Library & ITS Wiki
Difference between revisions of "Tech Helpdesk Public Documentation"
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== Quick Start == | == Quick Start == | ||
| − | *[[Getting started at Middlebury College]] | + | *[[Getting started at Middlebury College]] |
| − | *[[Connecting to the Middlebury network]] | + | *[[Connecting to the Middlebury network]] |
*[[Library Information Services]] | *[[Library Information Services]] | ||
| + | |||
| + | == Using and configuring your computer == | ||
| + | |||
| + | *[[Purchase a computer through Middlebury College]] | ||
| + | *[[Using and maintaining your computer]] | ||
| + | *[[Multi-Lingual Support for Windows 2000 and XP]] | ||
| + | *[[Computers and Foreign Languages]] | ||
== Email == | == Email == | ||
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==== Outlook ==== | ==== Outlook ==== | ||
| − | *[[Outlook Configuration|Outlook Configuration]] | + | *[[Outlook Configuration|Outlook Configuration]] |
| − | *[[Using Outlook|Using Outlook]] | + | *[[Using Outlook|Using Outlook]] |
*[[Outlook Calendaring|Outlook Calendaring]] | *[[Outlook Calendaring|Outlook Calendaring]] | ||
==== Other email clients ==== | ==== Other email clients ==== | ||
| − | *[[WebMail|Webmail]] | + | *[[WebMail|Webmail]] |
| − | *[[Entourage|Entourage]] | + | *[[Entourage|Entourage]] |
*[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]] | *[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]] | ||
==== Miscellaneous ==== | ==== Miscellaneous ==== | ||
| − | *[[SPAM|SPAM]] | + | *[[SPAM|SPAM]] |
| − | *[[List Manager|List Manager]] | + | *[[List Manager|List Manager]] |
*[[Mail Forwarding, Other Providers|Mail Forwarding, Other Providers]] | *[[Mail Forwarding, Other Providers|Mail Forwarding, Other Providers]] | ||
== Networking and Internet == | == Networking and Internet == | ||
| − | *[[Register your computer on the Middlebury network]] | + | *[[Register your computer on the Middlebury network]] |
| − | *[[Connecting to the Middlebury network]] | + | *[[Connecting to the Middlebury network]] |
*[[Campus Manager and Quarantine]] | *[[Campus Manager and Quarantine]] | ||
==== Our network on campus ==== | ==== Our network on campus ==== | ||
| − | *[[Wireless|Wireless]] | + | * [[Wireless|Wireless]] |
| − | *[[Computer Labs]] | + | * [[Computer Labs]] |
| + | |||
| + | Links to network resources: | ||
| + | * The [http://go.middlebury.edu/gotionary GOtionary] | ||
| + | * [http://go.middlebury.edu/bannerweb Bannerweb] (Classes, grades, employment) | ||
==== Accounts and Passwords ==== | ==== Accounts and Passwords ==== | ||
| − | *[http://go.middlebury.edu/activate Activate Account or Reset Password] | + | * [http://go.middlebury.edu/activate Activate Account or Reset Password] |
| − | + | * [[Password Guides]] | |
| − | *[[Password Guides]] | ||
==== File Servers ==== | ==== File Servers ==== | ||
| − | *[[NetStorage]] - access your server files anywhere! | + | * [[NetStorage]] - access your server files anywhere! |
| − | *[[Using File Servers (Windows)]] | + | * [[Using File Servers (Windows)]] |
| − | *[[Using File Servers (Macintosh)]] | + | * [[Using File Servers (Macintosh)]] |
| − | *[[Using Course Folders on the Classes Server]] | + | * [[Using Course Folders on the Classes Server]] |
| − | *[[FTP Files To and From Midd-Unix]] | + | * [[FTP Files To and From Midd-Unix]] |
==== Off-campus Access ==== | ==== Off-campus Access ==== | ||
| − | *[[VPN Setup on Windows and Mac]] | + | * [[VPN Setup on Windows and Mac]] |
| − | *[[WebVPN]] (PC only) | + | * [[WebVPN]] (PC only) |
| − | *[[Resources Available from Off-campus]] | + | * [[Resources Available from Off-campus]] |
== Office and Productivity == | == Office and Productivity == | ||
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==== Microsoft Office ==== | ==== Microsoft Office ==== | ||
| − | *[[Microsoft Word 2003 Basic Usage]][[Microsoft Word 2007 Configuration|<br>]] | + | *[[Microsoft Word 2003 Basic Usage]][[Microsoft Word 2007 Configuration|<br>]] |
| − | *[[Microsoft Word 2007 Basic Usage]] | + | *[[Microsoft Word 2007 Basic Usage]] |
| − | *[[Microsoft Word OSX 2004 & 2008 Basic Usage|Microsoft Word OS X 2004 & 2008 Basic Usage]] | + | *[[Microsoft Word OSX 2004 & 2008 Basic Usage|Microsoft Word OS X 2004 & 2008 Basic Usage]] |
| − | *[[Microsoft Word Advanced Topics]] | + | *[[Microsoft Word Advanced Topics]] |
| − | *[[Microsoft Excel Basic Usage]] | + | *[[Microsoft Excel Basic Usage]] |
| − | *[[Microsoft Powerpoint Basic Usage]] | + | *[[Microsoft Powerpoint Basic Usage]] |
| − | *[[Opening Office 2007 documents on a Mac|Opening Office 2007 (.docx) documents on a Mac]] | + | *[[Opening Office 2007 documents on a Mac|Opening Office 2007 (.docx) documents on a Mac]] |
