Middlebury

Difference between revisions of "VPN Setup Instructions"

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<span style="color:red">'''UPDATE:'''</span> After April 17, 2019 VPN access must be requested; please request access by creating a [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=404 Helpdesk Ticket].
 
<span style="color:red">'''UPDATE:'''</span> After April 17, 2019 VPN access must be requested; please request access by creating a [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=404 Helpdesk Ticket].
  
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&nbsp;
  
== What is VPN? ==
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== What is VPN? ==
'''VPN''' stands for Virtual Private Network; see the [http://en.wikipedia.org/wiki/Virtual_private_network Wikipedia article on VPN] for more general info. Active faculty, staff and students can use VPN to access resources on the Middlebury network that are [[Resources_Requiring_VPN_For_Off_Campus_Access|normally unavailable from off campus]], such as Banner Admin or fast connections to Middfiles.  [[Off_Campus_Access#Off-campus_Access_via_EZproxy|(Access to library subscription e-resources is the '''major exception'''.  That requires EZproxy and is described here.)]]
 
  
We have a new VPN client called Pulse Secure (now owned by [https://www.pulsesecure.net/ Pulse Secure]) for Windows, OSX, Android, and iOS. The client installer files for Mac and Windows can be found on Middfiles in the folder path '''Software\Public\VPN\Pulse Secure\'''.
+
'''VPN''' stands for Virtual Private Network; see the [http://en.wikipedia.org/wiki/Virtual_private_network Wikipedia article on VPN] for more general info. Active faculty, staff and students can request permission to use VPN to access resources on the Middlebury network that are [[Resources_Requiring_VPN_For_Off_Campus_Access|normally unavailable from off campus]], such as Banner Admin or fast connections to Middfiles. [[Off_Campus_Access#Off-campus_Access_via_EZproxy|(Access to library subscription e-resources is the '''major exception'''. That requires EZproxy and is described here.)]]
[[File:PulseSecureLogo.jpg|none||Pulse Secure Logo]]
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 +
We have a new VPN client called Pulse Secure (now owned by [https://www.pulsesecure.net/ Pulse Secure]) for Windows, OSX, Android, and iOS. The client installer files for Mac and Windows can be found on Middfiles in the folder path '''Software\Public\VPN\Pulse Secure\'''. [[File:PulseSecureLogo.jpg|none|Pulse Secure Logo]]
  
 
== Windows Instructions ==
 
== Windows Instructions ==
If you '''already''' have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.<br>
+
 
