Troubleshooting Banner and BannerWeb
Banner (INB) crashes while loading
Most likely culprit is toolbars. Remove all third-party toolbars (Google, Yahoo, etc.) from Internet Explorer and from Firefox, then try INB again.
Unable to use "Extract Data No Key" function
This bug only happens in Internet Explorer. *.middlebury.edu needs to be added to trusted sites.
A user who enters the wrong PIN in too many times is locked out of his account permanently until he comes to us to get his PIN reset.