Troubleshooting Printers and Printing Issues
Installing and Using Printers
Printer installation and usage -- the document at this link will guide you through installing a printer on a Mac or a PC, as well as using some of the printer's features.
Print Release System
Troubleshooting, Servicing and Repairing Printers
Please use these articles when you've verified that there's a problem with the printer and not a particular computer (e.g. printer giving an error message or multiple computers cannot print to a certain printer):
Please use these pages when you've verified that the printer works, but a particular computer does not print.