# Verify your version of Windows.
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If you '''already''' have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.
#*'''Windows 7''' users should check to see if they have the 64-bit edition. If you are not sure see [http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit How to tell if your version of Windows is 32-bit or 64-bit], then proceed to step 2.
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#* '''Windows 10:''' Windows 10 works with the latest posted version of Pulse Secure. See [https://support.microsoft.com/en-us/help/13443/windows-which-operating-system How to tell if your version of Windows is 32-bit or 64-bit], then proceed to step 2.
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#Verify your version of Windows.  
# Windows 7 and Windows 10 users download the installer from '''\\middcloud.middlebury.edu\middfiles\Software\Public\VPN\Pulse Secure\'''<br> Use the file named: ps-pulse-win-*-64bitinstaller.msi (or -32bitinstaller.msi for 32-bit Windows.)
+
#*'''Windows 7''' users should check to see if they have the 64-bit edition. If you are not sure see [http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit How to tell if your version of Windows is 32-bit or 64-bit], then proceed to step 2.  
# Install the software. You don't need to select any special options during the install. The default checkbox at the end will launch Pulse Secure at the end of the installation process.
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#*'''Windows 10:''' Windows 10 works with the latest posted version of Pulse Secure. See [https://support.microsoft.com/en-us/help/13443/windows-which-operating-system How to tell if your version of Windows is 32-bit or 64-bit], then proceed to step 2.  
# Look for the white S-shaped icon in the system tray area, at lower-right. If it doesn't show, click on the white up-arrow to show all of your tray icons.
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#Windows 7 and Windows 10 users download the installer from '''\\middcloud.middlebury.edu\middfiles\Software\Public\VPN\Pulse Secure\'''<br/> Use the file named: ps-pulse-win-*-64bitinstaller.msi (or -32bitinstaller.msi for 32-bit Windows.)  
# Click on the '''Pulse Secure''' icon, then choose '''Open Pulse Secure'''.
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#Install the software. You don't need to select any special options during the install. The default checkbox at the end will launch Pulse Secure at the end of the installation process.  
# An empty '''Connections''' window appears. Click on the '''+''' button to add a new connection.  
+
#Look for the white S-shaped icon in the system tray area, at lower-right. If it doesn't show, click on the white up-arrow to show all of your tray icons.  
#* In the '''Name''' field, call it whatever you want. (Example: ''Middlebury College VPN'').
+
#Click on the '''Pulse Secure''' icon, then choose '''Open Pulse Secure'''.  
#* In the '''Server URL''' field, use: '''https://vpn.middlebury.edu'''.
+
#An empty '''Connections''' window appears. Click on the '''+''' button to add a new connection.  
# Click either the '''Connect''' button (which will add it to your saved connections then connect immediately), or the '''Add''' button (to save settings for later use without connecting now).
+
#*In the '''Name''' field, call it whatever you want. (Example: ''Middlebury College VPN'').  
# Once added, your new connection will appear in the list beneath "Connections". Click on the ['''Connect'''] button beside it to connect.
+
#*In the '''Server URL''' field, use: '''[https://vpn.middlebury.edu https://vpn.middlebury.edu]'''.  
# You will be prompted for your username and password. Effective 11/29/18, enter your full '''username@middlebury.edu''' address in the username field.  
+
#Click either the '''Connect''' button (which will add it to your saved connections then connect immediately), or the '''Add''' button (to save settings for later use without connecting now).  
#* VPN users at our Monterey campus need to use the username@middlebury.edu format as well.
+
#Once added, your new connection will appear in the list beneath "Connections". Click on the ['''Connect'''] button beside it to connect.  
#* There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.
+
#You will be prompted for your username and password. Effective 11/29/18, enter your full '''username@middlebury.edu''' address in the username field.  
# Once connected, the box will say as much and then vanish after a few moments. The Pulse Secure S icon in the tray will now include a green up arrow.
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#*VPN users at our Monterey campus need to use the username@middlebury.edu format as well.  
# To disconnect, click on the Pulse '''S''' icon in the system tray, trace to your VPN connection name, then click '''Disconnect'''.
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#*There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.  
 +
#Once connected, the box will say as much and then vanish after a few moments. The Pulse Secure S icon in the tray will now include a green up arrow.  
 +
#To disconnect, click on the Pulse '''S''' icon in the system tray, trace to your VPN connection name, then click '''Disconnect'''.  
  
 
'''Once you have a saved connection,''' in the future you can just click on the Pulse Secure icon in the tray, trace to your connection name in the pop-up menu, then click '''Connect'''.
 
'''Once you have a saved connection,''' in the future you can just click on the Pulse Secure icon in the tray, trace to your connection name in the pop-up menu, then click '''Connect'''.
  
 
== Mac Instructions ==
 
== Mac Instructions ==
If you '''already''' have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.<br>
 
