Troubleshooting Printers and Printing Issues
Troubleshooting, Servicing and Repairing Printers
Please use these articles when you've verified that there's a problem with the printer and the problem does not stem from a particular computer (e.g. printer is giving an error message or multiple computers cannot print to a certain printer):
- Printer service and repair <==
- Procedure for Resolving Paper Jams
- Replacing Toner
- Special case: Microfiche printers
Please use these pages when you've verified that the printer works, but a particular computer does not print.
Troubleshooting printer network connectivity problems
Misc Printing Notes
- Printer installation and usage -- the document at this link will guide you through installing a printer on a Mac or a PC, as well as using some of the printer's features.
- We've implemented a new print release system utilizing print release stations. Please check the Print Release System article for details.