Tips for Improving a Home Network
<meta charset="utf-8"></meta> In most cases your home network works just fine for you and your family. When trying to participate in a video conference call or a class, however, you may run into bandwidth constraints. In those cases you may experience choppy audio or video. Zoom may notice and send you a message along the lines of “Your Internet Connection is Unstable”. Here are some steps you can take that may address those stability issues, listed in priority of effectiveness:
Close applications on your computer that may consume bandwidth in the background. (unless you’re using it! Don’t close Zoom while on a Zoom call.)
- Microsoft OneDrive
- Google Drive File Stream
- MS Teams
Turn off other computers that aren’t actively in use
- Or at least disable their WiFi or wired connection temporarily
Ask family members to temporarily stay offline while you’re in an online meeting, conference, or class.
- No Netflix, Prime Video, YouTube, gaming, streaming music
Temporarily turn off devices that use the network
- Apple TV, Roku, Chromecast, etc
- Mobile phones
- Siri, Alexa, Google Home, etc
- Ring doorbell, Nest Hello, any video camera that uses the network and can upload video to cloud storage
- XBOX, Playstation, Nintendo Switch, etc
- Smart Televisions
- Spotify, Amazon Music, YouTube, etc
- Television devices
- Close other browser tabs that aren’t in use, like Facebook or other pages that may auto-refresh.
Try an Ethernet cable rather than WiFi.
- An Ethernet cable is often “faster” than WiFi, but it can also bypass a problematic WiFi configuration.
- If the Ethernet cable works better than WiFi, it may be worth seeking assistance in the setup of the WiFi router.