  
# Download the installer from [https://middfiles.middlebury.edu/software/public/VPN/ Software/Public/VPN]; you want the file named: ps-pulse-mac-*-installer.dmg. Double-click to open it.
+
If you '''already''' have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.
#* Note: If you are on campus, Pulse Secure software may easily be installed using the [[JAMF_Pro_Self_Service_FAQ#How_do_I_use_Self_Service_to_install_software_on_my_Mac.3F|Self Service utility]].
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# When the disk image mounts and opens, '''right-click''' on the file PulseSecure.pkg then select Open.
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#Download the installer from [https://middfiles.middlebury.edu/software/public/VPN/ Software/Public/VPN]; you want the file named: ps-pulse-mac-*-installer.dmg. Double-click to open it.  
# Just step through the install. There is no need to select or change anything.
+
#*Note: If you are on campus, Pulse Secure software may easily be installed using the [[JAMF_Pro_Self_Service_FAQ#How_do_I_use_Self_Service_to_install_software_on_my_Mac.3F|Self Service utility]].  
# Once installed, you'll find the Pulse Secure client in the Applications folder (you may want to drag and drop it to the desktop or dock to create an alias for easier access). Launch this.
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#When the disk image mounts and opens, '''right-click''' on the file PulseSecure.pkg then select Open.  
# An empty Connections window appears. Click on the [+] button in the lower-left to add a new connection.
+
#Just step through the install. There is no need to select or change anything.  
## For the '''Name''', call it whatever you want. (Example: "Middlebury College VPN")
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#Once installed, you'll find the Pulse Secure client in the Applications folder (you may want to drag and drop it to the desktop or dock to create an alias for easier access). Launch this.  
## For the '''Server URL''', use: '''https://vpn.middlebury.edu'''
+
#An empty Connections window appears. Click on the [+] button in the lower-left to add a new connection.  
# Click either the [Connect] button (which will add it to your saved connections and connect immediately), or [Add] (to save it for later use without connecting now).
+
##For the '''Name''', call it whatever you want. (Example: "Middlebury College VPN")  
# Once added, your new connection will appear in the list beneath "Connections". Click on the [Connect] button next to it to connect.
+
##For the '''Server URL''', use: '''[https://vpn.middlebury.edu https://vpn.middlebury.edu]'''  
# You will be prompted for your username and password. Effective 11/29/18, enter your full '''username@middlebury.edu''' address in the username field.  
+
#Click either the [Connect] button (which will add it to your saved connections and connect immediately), or [Add] (to save it for later use without connecting now).  
#* VPN users at our Monterey campus need to use the username@middlebury.edu format as well.
+
#Once added, your new connection will appear in the list beneath "Connections". Click on the [Connect] button next to it to connect.  
#* There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.
+
#You will be prompted for your username and password. Effective 11/29/18, enter your full '''username@middlebury.edu''' address in the username field.  
# You should now see an S icon in your top menu bar -- an accompanying green arrow means you are connected.
+
#*VPN users at our Monterey campus need to use the username@middlebury.edu format as well.  
# Once connected, you can close the Pulse Secure window. The icon in the menu bar now controls the Pulse Secure client.
+
#*There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.  
# To disconnect, click the S icon in the menu bar, then the VPN connection name, then "Disconnect."
+
#You should now see an S icon in your top menu bar -- an accompanying green arrow means you are connected.  
 +
#Once connected, you can close the Pulse Secure window. The icon in the menu bar now controls the Pulse Secure client.  
 +
#To disconnect, click the S icon in the menu bar, then the VPN connection name, then "Disconnect."  
  
 
'''Once you have a saved connection,''' in the future you can just click on the Pulse Secure S icon in the top menu bar, trace to the connection name in the drop-down menu, then click Connect.
 
'''Once you have a saved connection,''' in the future you can just click on the Pulse Secure S icon in the top menu bar, trace to the connection name in the drop-down menu, then click Connect.
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== Android Instructions ==
 
== Android Instructions ==
  
# Install the app from https://play.google.com/store/apps/details?id=net.pulsesecure.pulsesecure or search for '''Pulse Secure''' on the Google Play Store.
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#Install the app from [https://play.google.com/store/apps/details?id=net.pulsesecure.pulsesecure https://play.google.com/store/apps/details?id=net.pulsesecure.pulsesecure] or search for '''Pulse Secure''' on the Google Play Store.  
# Launch the app. On the Welcome screen, fill in '''https://vpn.middlebury.edu''' for the URL, then touch the '''Submit''' button.
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#Launch the app. On the Welcome screen, fill in '''[https://vpn.middlebury.edu https://vpn.middlebury.edu]''' for the URL, then touch the '''Submit''' button.  
# The '''Add a Connection''' dialog box will appear.
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#The '''Add a Connection''' dialog box will appear.  
#* For '''Connection Name''': You may change this to whatever you want (e.g., "Middlebury College VPN").
+
#*For '''Connection Name''': You may change this to whatever you want (e.g., "Middlebury College VPN").  
#* The '''URL''' should be provided already ('''https://vpn.middlebury.edu''').
+
#*The '''URL''' should be provided already ('''[https://vpn.middlebury.edu https://vpn.middlebury.edu]''').  
#* For '''Username''', enter your full '''username@middlebury.edu''' address.
+
#*For '''Username''', enter your full '''username@middlebury.edu''' address.
#: VPN users at our Monterey campus also need to use the username@middlebury.edu format.
+
#:VPN users at our Monterey campus also need to use the username@middlebury.edu format.
#* For '''Authentication''': Keep the default setting of '''Password'''.
+
#*For '''Authentication''': Keep the default setting of '''Password'''.  
#* '''Realm''' and '''Role''' can be left blank.
+
#*'''Realm''' and '''Role''' can be left blank.  
# Touch the '''Add''' button to save your settings.
+
#Touch the '''Add''' button to save your settings.  
# Touch the '''Connect''' button to start a VPN session.
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#Touch the '''Connect''' button to start a VPN session.  
# The '''Login''' screen appears with your username already filled in. Provide your network password, then touch the '''Sign In''' button.
+
#The '''Login''' screen appears with your username already filled in. Provide your network password, then touch the '''Sign In''' button.  
# You will get a '''Connection request''' notification saying ''Pulse Secure wants to set up a VPN connection that allows it to monitor network traffic. Only accept if you trust the source.'', etc. Touch '''OK''' to continue.
+
#You will get a '''Connection request''' notification saying ''Pulse Secure wants to set up a VPN connection that allows it to monitor network traffic. Only accept if you trust the source.'', etc. Touch '''OK''' to continue.  
# Once it has finished connecting, you should see a key icon in your notification area (either the top or bottom of your screen, depending on the model).  
+
#Once it has finished connecting, you should see a key icon in your notification area (either the top or bottom of your screen, depending on the model).  
# To end the session, touch the '''Disconnect''' button. You will be returned to the Pulse Secure Home screen.
+
#To end the session, touch the '''Disconnect''' button. You will be returned to the Pulse Secure Home screen.  
<br>
 
