Middlebury

Difference between revisions of "Tech Helpdesk Public Documentation"

(Reorganized sections)
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== Quick Start  ==
 
== Quick Start  ==
  
*[[Getting started at Middlebury College]]  
+
*[[Getting started at Middlebury College]]
*[[Connecting to the Middlebury network]]  
+
*[[Connecting to the Middlebury network]]
 
*[[Library Information Services]]
 
*[[Library Information Services]]
 +
 +
== Using and configuring your computer  ==
 +
 +
*[[Purchase a computer through Middlebury College]]
 +
*[[Using and maintaining your computer]]
 +
*[[Multi-Lingual Support for Windows 2000 and XP]]
 +
*[[Computers and Foreign Languages]]
  
 
== Email  ==
 
== Email  ==
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==== Outlook  ====
 
==== Outlook  ====
  
*[[Outlook Configuration|Outlook Configuration]]  
+
*[[Outlook Configuration|Outlook Configuration]]
*[[Using Outlook|Using Outlook]]  
+
*[[Using Outlook|Using Outlook]]
 
*[[Outlook Calendaring|Outlook Calendaring]]
 
*[[Outlook Calendaring|Outlook Calendaring]]
  
 
==== Other email clients  ====
 
==== Other email clients  ====
  
*[[WebMail|Webmail]]  
+
*[[WebMail|Webmail]]
*[[Entourage|Entourage]]  
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*[[Entourage|Entourage]]
 
*[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]]
 
*[[POP, IMAP, SMTP Clients|POP, IMAP, SMTP Clients]]
  
 
==== Miscellaneous  ====
 
==== Miscellaneous  ====
  
*[[SPAM|SPAM]]  
+
*[[SPAM|SPAM]]
*[[List Manager|List Manager]]  
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*[[List Manager|List Manager]]
 
*[[Mail Forwarding, Other Providers|Mail Forwarding, Other Providers]]
 
*[[Mail Forwarding, Other Providers|Mail Forwarding, Other Providers]]
  
 
== Networking and Internet  ==
 
== Networking and Internet  ==
  
*[[Register your computer on the Middlebury network]]  
+
*[[Register your computer on the Middlebury network]]
*[[Connecting to the Middlebury network]]  
+
*[[Connecting to the Middlebury network]]
 
*[[Campus Manager and Quarantine]]
 
*[[Campus Manager and Quarantine]]
  
 
==== Our network on campus  ====
 
==== Our network on campus  ====
  
*[[Wireless|Wireless]]  
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* [[Wireless|Wireless]]
*[[Computer Labs]]
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* [[Computer Labs]]
 +
 
 +
Links to network resources:
 +
* The [http://go.middlebury.edu/gotionary GOtionary]
 +
* [http://go.middlebury.edu/bannerweb Bannerweb] (Classes, grades, employment)
  
 
==== Accounts and Passwords  ====
 
==== Accounts and Passwords  ====
  
*[http://go.middlebury.edu/activate Activate Account or Reset Password]  
+
* [http://go.middlebury.edu/activate Activate Account or Reset Password]
*[http://go.middlebury.edu/bannerweb Bannerweb] (Classes, grades, employment)
+
* [[Password Guides]]
*[[Password Guides]]
 
  
 
==== File Servers  ====
 
==== File Servers  ====
  
*[[NetStorage]] - access your server files anywhere!  
+
* [[NetStorage]] - access your server files anywhere!
*[[Using File Servers (Windows)]]  
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* [[Using File Servers (Windows)]]
*[[Using File Servers (Macintosh)]]  
+
* [[Using File Servers (Macintosh)]]
*[[Using Course Folders on the Classes Server]]  
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* [[Using Course Folders on the Classes Server]]
*[[FTP Files To and From Midd-Unix]]
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* [[FTP Files To and From Midd-Unix]]
  
 
==== Off-campus Access  ====
 
==== Off-campus Access  ====
  
*[[VPN Setup on Windows and Mac]]  
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* [[VPN Setup on Windows and Mac]]
*[[WebVPN]] (PC only)  
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* [[WebVPN]] (PC only)
*[[Resources Available from Off-campus]]
+
* [[Resources Available from Off-campus]]
  
 
== Office and Productivity  ==
 
== Office and Productivity  ==
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==== Microsoft Office  ====
 
