folder and manually copy over any "qat" files from y
    17 KB (2,852 words) - 09:26, 9 October 2014
  • ..."4">'''1.14&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop MiddTube video management application'''</font></font> </div> ...tyle="margin-bottom: 0in;" class="western">• Create SOAP API to MiddTube application; </div> <div style="margin-bottom: 0in;" class="western">• Create video u
    108 KB (15,129 words) - 14:09, 5 January 2009
  • '''NOTE: This page contains information that is only useful to Helpdesk / LIS faculty and staff. Therefore I'm considering moving this information Note: Students may need the assistance of a full time Helpdesk staff person to be able to connect to the snowleopard server.
    2 KB (327 words) - 10:23, 22 December 2009
  • ...to be added as a shared directory to MiddMedia to the Middlebury helpdesk, helpdesk@middlebury.edu, or call 802.443.2200 (2200 on campus). ...ay request a storage quota increase by contacting the Middlebury helpdesk, helpdesk@middlebury.edu, or call 802.443.2200 (2200 on campus).
    24 KB (3,905 words) - 10:16, 6 August 2018
  • ...ove. For some specialized cases (large media files, departmental research, application-specific data that is shared for analysis) we support additional servers. T ...by using a drag-and-drop method or by saving files directly to it from an application.
    10 KB (1,582 words) - 07:29, 12 November 2018
  • List Manager (aka Lyris)&nbsp; is an application that manages "lists" of email addresses and enables broadcast or discussion Contact the helpdesk@middlebury.edu or call 802.443.2200. Please mention that the Web Help Desk
    6 KB (948 words) - 14:23, 18 December 2019
  • ==== Application-specific ==== Application Troubleshooting:
    9 KB (1,579 words) - 10:27, 3 November 2016
  • ...windows PCs can print via the queue on the print server (contact the&nbsp;helpdesk to obtain the name of the print server). The driver (PCL?) is installed aut ...elect it and click Add. If this doesn't work, Mac users should contact the helpdesk to obtain the IP address of the printer. (Note: The PC drivers are installe
    3 KB (584 words) - 10:34, 22 December 2009
  • ...tall disk is specific to the computer model, so the install disks that the Helpdesk has won't work on a student's computer. ...re 1". You can attach this picture to an e-mail message and send it to the helpdesk.
    5 KB (798 words) - 09:32, 23 August 2013
  • ...staff, student tutors, and developers who can answer questions about that application. [[Category:Web Application Development]]
    9 KB (1,473 words) - 09:04, 10 August 2011

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