Middlebury

Difference between revisions of "Talk:Tech Helpdesk Public Documentation"

(Student g)
(To do)
Line 1: Line 1:
Here I'm making a list of the pages / articles that should be part of this public documentation. Articles will be in a bulleted list and will be organized roughly by categories that will reflect the eventual structure of the LIS Public Documentation page. Each item of the list should include the article's name, any sub-articles that will be included in it (with links to the original articles), and an indication of the status of the article: to do, in progress by (username), poss. irrelevant, or done. (If it doesn't have a status, assume "to do".
+
I really don't like the Student Guide document. It's massively redundant and mishmashish.
  
When you complete an article, please mark it as done and provide the link to the page of the completed article!
+
Things left to do:
 
+
* BannerWeb for students
==== Student guide ====
+
* Foreign character input for Windows and Mac
 
 
*LIS Student Guide [http://www.middlebury.edu/academics/lis/help/helpdesk/ original] in prog - Topher
 
*Language School Student Guide [http://www.middlebury.edu/academics/lis/help/helpdesk/ original] in prog - Topher
 
 
 
==== Network (Status?) ====
 
 
 
*Registering with Campus Manager on the Middlebury Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect_network/ original]
 
*Campus Manager Explained [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect_network/ original]
 
*Campus Manager FAQ [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect_network/ original]
 
*Connecting Faculty/Staff/Student Computers on the Middlebury Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect_network/ original]
 
*Coping with a Network Quarantine (PC or Mac) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect/ original]
 
*Mac OS X - Connecting to the Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect/ original]
 
*Registering Your Computer on the Middlebury College Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect/ original]
 
*Windows XP - Connecting to the Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/connect/ original]
 
*Connecting to File Servers with Mac OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/file/mac_osx/]
 
 
 
==== Text, blogs, articles, etc. ====
 
 
 
*Computing Alerts and Updates [http://www.middlebury.edu/academics/lis/help/helpdesk/ original]
 
*New Operating Systems [http://www.middlebury.edu/academics/lis/help/helpdesk/ original]
 
*Novell Netware to DFS Migration [http://www.middlebury.edu/academics/lis/help/helpdesk/ original]
 
*Scheduled Downtimes [http://www.middlebury.edu/academics/lis/help/helpdesk/ original]
 
*Technology News [http://www.middlebury.edu/academics/lis/help/helpdesk/ original]
 
 
 
==== Outlook FAMIS (can all be 1 article) ====
 
 
 
*Famis [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation original]
 
*FAMIS Changes with FSM [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation original]
 
*Common FAMIS Problems FAQ [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation original]
 
*Running FAMIS on Windows - IE Instructions [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation original]
 
*Running FAMIS on Other Platforms [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation original]
 
 
 
==== Banner ====
 
 
 
*Faculty Guide to BannerWeb (Registrar's Office [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Approving Time Entry in Banner Web [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Entering Time in Banner Web - Exempt [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/bannerweb/time_entry/ original] Nate
 
*Entering Time in Banner Web - Non-Exempt [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/bannerweb/time_entry/ original] Nate
 
*Entering Time in Banner Web - Student [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/bannerweb/time_entry/ original] Nate
 
*Internet Native Banner - INB [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Banner 7 Changes [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]Nate
 
*Common INB Problems FAQ [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Running INB on Microsoft Windows - Internet Explorer Instructions [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Running INB on Macintosh OSX [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Running INB on other Platforms [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Assigning Proxy Time Approval - INB [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Basic Navigation Using INB with the APASBIO Form [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*Change Your INB Password [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
 
 
*Request New/Modified Banner Access [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] Nate
 
*What's New in Banner 7 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] [https://mediawiki.middlebury.edu/wiki/LIS/Banner_Basics done] - Nate
 
*Toolbars and Shortcuts in Banner 7 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] [https://mediawiki.middlebury.edu/wiki/LIS/Toolbars_and_Shortcuts_in_Banner_7 done] - Nate
 
*Assign Proxy Time Approval [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] [https://mediawiki.middlebury.edu/wiki/LIS/Assign_Proxy_Time_Approval#Assigning_A_Proxy_For_Time_Approvals done] - Nate
 
 
 
==== Hyperion / R25 ====
 
 
 
*Hyperion [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Hyperion FAQs [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Resource25 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Resource25 FAQ [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Supported Browsers (for R25) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
 