*[[Create A PDF File Using Acrobat Writer|Create A PDF File Using Acrobat Writer]] | *[[Create A PDF File Using Acrobat Writer|Create A PDF File Using Acrobat Writer]] | ||
| Line 77: | Line 87: | ||
== Banner Administration == | == Banner Administration == | ||
| − | *[[Banner Basics]] | + | *[[Banner Basics]] |
| − | *[[Internet Native Banner - INB]] | + | *[[Internet Native Banner - INB]] |
| − | *[[Assign Proxy for Time Approval in Banner]] | + | *[[Assign Proxy for Time Approval in Banner]] |
*[[Banner Data Standards]] | *[[Banner Data Standards]] | ||
==== BannerWeb ==== | ==== BannerWeb ==== | ||
| − | *[[BannerWeb]] | + | *[[BannerWeb]] |
| − | *[[Entering Time in BannerWeb]] | + | *[[Entering Time in BannerWeb]] |
*[[Approving Time in BannerWeb|Approving Time in BannerWeb]] | *[[Approving Time in BannerWeb|Approving Time in BannerWeb]] | ||
==== Hyperion, FAMIS, and Resource25 ==== | ==== Hyperion, FAMIS, and Resource25 ==== | ||
| − | *[[Hyperion]] - '''TO REVISE for public consumption''' | + | *[[Hyperion]] - '''TO REVISE for public consumption''' |
| − | *[[FAMIS]] | + | *[[FAMIS]] |
| − | *[[Resource25]] | + | *[[Resource25]] |
*[[25Live|25Live]] (new version of Resource25) | *[[25Live|25Live]] (new version of Resource25) | ||
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== Smart Classrooms == | == Smart Classrooms == | ||
| − | *[[Projecting from your Laptop Computer|Projection from your Laptop Computer]] | + | *[[Projecting from your Laptop Computer|Projection from your Laptop Computer]] |
| − | *[[Atwater]] | + | *[[Atwater]] |
| − | *[[Axinn]] | + | *[[Axinn]] |
| − | *[[Center for the Arts]] | + | *[[Center for the Arts]] |
| − | *[[Chellis]] | + | *[[Chellis]] |
| − | *[[Freeman International Center]] | + | *[[Freeman International Center]] |
| − | *[[Gifford]] | + | *[[Gifford]] |
| − | *[[Johnson]] | + | *[[Johnson]] |
| − | *[[La Force Hall - Room 121]] | + | *[[La Force Hall - Room 121]] |
| − | *[[Le Chateau]] | + | *[[Le Chateau]] |
| − | *[[Main Library]] | + | *[[Main Library]] |
| − | *[[McCardell Bicentennial Hall]] | + | *[[McCardell Bicentennial Hall]] |
| − | *[[Munroe Hall]] | + | *[[Munroe Hall]] |
| − | *[[Old Chapel]] | + | *[[Old Chapel]] |
| − | *[[Pearson Hall - Max Kade Room]] | + | *[[Pearson Hall - Max Kade Room]] |
| − | *[[Robert A. Jones House (Seminar Room)]] | + | *[[Robert A. Jones House (Seminar Room)]] |
| − | *[[Ross - Room 001]] | + | *[[Ross - Room 001]] |
| − | *[[Sunderland Language Center]] | + | *[[Sunderland Language Center]] |
| − | *[[Twilight Hall]] | + | *[[Twilight Hall]] |
| − | *[[Warner Hall]] | + | *[[Warner Hall]] |
*[[Wright Theatre (Seminar Room]] | *[[Wright Theatre (Seminar Room]] | ||
Revision as of 15:15, 20 January 2010
Quick Start
- Getting started at Middlebury College
- Connecting to the Middlebury network
- Library Information Services
Using and configuring your computer
- Purchase a computer through Middlebury College
- Using and maintaining your computer
- Multi-Lingual Support for Windows 2000 and XP
- Computers and Foreign Languages
Outlook
Other email clients
Miscellaneous
Networking and Internet
- Register your computer on the Middlebury network
- Connecting to the Middlebury network
- Campus Manager and Quarantine
Our network on campus
Links to network resources:
Accounts and Passwords
File Servers
- NetStorage - access your server files anywhere!
- Using File Servers (Windows)
- Using File Servers (Macintosh)
- Using Course Folders on the Classes Server
- FTP Files To and From Midd-Unix
Off-campus Access
Office and Productivity
Microsoft Office
- Microsoft Word 2003 Basic Usage
- Microsoft Word 2007 Basic Usage
- Microsoft Word OS X 2004 & 2008 Basic Usage
- Microsoft Word Advanced Topics
- Microsoft Excel Basic Usage
- Microsoft Powerpoint Basic Usage
- Opening Office 2007 (.docx) documents on a Mac
- Create A PDF File Using Acrobat Writer
InDesign
Photoshop
Scanning and OCR
Banner Administration
- Banner Basics
- Internet Native Banner - INB
- Assign Proxy for Time Approval in Banner
- Banner Data Standards
BannerWeb
Hyperion, FAMIS, and Resource25
- Hyperion - TO REVISE for public consumption
- FAMIS
- Resource25
- 25Live (new version of Resource25)
Smart Classrooms
- Projection from your Laptop Computer
- Atwater
- Axinn
- Center for the Arts
- Chellis
- Freeman International Center
- Gifford
- Johnson
- La Force Hall - Room 121
- Le Chateau
- Main Library
- McCardell Bicentennial Hall
- Munroe Hall
- Old Chapel
- Pearson Hall - Max Kade Room
- Robert A. Jones House (Seminar Room)
- Ross - Room 001
- Sunderland Language Center
- Twilight Hall
- Warner Hall
- Wright Theatre (Seminar Room
- This page was last edited on 20 January 2010, at 15:15.
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