'''Once you have a saved connection,''' you can simply launch the '''Pulse Secure''' app, then touch the '''Connect''' button to start your VPN session.
 
  
== iOS Devices (iPhone, iPad, etc.) ==
+
<br/> '''Once you have a saved connection,''' you can simply launch the '''Pulse Secure''' app, then touch the '''Connect''' button to start your VPN session.
# Launch '''App Store''' on your iOS device. Locate and install the app '''Pulse Secure'''.
+
 
# Launch the app. On the Welcome screen, fill in '''https://vpn.middlebury.edu''' for the URL, then touch the '''Submit''' button.
+
== iOS Devices (iPhone, iPad, etc.) ==
# The '''Add a Connection''' dialog box will appear.
+
 
#* For '''Connection Name''': Call it whatever you want (e.g., "Middlebury College VPN").
+
#Launch '''App Store''' on your iOS device. Locate and install the app '''Pulse Secure'''.  
#* The '''URL''' should be provided already ('''https://vpn.middlebury.edu''').
+
#Launch the app. On the Welcome screen, fill in '''[https://vpn.middlebury.edu https://vpn.middlebury.edu]''' for the URL, then touch the '''Submit''' button.  
#* For '''Username''', enter your full '''username@middlebury.edu''' address.
+
#The '''Add a Connection''' dialog box will appear.  
#: VPN users at our Monterey campus also need to use the username@middlebury.edu format.
+
#*For '''Connection Name''': Call it whatever you want (e.g., "Middlebury College VPN").  
#* For '''Authentication''': Keep the default setting of '''Password'''.
+
#*The '''URL''' should be provided already ('''[https://vpn.middlebury.edu https://vpn.middlebury.edu]''').  
#* '''Realm''' and '''Role''' can be left blank.
+
#*For '''Username''', enter your full '''username@middlebury.edu''' address.
# Touch the '''Save''' button.
+
#:VPN users at our Monterey campus also need to use the username@middlebury.edu format.
# Touch '''Allow''' when you receive the notice that "''Pulse Secure Would Like to Add VPN Configurations''". You may be asked to enter your device's passcode.
+
#*For '''Authentication''': Keep the default setting of '''Password'''.  
# Touch the '''Connect''' button to start a VPN session.
+
#*'''Realm''' and '''Role''' can be left blank.  
# The '''Login''' screen appears with your username already filled in. Provide your network password, then touch the '''Sign In''' button.
+
#Touch the '''Save''' button.  
# You will see messages about Authenticating, then Connecting to VPN. Your device will show VPN along the top, indicating a successful connection.
+
#Touch '''Allow''' when you receive the notice that "''Pulse Secure Would Like to Add VPN Configurations''". You may be asked to enter your device's passcode.  
# To end the session, touch the '''Disconnect''' button. You will see the message "Stopping the VPN" then be taken back to the Pulse Secure Home screen.
+
#Touch the '''Connect''' button to start a VPN session.  
<br>
+
#The '''Login''' screen appears with your username already filled in. Provide your network password, then touch the '''Sign In''' button.  
'''Once you have a saved connection,''' you can simply launch the Pulse Secure app, then tap '''Connect''' to start your VPN session.
+
#You will see messages about Authenticating, then Connecting to VPN. Your device will show VPN along the top, indicating a successful connection.  
 +
#To end the session, touch the '''Disconnect''' button. You will see the message "Stopping the VPN" then be taken back to the Pulse Secure Home screen.  
 +
 
