Difference between revisions of "Troubleshooting Banner and BannerWeb"
|Line 1:||Line 1:|
Revision as of 16:30, 5 August 2008
Banner (INB) crashes while loading
Most likely culprit is toolbars. Remove all third-party toolbars (Google, Yahoo, etc.) from Internet Explorer and from Firefox, then try INB again.
A user who enters the wrong PIN in too many times is locked out of his account permanently until he comes to us to get his PIN reset.