Middlebury

Difference between revisions of "Tips for Improving a Home Network"

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(Visit this page again easily -- [http://go.middlebury.edu/homenetwork http://go.middlebury.edu/homenetwork)]
  
 
In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”.  
 
In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”.  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Close applications on your computer that may consume bandwidth in the background unless you’re actively using them. (Don’t close Zoom while on a Zoom call!)</span>  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Close applications''' on your computer that may consume bandwidth in the background unless you’re actively using them. (Don’t close Zoom while on a Zoom call!)</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Microsoft OneDrive</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Microsoft OneDrive</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Google Drive File Stream</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Google Drive File Stream</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">MS Teams</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">MS Teams</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">DropBox</span><br/> &nbsp;   
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">DropBox</span><br/> &nbsp;   
#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Turn off other computers that aren’t actively in use,</span>  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Turn off other computers''' that aren’t actively in use,</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">or at least disable their WiFi or wired connection temporarily.</span><br/> &nbsp;   
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">or at least disable their WiFi or wired connection temporarily.</span><br/> &nbsp;   
#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Ask family members to stay offline temporarily while you’re in an online meeting, conference, or class.</span>  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Ask family members to stay offline''' temporarily while you’re in an online meeting, conference, or class.</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">No Netflix, Prime Video, YouTube, gaming, or streaming music.</span><br/> &nbsp;   
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">No Netflix, Prime Video, YouTube, gaming, or streaming music.</span><br/> &nbsp;   
#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Temporarily turn off devices that use the network, including:</span>  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Temporarily turn off devices that use the network''', including:</span>  
#*'''Television Devices:'''&nbsp; Apple TV, Roku, Chromecast, etc.  
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#*TELEVISION DEVICES:&nbsp; Apple TV, Roku, Chromecast, etc.  
#*'''Mobile Phones'''
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#*MOBILE PHONES
#*'''Personal Assistants:&nbsp; '''Siri, Alexa, Google Home, etc.  
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#*PERSONAL ASSISTANTS:&nbsp; Siri, Alexa, Google Home, etc.  
#*'''Video Cameras:'''&nbsp; Ring doorbell, Nest Hello, any video camera that uses the network and can upload video to cloud storage  
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#*VIDEO CAMERAS:&nbsp; Ring doorbell, Nest Hello, any video camera that uses the network and can upload video to cloud storage  
#*'''Gaming Systems:'''&nbsp; XBOX, Playstation, Nintendo Switch, etc.  
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#*GAMING SYSTEMS:&nbsp; XBOX, Playstation, Nintendo Switch, etc.  
#*'''Smart Televisions'''
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#*SMART TELEVISIONS
#*'''Music Streaming:'''&nbsp; Spotify, Amazon Music, YouTube, etc.<br/> &nbsp;   
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#*MUSIC STREAMING:&nbsp; Spotify, Amazon Music, YouTube, etc.<br/> &nbsp;   
#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Close other browser tabs that aren’t in use, like Facebook or other pages that may auto-refresh.</span><br/> &nbsp;  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Close other browser tabs that aren’t in use''', like Facebook or other pages that may auto-refresh.</span><br/> &nbsp;  
#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">Try an Ethernet cable rather than WiFi.</span>  
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#<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">'''Try an Ethernet cable''' rather than WiFi.</span>  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">An Ethernet cable is often “faster” than WiFi, but it can also bypass a problematic WiFi configuration</span>.  
 
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">An Ethernet cable is often “faster” than WiFi, but it can also bypass a problematic WiFi configuration</span>.  
#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">If the Ethernet cable works better than WiFi, it may be worth seeking assistance in the setup of the WiFi router.</span>
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#*<span style="font-size:11pt;  font-family:Arial;  color:#000000;  background-color:transparent;  font-weight:400;  font-style:normal;  font-variant:normal;  text-decoration:none;  vertical-align:baseline;  white-space:pre;  white-space:pre-wrap">If the Ethernet cable works better than WiFi, it may be worth seeking assistance in the setup of the WiFi router.</span>  
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[[Category:Helpdesk Documentation]] [[Category:Public Search]] [[Category:Network]] [[Category:WiFi]] [[Category:Wireless]]

Latest revision as of 16:45, 3 April 2020

(Visit this page again easily -- http://go.middlebury.edu/homenetwork)

In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”.  

Here are some steps you can take that may address those stability issues, listed in priority of effectiveness:

 

  1. Close applications on your computer that may consume bandwidth in the background unless you’re actively using them. (Don’t close Zoom while on a Zoom call!)
    • Microsoft OneDrive
    • Google Drive File Stream
    • MS Teams
    • DropBox
       
  2. Turn off other computers that aren’t actively in use,
    • or at least disable their WiFi or wired connection temporarily.
       
  3. Ask family members to stay offline temporarily while you’re in an online meeting, conference, or class.
    • No Netflix, Prime Video, YouTube, gaming, or streaming music.
       
  4. Temporarily turn off devices that use the network, including:
    • TELEVISION DEVICES:  Apple TV, Roku, Chromecast, etc.
    • MOBILE PHONES
    • PERSONAL ASSISTANTS:  Siri, Alexa, Google Home, etc.
    • VIDEO CAMERAS:  Ring doorbell, Nest Hello, any video camera that uses the network and can upload video to cloud storage
    • GAMING SYSTEMS:  XBOX, Playstation, Nintendo Switch, etc.
    • SMART TELEVISIONS
    • MUSIC STREAMING:  Spotify, Amazon Music, YouTube, etc.
       
  5. Close other browser tabs that aren’t in use, like Facebook or other pages that may auto-refresh.
     
  6. Try an Ethernet cable rather than WiFi.
    • An Ethernet cable is often “faster” than WiFi, but it can also bypass a problematic WiFi configuration.
    • If the Ethernet cable works better than WiFi, it may be worth seeking assistance in the setup of the WiFi router.
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