 +
<br/> '''Once you have a saved connection,''' you can simply launch the Pulse Secure app, then tap '''Connect''' to start your VPN session.
  
 
== See Related ==
 
== See Related ==
  
=====[[Troubleshooting_VPN|Troubleshooting VPN]]=====
+
===== [[Troubleshooting_VPN|Troubleshooting VPN]] =====
=====[[Off-campus Access|Off-campus Access to Resources and Services]]=====
+
 
 +
===== [[Off-campus_Access|Off-campus Access to Resources and Services]] =====
  
[[Category:VPN]]
+
[[Category:VPN]] [[Category:Helpdesk Documentation]] [[Category:Remote Access]] [[Category:Off-Campus Access]] [[Category:Public Search]]
[[Category:Helpdesk Documentation]]
 
[[Category:Remote Access]]
 
[[Category:Off-Campus Access]]
 
[[Category:Public Search]]
 

Revision as of 15:55, 5 July 2019

UPDATE: After April 17, 2019 VPN access must be requested; please request access by creating a Helpdesk Ticket.

 

What is VPN?

VPN stands for Virtual Private Network; see the Wikipedia article on VPN for more general info. Active faculty, staff and students can request permission to use VPN to access resources on the Middlebury network that are normally unavailable from off campus, such as Banner Admin or fast connections to Middfiles. (Access to library subscription e-resources is the major exception. That requires EZproxy and is described here.)

We have a new VPN client called Pulse Secure (now owned by Pulse Secure) for Windows, OSX, Android, and iOS. The client installer files for Mac and Windows can be found on Middfiles in the folder path Software\Public\VPN\Pulse Secure\.

Pulse Secure Logo

Windows Instructions

If you already have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.

  1. Verify your version of Windows.
  2. Windows 7 and Windows 10 users download the installer from \\middcloud.middlebury.edu\middfiles\Software\Public\VPN\Pulse Secure\
    Use the file named: ps-pulse-win-*-64bitinstaller.msi (or -32bitinstaller.msi for 32-bit Windows.)
  3. Install the software. You don't need to select any special options during the install. The default checkbox at the end will launch Pulse Secure at the end of the installation process.
  4. Look for the white S-shaped icon in the system tray area, at lower-right. If it doesn't show, click on the white up-arrow to show all of your tray icons.
  5. Click on the Pulse Secure icon, then choose Open Pulse Secure.
  6. An empty Connections window appears. Click on the + button to add a new connection.
    • In the Name field, call it whatever you want. (Example: Middlebury College VPN).
    • In the Server URL field, use: https://vpn.middlebury.edu.
  7. Click either the Connect button (which will add it to your saved connections then connect immediately), or the Add button (to save settings for later use without connecting now).
  8. Once added, your new connection will appear in the list beneath "Connections". Click on the [Connect] button beside it to connect.
  9. You will be prompted for your username and password. Effective 11/29/18, enter your full username@middlebury.edu address in the username field.
    • VPN users at our Monterey campus need to use the username@middlebury.edu format as well.
    • There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.
  10. Once connected, the box will say as much and then vanish after a few moments. The Pulse Secure S icon in the tray will now include a green up arrow.
  11. To disconnect, click on the Pulse S icon in the system tray, trace to your VPN connection name, then click Disconnect.

Once you have a saved connection, in the future you can just click on the Pulse Secure icon in the tray, trace to your connection name in the pop-up menu, then click Connect.

Mac Instructions

If you already have Pulse Secure software installed on your computer, skip to step 4 to setup and save a connection.

