Middlebury

Difference between revisions of "User:Zachary Schuetz/Draft Helpdesk Homepage"

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* [[Connect to Wireless]]
 
* [[Connect to Wireless]]
 
* [[Wireless Troubleshooting]]
 
* [[Wireless Troubleshooting]]
 +
<br>
 +
<br>
 
==The Basics==
 
==The Basics==
 
===Email and Calendars===
 
===Email and Calendars===
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* [[Outlook Calendar Best Practices]]
 
* [[Outlook Calendar Best Practices]]
 
* [[Shared Calendars and Room Resources]]
 
* [[Shared Calendars and Room Resources]]
 +
 
===Printing===
 
===Printing===
 
* [http://go.middlebury.edu/print Printing Policies] including costs, quotas, and guest printing
 
* [http://go.middlebury.edu/print Printing Policies] including costs, quotas, and guest printing
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* [http://go.middlebury.edu/usevirtual From any computer with our virtual lab]
 
* [http://go.middlebury.edu/usevirtual From any computer with our virtual lab]
 
* [http://go.middlebury.edu/softsupp For College-owned computers], using [[KACE]] or [[Casper]]
 
* [http://go.middlebury.edu/softsupp For College-owned computers], using [[KACE]] or [[Casper]]
 +
<br><br>
 
==Academic Systems==
 
==Academic Systems==
 
* [[CourseHub]]
 
* [[CourseHub]]
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* [[WordPress]]
 
* [[WordPress]]
 
* Etc.
 
* Etc.
 +
<br><br>
 
==Business and Administrative Systems==
 
==Business and Administrative Systems==
 
* Content, Banner, Hyperion, FAMIS...
 
* Content, Banner, Hyperion, FAMIS...
 
* Many of these should be accessed via [[Remote Desktop Services]]
 
* Many of these should be accessed via [[Remote Desktop Services]]
 +
<br><br>
 
==More Info==
 
==More Info==
 
* [http://go.middlebury.edu/topthings Top questions students ask about technology]
 
* [http://go.middlebury.edu/topthings Top questions students ask about technology]

Revision as of 17:51, 10 April 2017

Administrative notes:

  • Fix or remove System Status page.
  • Fix or remove Recently Updated Helpdesk Documentation widget.

Get Connected

Accounts

For other types of accounts you might have, see Administrative below.

Wireless



The Basics

Email and Calendars

Printing

File Storage

  • Use Middfiles for shared data for departments, classes, special projects, etc.
  • Use OneDrive or Google Drive for your individual Middlebury-related data.

Office Software

  • Google Apps
  • Office 365
  • We also provide and support Microsoft Office 2016. Some customers also choose to use products like Pages/Numbers/Keynote for Mac, or LibreOffice, though these are not fully supported by the Helpdesk.

Finding Software



Academic Systems



Business and Administrative Systems



More Info

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