 
==== Misc ====
 
 
 
*Electronic Travel Voucher (.xls) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Budget Entry Process Fiscal Year 2006/2007 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Using BannerWeb to Query Financial Data [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Using the Electronic Travel Voucher [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
*Viewing Grant Budget Data With BannerWeb [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original]
 
 
 
*Banner Data Standards [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] - in progress - Linda
 
*General Guidelines [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] - in progress - Linda
 
*Name Standards [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] - in progress - Linda
 
*Address Standards [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/ original] - in progress - Linda
 
*Appendix A: Address Types [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/data_standards/appendices/ original] - in progress - Linda
 
*Appendix B: Sample Addresses and formats by county [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/data_standards/appendices/ original] - in progress - Linda
 
*Appendix C: References for Australia, Canada and Northern Ireland [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/banner/data_standards/appendices/ original] - in progress - Linda
 
 
 
==== Misc - Petar ====
 
 
 
*Special Characters - Macintosh [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/sp_char/] - in progress - Petar
 
*Special Characters - Windows [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/sp_char/] - in progress - Petar
 
*Using russian Fonts - macintosh - Page not found
 
*Introduction to MS Word [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/2003/] - in progress - Petar
 
*Tracking Changes in Word 2003 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/2003/] - in progress - Petar
 
*Working With Drawing Objects in Word 2003 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/2003/] - in progress - Petar
 
*Spelling and Grammar Checking With Word 2004 [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/word2004/] - in progress - Petar
 
*Installing Fonts in Mac OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/word/x/] - in progress - Petar
 
*Exorting FMP data to an Excel Spreadsheet [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/excel/] - in progress - Petar
 
*Creating PDF Files [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/excel/] - in progress - Petar
 
*Line Breaks Within a Cell in Excel [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/excel/] - in progress - Petar
 
*Keeping Header Information Visible in Excel [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/excel/] - in progress - Petar
 
*Indesign Publications and Layout [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation] - in progress - Petar
 
*Photoshop Image Editing (reducing file size) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation] - in progress - Petar
 
*Office 2007 Training Resources [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation] - in progress - Petar
 
*Scanning and OCR in MBH [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/scanning/] - in progress - Petar
 
*Scanning and OCR in the Main Library [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/scanning/] - in progress - Petar
 
*Scanning and OCR in Sunderland [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/scanning/] - in progress - Petar
 
*Using MS Document Scanning [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/programs/scanning/] - in progress - Petar
 
*Registering Your Computer on the Middlebury College Network [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation] - in progress - Petar
 
*Connect to Network Printers Using a Mac Running OS X (v10.4) - Tiger [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/printing/mac/] - in progress - Petar
 
*Connect to Network Printers Using a Mac Running OS X (v10.5) - Leopard [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/printing/mac/] - in progress - Petar
 
*Duplex Printing Using Mac OS X Tiger and Leopard (10.4 and 10.5) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/printing/mac/] - in progress - Petar
 
*Printing in Mac Computer Labs (needs UPDATE) [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/printing/mac/] - in progress - Petar
 
*Guest Printing [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/printing/win/] - in progress - Petar
 
*Configure Address Book to Synchronize Contacts with a Middlebury Exchange server [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*connecting to files servers with mac os x [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/file/mac_osx/] - in progress - Petar
 
*Converting From A Macintosh to a Windows Environment [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Installing Fonts On a Macintosh Running OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Using Mac OS X International Support [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Introduction to Mac OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Keyboard commands for Mac OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/]
 
*OS X - Glossary [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/]
 
*Special Character for the Macintosh [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Taking Pictures of Your Screen Using Mac OS X [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/macos/] - in progress - Petar
 
*Changing your Windows 2000 & System Admin Passwords [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/windowsos/] - in progress - Petar
 
*Converting From a Mac to Windows [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/windowsos/] - in progress - Petar
 
*Converting From A Macintosh to a Windows Environment [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/windowsos/] - in progress - Petar
 
*Taking Pictures of your Screen Using a Windows computer [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/os/windowsos/] - in progress - Petar
 

Revision as of 17:27, 20 January 2010

I really don't like the Student Guide document. It's massively redundant and mishmashish.

Things left to do:

  • BannerWeb for students
  • Foreign character input for Windows and Mac