==== Microsoft Office  ====
  
*[[Microsoft Word 2003 Basic Usage]][[Microsoft Word 2007 Configuration|<br>]]  
+
*[[Microsoft Word 2003 Basic Usage]][[Microsoft Word 2007 Configuration|<br>]]
*[[Microsoft Word 2007 Basic Usage]]  
+
*[[Microsoft Word 2007 Basic Usage]]
*[[Microsoft Word OSX 2004 & 2008 Basic Usage|Microsoft Word OS X 2004 &amp; 2008 Basic Usage]]  
+
*[[Microsoft Word OSX 2004 & 2008 Basic Usage|Microsoft Word OS X 2004 &amp; 2008 Basic Usage]]
*[[Microsoft Word Advanced Topics]]  
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*[[Microsoft Word Advanced Topics]]
*[[Microsoft Excel Basic Usage]]  
+
*[[Microsoft Excel Basic Usage]]
*[[Microsoft Powerpoint Basic Usage]]  
+
*[[Microsoft Powerpoint Basic Usage]]
*[[Opening Office 2007 documents on a Mac|Opening Office 2007 (.docx) documents on a Mac]]  
+
*[[Opening Office 2007 documents on a Mac|Opening Office 2007 (.docx) documents on a Mac]]
 
*[[Create A PDF File Using Acrobat Writer|Create A PDF File Using Acrobat Writer]]
 
*[[Create A PDF File Using Acrobat Writer|Create A PDF File Using Acrobat Writer]]
  
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== Banner Administration  ==
 
== Banner Administration  ==
  
*[[Banner Basics]]  
+
*[[Banner Basics]]
*[[Internet Native Banner - INB]]  
+
*[[Internet Native Banner - INB]]
*[[Assign Proxy for Time Approval in Banner]]  
+
*[[Assign Proxy for Time Approval in Banner]]
 
*[[Banner Data Standards]]
 
*[[Banner Data Standards]]
  
 
==== BannerWeb  ====
 
==== BannerWeb  ====
  
*[[BannerWeb]]  
+
*[[BannerWeb]]
*[[Entering Time in BannerWeb]]  
+
*[[Entering Time in BannerWeb]]
 
*[[Approving Time in BannerWeb|Approving Time in BannerWeb]]
 
*[[Approving Time in BannerWeb|Approving Time in BannerWeb]]
  
 
==== Hyperion, FAMIS, and Resource25  ====
 
==== Hyperion, FAMIS, and Resource25  ====
  
*[[Hyperion]] - '''TO REVISE for public consumption'''  
+
*[[Hyperion]] - '''TO REVISE for public consumption'''
*[[FAMIS]]  
+
*[[FAMIS]]
*[[Resource25]]  
+
*[[Resource25]]
 
*[[25Live|25Live]] (new version of Resource25)
 
*[[25Live|25Live]] (new version of Resource25)
 
== Web Resources  ==
 
 
*The [http://go.middlebury.edu/gotionary GOtionary]
 
*BannerWeb
 
 
== Using and configuring your computer  ==
 
 
*[[Purchase a computer through Middlebury College]]
 
*[[Using and maintaining your computer]]
 
*[[Multi-Lingual Support for Windows 2000 and XP]]
 
*[[Computers and Foreign Languages]]
 
<br>
 
  
 
== Smart Classrooms  ==
 
== Smart Classrooms  ==
  
*[[Projecting from your Laptop Computer|Projection from your Laptop Computer]]  
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*[[Projecting from your Laptop Computer|Projection from your Laptop Computer]]
*[[Atwater]]  
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*[[Atwater]]
*[[Axinn]]  
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*[[Axinn]]
*[[Center for the Arts]]  
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*[[Center for the Arts]]
*[[Chellis]]  
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*[[Chellis]]
*[[Freeman International Center]]  
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*[[Freeman International Center]]
*[[Gifford]]  
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*[[Gifford]]
*[[Johnson]]  
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*[[Johnson]]
*[[La Force Hall - Room 121]]  
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*[[La Force Hall - Room 121]]
*[[Le Chateau]]  
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*[[Le Chateau]]
*[[Main Library]]  
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*[[Main Library]]
*[[McCardell Bicentennial Hall]]  
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*[[McCardell Bicentennial Hall]]
*[[Munroe Hall]]  
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*[[Munroe Hall]]
*[[Old Chapel]]  
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*[[Old Chapel]]
*[[Pearson Hall - Max Kade Room]]  
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*[[Pearson Hall - Max Kade Room]]
*[[Robert A. Jones House (Seminar Room)]]  
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*[[Robert A. Jones House (Seminar Room)]]
*[[Ross - Room 001]]  
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*[[Ross - Room 001]]
*[[Sunderland Language Center]]  
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*[[Sunderland Language Center]]
*[[Twilight Hall]]  
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*[[Twilight Hall]]
*[[Warner Hall]]  
+
*[[Warner Hall]]
 
*[[Wright Theatre (Seminar Room]]
 
*[[Wright Theatre (Seminar Room]]

Revision as of 15:15, 20 January 2010

Quick Start

Using and configuring your computer

Email

Outlook

Other email clients

Miscellaneous

Networking and Internet

Our network on campus

Links to network resources:

Accounts and Passwords

File Servers

Off-campus Access

Office and Productivity

Microsoft Office

InDesign

Photoshop

Scanning and OCR

BannerWeb

Hyperion, FAMIS, and Resource25

Smart Classrooms