Middlebury

Difference between revisions of "Webmail Help"

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== Webmail Using Exchange 2013 ==
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You can access your e-mail using '''WebMail''', also called "'''Outlook Web App (OWA)'''", from any networked computer, using any standard web browser.
 
You can access your e-mail using '''WebMail''', also called "'''Outlook Web App (OWA)'''", from any networked computer, using any standard web browser.
  
=== What's New & Different? ===
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<br/> &nbsp;
Outlook Web App now has a more minimalist look featuring extra space, designed with "touch" devices in mind.  The most noticeable differences are the '''shift of many buttons/links to the upper right corner''' and the fact that '''Public Folders are no longer accessible''' when using the Web App. Many settings can be adjusted using the '''Settings''' (gear) icon located in the top right corner beside the '''?''' icon.
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== How to Log On to Webmail (OWA) ==
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There are a number of ways to access the Webmail login page:
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*From the Middlebury home page, click '''Quick Links''' at the bottom, then click '''Webmail'''.  
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*Use '''[http://go.middlebury.edu/mail http://go/mail/]''' in your web browser's address field.
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*Log on with your full email address (your-username@middlebury.edu) and password to log into Webmail.<br/> &nbsp;
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&nbsp;
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== How To Use Webmail ==
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*Refer to Microsoft's documentation for full details about all aspects of Webmail use:
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**[https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062c7be-f8e3-486e-8b14-5c1f793ceefd Getting Started in Outlook Web App]
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**[https://support.office.com/en-us/article/Mail-Overview-ed7b1cb9-ef40-4fbd-a302-278cc7f4dcf5 Mail Overview]
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**[https://support.office.com/en-us/article/Calendar-Overview-5219c457-d1fe-4c2f-9032-1a816b88e936 Calendar Overview]
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**[https://support.office.com/en-us/article/People-Overview-5fe173cf-e620-4f62-9bf6-da5041f651bf People (formerly known as Contacts) Overview]
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**[https://support.office.com/en-us/article/Tasks-Overview-89f8064f-2516-4036-845c-a6953e166fe0 Tasks Overview] 
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*Explore this course offered through our LinkedIn Learning subscription (you will need to log on with your Middlebury username and password): [https://www.linkedin.com/checkpoint/enterprise/login/2213609?pathWildcard=2213609&application=learning&redirect=https://www.linkedin.com/learning/outlook-on-the-web-essential-training?u=2213609 Outlook on the Web Essential Training] (2 hr 34 m)
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<br/> &nbsp;
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== Learn About Webmail Light ==
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<br/> The light version of Webmail has fewer features. Creating and maintaining e-mail rules, for example, is not supported.
  
Here's how you can quickly get up to speed on the changes:
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*[https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479307 What's different between the light and standard versions of Outlook Web App?]
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*[https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479306 Outlook Web App Light -- full details & troubleshooting]
  
* Watch a brief lynda.com movie (under 9 minutes!) to get familiar with Webmail's new look:  <br>[http://www.lynda.com/Office-tutorials/Exploring-OWA-interface/149121/160595-4.html?org=middlebury.edu Exploring the OWA Interface]
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&nbsp;
* Prefer to read a brief summary of the highlights?  Review Microsoft's: [https://support.office.com/en-us/article/Whats-new-in-Outlook-Web-App-ff4e0a24-9ede-4d07-a4ec-c29a24c58420?ui=en-US&rs=en-US&ad=US What's new in Outlook Web App]
 
  
<br>
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== Known Issues ==
  
=== Frequently-Asked Questions ===
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&nbsp;
Refer our [[Webmail FAQs]] to see what others have been asking!
 
  
<br>
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*Changing the setting to request the "light" version of Webmail does '''not''' work with many browser/platform combinations.
=== Learn How To Use Webmail ===
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*Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."
  
*Explore this course offered through our lynda.com subscription (you will need to log on with your Middlebury username and password):  [http://www.lynda.com/Office-tutorials/Outlook-Web-App-OWA-2013-Essential-Training/149121-2.html?org=middlebury.edu%20 Outlook Web App (OWA) 2013 Essential Training]
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&nbsp;
  
*Refer to Microsoft's documentation for full details about all aspects of Webmail use:
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== Frequently-Asked Questions ==
** [https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062c7be-f8e3-486e-8b14-5c1f793ceefd Getting Started in Outlook Web App]
 
** [https://support.office.com/en-us/article/Mail-Overview-ed7b1cb9-ef40-4fbd-a302-278cc7f4dcf5 Mail Overview]
 
** [https://support.office.com/en-us/article/Calendar-Overview-5219c457-d1fe-4c2f-9032-1a816b88e936 Calendar Overview]
 
** [https://support.office.com/en-us/article/People-Overview-5fe173cf-e620-4f62-9bf6-da5041f651bf People (formerly known as Contacts) Overview]
 
** [https://support.office.com/en-us/article/Tasks-Overview-89f8064f-2516-4036-845c-a6953e166fe0 Tasks Overview]
 
  
** [https://support.office.microsoft.com/en-us/article/Outlook-Web-App-Light-2aec8c2d-da48-4707-ba37-c800e1c284cd?CorrelationId=98eaf56b-baad-4699-b964-e94b402614eb&ui=en-US&rs=en-US&ad=US#__toc380479306 '''Outlook Web App Light''']
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<br/> Refer our [[Webmail_FAQs|Webmail FAQs]] to see what others have been asking!
  
[[Category:Helpdesk Documentation]]
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[[Category:Helpdesk Documentation]] [[Category:Public Search]] [[Category:Webmail]]
[[Category:Public Search]]
 
[[Category:Webmail]]
 

Latest revision as of 11:25, 28 July 2020

You can access your e-mail using WebMail, also called "Outlook Web App (OWA)", from any networked computer, using any standard web browser.


 

How to Log On to Webmail (OWA)

There are a number of ways to access the Webmail login page:

  • From the Middlebury home page, click Quick Links at the bottom, then click Webmail.
  • Use http://go/mail/ in your web browser's address field.
  • Log on with your full email address (your-username@middlebury.edu) and password to log into Webmail.
     

 

How To Use Webmail

  • Explore this course offered through our LinkedIn Learning subscription (you will need to log on with your Middlebury username and password): Outlook on the Web Essential Training (2 hr 34 m)


 

Learn About Webmail Light


The light version of Webmail has fewer features. Creating and maintaining e-mail rules, for example, is not supported.

 

Known Issues

 

  • Changing the setting to request the "light" version of Webmail does not work with many browser/platform combinations.
  • Use of Chrome to manage group membership results in the error, "web page isn't loading correctly."

 

Frequently-Asked Questions


Refer our Webmail FAQs to see what others have been asking!

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