Middlebury

Difference between revisions of "Webmail Help"

(Learn About Webmail Light)
(Removed "what's new" details since this is now "old news")
Line 2: Line 2:
 
<br>
 
<br>
 
You can access your e-mail using '''WebMail''', also called "'''Outlook Web App (OWA)'''", from any networked computer, using any standard web browser.
 
You can access your e-mail using '''WebMail''', also called "'''Outlook Web App (OWA)'''", from any networked computer, using any standard web browser.
<br>
 
=== What's New & Different? ===
 
<br>
 
Outlook Web App now has a more minimalist look featuring extra space, designed with "touch" devices in mind.  The most noticeable differences are the '''shift of many buttons/links to the upper right corner''' and the fact that '''Public Folders are no longer accessible''' when using the Web App. Many settings can be adjusted using the '''Settings''' (gear) icon located in the top right corner beside the '''?''' icon.
 
 
Here's how you can quickly get up to speed on the changes:
 
 
* Watch a brief lynda.com movie (under 9 minutes!) to get familiar with Webmail's new look:  <br>[http://www.lynda.com/Office-tutorials/Exploring-OWA-interface/149121/160595-4.html?org=middlebury.edu Exploring the OWA Interface]
 
* Prefer to read a brief summary of the highlights?  Review Microsoft's: [https://support.office.com/en-us/article/Whats-new-in-Outlook-Web-App-ff4e0a24-9ede-4d07-a4ec-c29a24c58420?ui=en-US&rs=en-US&ad=US What's new in Outlook Web App]
 
<br>
 
=== Frequently-Asked Questions ===
 
<br>
 
Refer our [[Webmail FAQs]] to see what others have been asking!
 
 
<br>
 
 
=== Known Issues ===
 
<br>
 
* Changing the setting to request the "light" version of Webmail does '''not''' work with many browser/platform combinations.
 
* Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."
 
* The "Recover Deleted Items" function does not work.
 
 
<br>
 
<br>
 
== Learn How To Use Webmail ==
 
== Learn How To Use Webmail ==
Line 40: Line 19:
  
 
* [https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479306 Outlook Web App Light]
 
* [https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479306 Outlook Web App Light]
 +
 +
=== Known Issues ===
 +
<br>
 +
* Changing the setting to request the "light" version of Webmail does '''not''' work with many browser/platform combinations.
 +
* Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."
 +
* The "Recover Deleted Items" function does not work.
 +
<br>
 +
 +
=== Frequently-Asked Questions ===
 +
<br>
 +
Refer our [[Webmail FAQs]] to see what others have been asking!
  
 
[[Category:Helpdesk Documentation]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Public Search]]
 
[[Category:Public Search]]
 
[[Category:Webmail]]
 
[[Category:Webmail]]

Revision as of 11:14, 13 May 2016

Webmail Using Exchange 2013


You can access your e-mail using WebMail, also called "Outlook Web App (OWA)", from any networked computer, using any standard web browser.

Learn How To Use Webmail


Learn About Webmail Light


The light version of Webmail has fewer features. Creating and maintaining e-mail rules, for example, is not supported.

Known Issues


  • Changing the setting to request the "light" version of Webmail does not work with many browser/platform combinations.
  • Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."
  • The "Recover Deleted Items" function does not work.


Frequently-Asked Questions


Refer our Webmail FAQs to see what others have been asking!