Middlebury

Difference between revisions of "Webmail Help"

(Frequently-Asked Questions)
(Updated LinkedIn Learning course link)
 
(48 intermediate revisions by 3 users not shown)
Line 1: Line 1:
== Webmail Using Exchange 2013 ==
 
You can access your e-mail using '''WebMail''', also called "'''Outlook Web Access (OWA)'''", from any networked computer, using any standard web browser.
 
  
=== What's New & Different? ===
+
You can access your e-mail using '''WebMail''', also called "'''Outlook Web App (OWA)'''", from any networked computer, using any standard web browser.
  
Outlook Web App now has a more minimalist look featuring extra space, designed with "touch" devices in mind.  The most noticeable differences are the '''shift of many buttons/links to the upper right corner''' and the fact that '''Public Folders are no longer accessible''' when using the Web App.
+
<br/> &nbsp;
  
Here's how you can quickly get up to speed on the changes:
+
== How to Log On to Webmail (OWA) ==
  
* Watch a brief lynda.com movie (under 9 minutes!) to get familiar with Webmail's new look:  <br>[http://www.lynda.com/Office-tutorials/Exploring-OWA-interface/149121/160595-4.html?org=middlebury.edu Exploring the OWA Interface]
+
There are a number of ways to access the Webmail login page:
* Prefer to read about the highlights?  Review Microsoft's details: [https://support.office.com/en-us/article/Whats-new-in-Outlook-Web-App-ff4e0a24-9ede-4d07-a4ec-c29a24c58420?ui=en-US&rs=en-US&ad=US What's new in Outlook Web App]
 
  
=== Frequently-Asked Questions ===
+
*From the Middlebury home page, click '''Quick Links''' at the bottom, then click '''Webmail'''.
 +
*Use '''[http://go.middlebury.edu/mail http://go/mail/]''' in your web browser's address field.
 +
*Log on with your full email address (your-username@middlebury.edu) and password to log into Webmail.<br/> &nbsp;
  
Refer our [[Webmail FAQs]] to see what others have been asking!
+
&nbsp;
  
=== Learn How To Use Webmail ===
+
== How To Use Webmail ==
  
*Explore this course offered through our lynda.com subscription (you will need to log on with your Middlebury username and password): [http://www.lynda.com/Office-tutorials/Outlook-Web-App-OWA-2013-Essential-Training/149121-2.html?org=middlebury.edu%20 Outlook Web App (OWA) 2013 Essential Training]
+
*Refer to Microsoft's documentation for full details about all aspects of Webmail use:  
 +
**[https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062c7be-f8e3-486e-8b14-5c1f793ceefd Getting Started in Outlook Web App]
 +
**[https://support.office.com/en-us/article/Mail-Overview-ed7b1cb9-ef40-4fbd-a302-278cc7f4dcf5 Mail Overview]
 +
**[https://support.office.com/en-us/article/Calendar-Overview-5219c457-d1fe-4c2f-9032-1a816b88e936 Calendar Overview]
 +
**[https://support.office.com/en-us/article/People-Overview-5fe173cf-e620-4f62-9bf6-da5041f651bf People (formerly known as Contacts) Overview]
 +
**[https://support.office.com/en-us/article/Tasks-Overview-89f8064f-2516-4036-845c-a6953e166fe0 Tasks Overview]  
  
*Refer to Microsoft's documentation for full details about all aspects of Webmail use:
+
*Explore this course offered through our LinkedIn Learning subscription (you will need to log on with your Middlebury username and password): [https://www.linkedin.com/checkpoint/enterprise/login/2213609?pathWildcard=2213609&application=learning&redirect=https://www.linkedin.com/learning/outlook-on-the-web-essential-training?u=2213609 Outlook on the Web Essential Training] (2 hr 34 m)  
** [https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062c7be-f8e3-486e-8b14-5c1f793ceefd Getting Started in Outlook Web App]
 
** [https://support.office.com/en-us/article/Mail-Overview-ed7b1cb9-ef40-4fbd-a302-278cc7f4dcf5 Mail Overview]
 
** [https://support.office.com/en-us/article/Calendar-Overview-5219c457-d1fe-4c2f-9032-1a816b88e936 Calendar Overview]
 
** [https://support.office.com/en-us/article/People-Overview-5fe173cf-e620-4f62-9bf6-da5041f651bf People (formerly known as Contacts) Overview]
 
** [https://support.office.com/en-us/article/Tasks-Overview-89f8064f-2516-4036-845c-a6953e166fe0 Tasks Overview]
 
  
[[Category:Helpdesk Documentation]]
+
<br/> &nbsp;
[[Category:Public Search]]
+
 
[[Category:Webmail]]
+
== Learn About Webmail Light ==
 +
 
 +
<br/> The light version of Webmail has fewer features. Creating and maintaining e-mail rules, for example, is not supported.
 +
 
 +
*[https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479307 What's different between the light and standard versions of Outlook Web App?]
 +
*[https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479306 Outlook Web App Light -- full details & troubleshooting]
 +
 
 +
&nbsp;
 +
 
 +
== Known Issues ==
 +
 
 +
&nbsp;
 +
 
 +
*Changing the setting to request the "light" version of Webmail does '''not''' work with many browser/platform combinations.
 +
*Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."
 +
 
 +
&nbsp;
 +
 
 +
== Frequently-Asked Questions ==
 +
 
 +
<br/> Refer our [[Webmail_FAQs|Webmail FAQs]] to see what others have been asking!
 +
 
 +
[[Category:Helpdesk Documentation]] [[Category:Public Search]] [[Category:Webmail]]

Latest revision as of 11:25, 28 July 2020

You can access your e-mail using WebMail, also called "Outlook Web App (OWA)", from any networked computer, using any standard web browser.


 

How to Log On to Webmail (OWA)

There are a number of ways to access the Webmail login page:

  • From the Middlebury home page, click Quick Links at the bottom, then click Webmail.
  • Use http://go/mail/ in your web browser's address field.
  • Log on with your full email address (your-username@middlebury.edu) and password to log into Webmail.
     

 

How To Use Webmail

  • Explore this course offered through our LinkedIn Learning subscription (you will need to log on with your Middlebury username and password): Outlook on the Web Essential Training (2 hr 34 m)


 

Learn About Webmail Light


The light version of Webmail has fewer features. Creating and maintaining e-mail rules, for example, is not supported.

 

Known Issues

 

  • Changing the setting to request the "light" version of Webmail does not work with many browser/platform combinations.
  • Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."

 

Frequently-Asked Questions


Refer our Webmail FAQs to see what others have been asking!

Powered by MediaWiki