Library & ITS Wiki
Difference between revisions of "Tips for Improving a Home Network"
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In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”. | In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”. | ||
| − | ==== Here are some steps you can take that may address those stability issues, listed in priority of effectiveness: ==== | + | ===== Here are some steps you can take that may address those stability issues, listed in priority of effectiveness: ===== |
*<span style="font-size:11pt; font-family:Arial; color:#000000; background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Close applications on your computer that may consume bandwidth in the background. (unless you’re using it! Don’t close Zoom while on a Zoom call.)</span> | *<span style="font-size:11pt; font-family:Arial; color:#000000; background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Close applications on your computer that may consume bandwidth in the background. (unless you’re using it! Don’t close Zoom while on a Zoom call.)</span> | ||
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| − | + | *<span style="font-size:11pt; font-family:Arial; color:#000000; background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Turn off other computers that aren’t actively in use,</span> | |
| − | + | **<span style="font-size:11pt; font-family:Arial; color:#000000; background-color:transparent; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">or at least disable their WiFi or wired connection temporarily.</span> | |
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Revision as of 14:23, 2 April 2020
In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”.
Here are some steps you can take that may address those stability issues, listed in priority of effectiveness:
- Close applications on your computer that may consume bandwidth in the background. (unless you’re using it! Don’t close Zoom while on a Zoom call.)
- Microsoft OneDrive
- Google Drive File Stream
- MS Teams
- DropBox
- Turn off other computers that aren’t actively in use,
- or at least disable their WiFi or wired connection temporarily.
- Ask family members to temporarily stay offline while you’re in an online meeting, conference, or class.
- No Netflix, Prime Video, YouTube, gaming, streaming music
- Temporarily turn off devices that use the network
- Television devices
- Apple TV, Roku, Chromecast, etc
- Mobile phones
- Personal assistants
- Siri, Alexa, Google Home, etc
- Video cameras
- Ring doorbell, Nest Hello, any video camera that uses the network and can upload video to cloud storage
- Gaming systems
- XBOX, Playstation, Nintendo Switch, etc
- Smart Televisions
- Music Streaming
- Spotify, Amazon Music, YouTube, etc
- Television devices
- Close other browser tabs that aren’t in use, like Facebook or other pages that may auto-refresh.
- Try an Ethernet cable rather than WiFi.
- An Ethernet cable is often “faster” than WiFi, but it can also bypass a problematic WiFi configuration.
- If the Ethernet cable works better than WiFi, it may be worth seeking assistance in the setup of the WiFi router.
