Middlebury

Difference between revisions of "Telephone and Voice Mail Services"

(New page: === Dialing Instructions === === Voice Mail Instructions === === Conference Calling === ==== Using Campus Telephones ==== ===== Ericsson display telephone sets ===== You can establish...)
 
Line 5: Line 5:
 
=== Conference Calling ===
 
=== Conference Calling ===
  
==== Using Campus Telephones ====
+
==== Ericsson display telephone sets  ====
  
===== Ericsson display telephone sets =====
+
You can establish a connection with up to 7 parties. Only the person conducting or initiating the conference call (conference leader) can admit participants.
  
You can establish a connection with up to 7 parties. Only the person conducting or initiating the conference call (conference leader) can admit participants.
+
When you&nbsp;call the conference call particpants:<br>If off-campus parties are included in the conference, the charge for these calls appears on the conference leader's departmental telephone bill. Please note that you must use your Telephone Authorization Code (TAC) each time you call a long distance party.  
  
When you are calling the conference call particpants:<br>If off-campus parties are included in the conference, the charge for these calls appears on the conference leader's departmental telephone bill. Please note that you must use your Telephone Authorization Code (TAC) each time you call a long distance party.
+
<u>To initiate a conference call:</u>  
  
<u>To initiate a conference call:</u>
+
Establish a call to the first party on ACCESS 1 key
  
Establish a call to the first party on ACCESS 1 key
+
Press INQUIRY or ACCESS 2 (first party is placed on hold)
  
Press INQUIRY or ACCESS 2 (first party is placed on hold)
+
Dial the second party's telephone number; inform about the conference and that they will hear a loud tone when conferenced in
  
Dial the second party's telephone number; inform about the conference and that they will hear a loud tone when conferenced in
+
Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)
  
Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)
+
To add new parties:
  
To add new parties:
+
Press INQUIRY or ACCESS 2 (previous parties placed on hold)
  
Press INQUIRY or ACCESS 2 (previous parties placed on hold)
+
Dial the new party's telephone number.
  
Dial the new party's telephone number.
+
Press the CONFERENCE/F3 key and conference tone will be heard again.  
  
Press the CONFERENCE/F3 key and conference tone will be heard again.
+
Follow INQUIRY, phone number, CONFERENCE/F3 process until all parties are included in the call
  
Follow INQUIRY, phone number, CONFERENCE/F3 process until all parties are included in the call
+
<u>When conference call particpants are calling you:</u>
  
When conference call particpants are calling you:
+
Press "Accept 2nd Call" key
  
 +
Establish a first call on ACCESS 1 key
  
 +
Press INQUIRY (first party is placed on hold) when the next person calls in on ACCESS 2 key
  
Press "Accept 2nd Call" key
+
Press ACCESS 2 key to answere the additional incoming call; inform about the conference and that they will hear a loud tone when conferenced in
  
Establish a first call on ACCESS 1 key
+
Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)
  
Press INQUIRY (first party is placed on hold) when the next person calls in on ACCESS 2 key
+
<u>To add new parties:</u>
  
Press ACCESS 2 key to answere the additional incoming call; inform about the conference and that they will hear a loud tone when conferenced in
+
Press INQUIRY (previous parties placed on hold)
  
Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)
+
Receive next participant's call on ACCESS 2 .
  
To add new parties:
+
Press the CONFERENCE/F3 key and conference tone will be heard again.
  
Press INQUIRY (previous parties placed on hold)
+
Follow INQUIRY, ACCESS 2, CONFERENCE/F3 process until all parties are included in the call
  
Receive next participant's call on ACCESS 2 .
+
If during the connection process the line is busy or there is no answer, press the CLEAR key on your phone (the C key directly to the left of the Access 1 key) to disconnect from that call attempt. Then either press ACCESS 1 to re-establish a connection to your original parties, or if not finished, press INQUIRY to continue with more connections.  
  
Press the CONFERENCE/F3 key and conference tone will be heard again.
+
==== Using analog single lines&nbsp;telephone sets ====
 
 
Follow INQUIRY, ACCESS 2, CONFERENCE/F3 process until all parties are included in the call
 
 
 
If during the connection process the line is busy or there is no answer, press the CLEAR key on your phone (the C key directly to the left of the Access 1 key) to disconnect from that call attempt. Then either press ACCESS 1 to re-establish a connection to your original parties, or if not finished, press INQUIRY to continue with more connections.
 
 
 
===== Analog single lines&nbsp;telephone sets =====
 

Revision as of 10:30, 19 October 2009

Dialing Instructions

Voice Mail Instructions

Conference Calling

Ericsson display telephone sets

You can establish a connection with up to 7 parties. Only the person conducting or initiating the conference call (conference leader) can admit participants.

When you call the conference call particpants:
If off-campus parties are included in the conference, the charge for these calls appears on the conference leader's departmental telephone bill. Please note that you must use your Telephone Authorization Code (TAC) each time you call a long distance party.

To initiate a conference call:

Establish a call to the first party on ACCESS 1 key

Press INQUIRY or ACCESS 2 (first party is placed on hold)

Dial the second party's telephone number; inform about the conference and that they will hear a loud tone when conferenced in

Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)

To add new parties:

Press INQUIRY or ACCESS 2 (previous parties placed on hold)

Dial the new party's telephone number.

Press the CONFERENCE/F3 key and conference tone will be heard again.

Follow INQUIRY, phone number, CONFERENCE/F3 process until all parties are included in the call

When conference call particpants are calling you:

Press "Accept 2nd Call" key

Establish a first call on ACCESS 1 key

Press INQUIRY (first party is placed on hold) when the next person calls in on ACCESS 2 key

Press ACCESS 2 key to answere the additional incoming call; inform about the conference and that they will hear a loud tone when conferenced in

Press the CONFERENCE/F3 key -- the all black key above PROGRAM (3rd black key from left)

To add new parties:

Press INQUIRY (previous parties placed on hold)

Receive next participant's call on ACCESS 2 .

Press the CONFERENCE/F3 key and conference tone will be heard again.

Follow INQUIRY, ACCESS 2, CONFERENCE/F3 process until all parties are included in the call

If during the connection process the line is busy or there is no answer, press the CLEAR key on your phone (the C key directly to the left of the Access 1 key) to disconnect from that call attempt. Then either press ACCESS 1 to re-establish a connection to your original parties, or if not finished, press INQUIRY to continue with more connections.

Using analog single lines telephone sets

Powered by MediaWiki