Middlebury

Difference between revisions of "Tech Helpdesk Public Documentation"

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#redirect https://mediawiki.middlebury.edu/wiki/LIS/Main_Page_Help_Desk_%26_Desktop_Support
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== Quick Start  ==
 
== Quick Start  ==
  
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*[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]]  
 
*[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]]  
 
*[[Blackberry]]  
 
*[[Blackberry]]  
*[[IOS_Email|iOS Devices (iPad, iPhone, iTouch)]]
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*[[IOS Email|iOS Devices (iPad, iPhone, iTouch)]]
  
 
==== Miscellaneous  ====
 
==== Miscellaneous  ====
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==== Collaboration Tools  ====
 
==== Collaboration Tools  ====
  
*See [[Applications#Collaboration Tools|Applications#Collaboration Tools]]
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*See [[Applications#Collaboration_Tools|Applications#Collaboration Tools]]
  
 
==== Scanning and OCR  ====
 
==== Scanning and OCR  ====
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*[http://www.apple.com/support/switch101/ Converting From a PC to a Mac]
 
*[http://www.apple.com/support/switch101/ Converting From a PC to a Mac]
  
 
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<br>
  
 
== iOS Devices (iPad, iPhone, iTouch)  ==
 
== iOS Devices (iPad, iPhone, iTouch)  ==

Revision as of 14:30, 27 May 2011

  1. redirect https://mediawiki.middlebury.edu/wiki/LIS/Main_Page_Help_Desk_%26_Desktop_Support

Quick Start

Using and configuring your computer

Email

Outlook

Other email clients

Miscellaneous

Networking and Internet

Our network on campus

Links to network resources:

File Servers

Printers (Network)

The following applies to installation of network printers to college-owned computers.  Authenticaiton is required for printing, and most college-owned computers are bound to the middlebury.edu domain.  This is an important prerequisite.

For your personal computer:

Web

Off-campus Access


Office and Productivity

Microsoft Office

InDesign

Photoshop

FileMaker Pro

Collaboration Tools

Scanning and OCR

Viruses and Malware

Microsoft Windows



Mac OS X


iOS Devices (iPad, iPhone, iTouch)

BannerWeb


HEAT 9.5.1 - Information and Updates Page

  • See the HEAT page for information on the latest version of Heat.
  • You can report problems at go/help?heat9
  • You can add items to the Heat wishlist at go/help?heat9

Hyperion, FAMIS, and Resource25

Academic Classroom Facilities and Academic Computer Facilities (Computer Classrooms, Computer Labs, etc)

Media Services

Media Services Available from LIS

  • Media_Services (This page provides a list of all the media services provided by LIS)

Media Equipment Available From Media Services

Smart Classrooms - General Documentation

Smart Classrooms - Specific Documentation and Guides

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