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Difference between revisions of "Troubleshooting Printers and Printing Issues"

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==Leopard==
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== Troubleshooting, Servicing and Repairing Printers  ==
===Bombay===
 
===Direct IP===
 
  
==Tiger==
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Please use these articles when you've verified that there's a problem with the printer and the problem does not stem from a particular computer (e.g. printer is giving an error message or multiple computers cannot print to a certain printer):
===Bombay===
 
===Direct IP===
 
  
==XP and 2000==
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*[[Printer service and repair|'''Printer service and repair''']]'''  <=='''
===Bombay===
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*[[Procedure for Resolving Paper Jams|Procedure for Resolving Paper Jams]]
===Direct IP===
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*[[Printer_Installation_and_Usage#Printer_Supplies_-_Obtaining_and_Using|Obtaining and Replacing Toner and Paper]]
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*Special case: [[Microfilm and Microfiche Machines|Microfiche printers]]
  
==Vista==
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== Troubleshooting Computer-related Printing Issues  ==
===Bombay===
 
===Direct IP===
 
  
==Older OSs==
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Please use these pages when you've verified that the printer works, but a particular computer does not print.
===Bombay===
 
===Direct IP===
 
  
==Adding printer that have mailbox features==
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*See [[Windows Printing Issues]]
* These printers prompt for an ID number before you are able to print.
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* They may need to be added via direct IP (on Macs, not sure about PCs).
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== Troubleshooting printer network connectivity problems  ==
* They need up to date drivers
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See [[Troubleshooting printer network connectivity problems|Troubleshooting printer network connectivity problems]]
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== Misc Printing Notes  ==
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See [[Misc Printing Notes|Misc Printing Notes]]
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== Related Resources  ==
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Printer installation and usage -- the document at this link will guide you through installing a printer on a Mac or a PC, as well as using some of the printer's features.<br>We've implemented a new print release system utilizing print release stations. Please check the Print Release System article for details.
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[[Category:Helpdesk]]
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[[Category:Printing]]
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[[Category:Hardware]]
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[[Category:Printers]]
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[[Category:Helpdesk Documentation]]
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[[Category:Public Search]]

Latest revision as of 16:03, 28 August 2017

Troubleshooting, Servicing and Repairing Printers

Please use these articles when you've verified that there's a problem with the printer and the problem does not stem from a particular computer (e.g. printer is giving an error message or multiple computers cannot print to a certain printer):

Troubleshooting Computer-related Printing Issues

Please use these pages when you've verified that the printer works, but a particular computer does not print.

Troubleshooting printer network connectivity problems

See Troubleshooting printer network connectivity problems

Misc Printing Notes

See Misc Printing Notes

Related Resources

Printer installation and usage -- the document at this link will guide you through installing a printer on a Mac or a PC, as well as using some of the printer's features.
We've implemented a new print release system utilizing print release stations. Please check the Print Release System article for details.

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