  1. Download the installer from Software/Public/VPN; you want the file named: ps-pulse-mac-*-installer.dmg. Double-click to open it.
    • Note: If you are on campus, Pulse Secure software may easily be installed using the Self Service utility.
  2. When the disk image mounts and opens, right-click on the file PulseSecure.pkg then select Open.
  3. Just step through the install. There is no need to select or change anything.
  4. Once installed, you'll find the Pulse Secure client in the Applications folder (you may want to drag and drop it to the desktop or dock to create an alias for easier access). Launch this.
  5. An empty Connections window appears. Click on the [+] button in the lower-left to add a new connection.
    1. For the Name, call it whatever you want. (Example: "Middlebury College VPN")
    2. For the Server URL, use: https://vpn.middlebury.edu
  6. Click either the [Connect] button (which will add it to your saved connections and connect immediately), or [Add] (to save it for later use without connecting now).
  7. Once added, your new connection will appear in the list beneath "Connections". Click on the [Connect] button next to it to connect.
  8. You will be prompted for your username and password. Effective 11/29/18, enter your full username@middlebury.edu address in the username field.
    • VPN users at our Monterey campus need to use the username@middlebury.edu format as well.
    • There is an optional checkbox to Save settings. For security reasons, we recommend NOT saving your password.
  9. You should now see an S icon in your top menu bar -- an accompanying green arrow means you are connected.
  10. Once connected, you can close the Pulse Secure window. The icon in the menu bar now controls the Pulse Secure client.
  11. To disconnect, click the S icon in the menu bar, then the VPN connection name, then "Disconnect."

Once you have a saved connection, in the future you can just click on the Pulse Secure S icon in the top menu bar, trace to the connection name in the drop-down menu, then click Connect.

Android Instructions

  1. Install the app from https://play.google.com/store/apps/details?id=net.pulsesecure.pulsesecure or search for Pulse Secure on the Google Play Store.
  2. Launch the app. On the Welcome screen, fill in https://vpn.middlebury.edu for the URL, then touch the Submit button.
  3. The Add a Connection dialog box will appear.
    • For Connection Name: You may change this to whatever you want (e.g., "Middlebury College VPN").
    • The URL should be provided already (https://vpn.middlebury.edu).
    • For Username, enter your full username@middlebury.edu address.
    VPN users at our Monterey campus also need to use the username@middlebury.edu format.
    • For Authentication: Keep the default setting of Password.
    • Realm and Role can be left blank.
  4. Touch the Add button to save your settings.
  5. Touch the Connect button to start a VPN session.
  6. The Login screen appears with your username already filled in. Provide your network password, then touch the Sign In button.
  7. You will get a Connection request notification saying Pulse Secure wants to set up a VPN connection that allows it to monitor network traffic. Only accept if you trust the source., etc. Touch OK to continue.
  8. Once it has finished connecting, you should see a key icon in your notification area (either the top or bottom of your screen, depending on the model).
  9. To end the session, touch the Disconnect button. You will be returned to the Pulse Secure Home screen.


Once you have a saved connection, you can simply launch the Pulse Secure app, then touch the Connect button to start your VPN session.

iOS Devices (iPhone, iPad, etc.)

  1. Launch App Store on your iOS device. Locate and install the app Pulse Secure.
  2. Launch the app. On the Welcome screen, fill in https://vpn.middlebury.edu for the URL, then touch the Submit button.
  3. The Add a Connection dialog box will appear.
    • For Connection Name: Call it whatever you want (e.g., "Middlebury College VPN").
    • The URL should be provided already (https://vpn.middlebury.edu).
    • For Username, enter your full username@middlebury.edu address.
    VPN users at our Monterey campus also need to use the username@middlebury.edu format.
    • For Authentication: Keep the default setting of Password.
    • Realm and Role can be left blank.
  4. Touch the Save button.
  5. Touch Allow when you receive the notice that "Pulse Secure Would Like to Add VPN Configurations". You may be asked to enter your device's passcode.
  6. Touch the Connect button to start a VPN session.
  7. The Login screen appears with your username already filled in. Provide your network password, then touch the Sign In button.
  8. You will see messages about Authenticating, then Connecting to VPN. Your device will show VPN along the top, indicating a successful connection.
  9. To end the session, touch the Disconnect button. You will see the message "Stopping the VPN" then be taken back to the Pulse Secure Home screen.


Once you have a saved connection, you can simply launch the Pulse Secure app, then tap Connect to start your VPN session.

See Related

Troubleshooting VPN
Off-campus Access to Resources and Services
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