Meeting 1/20/2009
From MIIS Wiki
Revised List of Requirements
Internal Audiences
- Login protected customizable personal page that customizes the user experience based on MIIS affiliation
- Jobs database (students)
- Banner access to academic records, scheduling (students, faculty)
- Banner access to budgets (staff)
- Alumni portal (alumni)
- Banner access to HR (all)
- Customizable subscriptions to specific information (e.g., events) via RSS (all)
External Audiences
- Offer main page + main admissions page in several languages
- Tell the story: pragmatic idealism
- Sharpen brand focus: "Be the Solution"
Both
- Interactive elements
- Stronger ties to Moodle/other web presences
- Integrate content from FirstClass
- Robust calendar interface
- Simple, consistent navigation -- no duplicate links
- Breadcrumbs
- Support delivery to mobile devices
- Portal to Facebook, iTunes U, Yelp, Flickr, etc.
Focus Group Notes
Recruitment, Admissions, Financial Aid, Records
Present: Tate Miller, Jill Stoffers, Jenny Manseau, Pam Ventura, Regina Lomboy, Sherre Kruft, Devin Luedekke, Amy McGill
- Current website likes:
- Graphics/visual appeal
- Links to Banner and Directory
- Interact and Explore sections
- Reduction of wordiness
- Cleaner
(summary: summer work on the web site moved us in a positive direction)
- Dislikes:
- Not user friendly
- Hard to navigate
- Needs better map of information
- Too many search results
- Need larger font
- Need portal site (personalized)
(summary: need to emphasize IA, interactivity/customization)
- Impact on recruiting
- Prospective student feedback is fairly positive.
- 40% of our applicants never inquire – they are getting their info (presumably) from the web and/or word of mouth
- Bounce rate is still 49% -- consistent over 2 years
- Would like to see:
- Button for transcript requests on homepage
- Putting financial aid info with admissions is not logical for current students
- Need the ability to interact immediately; pick up rss feeds
- User centered elements:
- Let alums upload news from the field
- Applicants can look up what’s missing from their file
- Live chat
- Text messages
- Pay deposits online, with a confirmation
- Banner self-service will make some of this possible
- Make language issues (requirements) less confusing
- Clear brand definition – make people understand who we are