Student Focus Group 12/4/2008
From MIIS Wiki
- What do students want the website to look like?
- Current website is acting as a "brochure"
- How can we make it more useful?
What do you like about the MIIS website?
- Looks professional, colorful, clear images, easy to navigate
- Like new Flash opening page = very modern & appealing
- Lots of sites use too much Flash, the MIIS website has a good balance
- Image & branding at the top of the page
What do you use the website for?
- Use faculty-related items such as timesheets, checking program highlights, events (also use FirstClass for events)
- While applying, admissions and financial aid sections before applying, professor bios, course descriptions, schedules
- Library stuff, looking up a professor's email, BannerWeb
Website items that influenced application decision
- MPA description
- Site gave enough information to then call professors and ask additional questions
What don't you like?
- BannerWeb link at the bottom
- Search engine -- always search through Google because it is more efficient
- 5 sitemaps ("There are other websites?")
- Student services, library, etc. all have blogs
- "Who reads them?" "I've never read them"
- Maybe one giant RSS feed on the main page that can be divided into separate categories and used how each reader sees fit
Items to consider in redesign
- More focus on where alumni end up, PERSONAL STORIES presented in a creative way
- Career Development section
- Other universities like Columbia and Johns Hopkins have much better career development programs
- Outside rankings, articles, press backing up the reputability of the Institute
- Two types of students: those who focus on the rankings and those who focus on program content
- Make sure look & feel of website is consistent department to department
- Common event calendar that does not reside in FirstClass
- More complete and interactive -- showcase iTunes U presence, etc.
- Need to create a centralized system rather than sending people to Moodle for certain items, First Class for others, etc.
- Student portal, alumni portal. maybe make it so students HAVE to visit the portal and will then be exposed to other cool things (like blogs)
- Library website -- JSTOR is separate from other research databases, navigation is confusing
- Disconnect: after one year, student email is gone
- Lots of schools have different portions of the site for prospective students vs. current students
- Student portal would be nice, place that combines papercut account link/Moodle/library
- Cater to prospective students
- Each school could have a different face
- Like consistent navigation, use of breadcrumbs to indicate where you are within a site
Websites we like