Meeting 1/20/2009

From MIIS Wiki
Revision as of 18:06, 20 January 2009 by Kristen Byers (talk | contribs) (TLC & IT)

Revised List of Requirements

Internal Audiences

  • Login protected customizable personal page that customizes the user experience based on MIIS affiliation
    • Jobs database (students)
    • Banner access to academic records, scheduling (students, faculty)
    • Banner access to budgets (staff)
    • Alumni portal (alumni)
    • Banner access to HR (all)
    • Customizable subscriptions to specific information (e.g., events) via RSS (all)

External Audiences

  • Offer main page + main admissions page in several languages
  • Tell the story: pragmatic idealism
  • Sharpen brand focus: "Be the Solution"


  • Interactive elements
  • Stronger ties to Moodle/other web presences
  • Integrate content from FirstClass
  • Robust calendar interface
  • Simple, consistent navigation -- no duplicate links
    • Breadcrumbs
  • Support delivery to mobile devices
  • Portal to Facebook, iTunes U, Yelp, Flickr, etc.

Focus Group Notes

Recruitment, Admissions, Financial Aid, Records

Present: Tate Miller, Jill Stoffers, Jenny Manseau, Pam Ventura, Regina Lomboy, Sherre Kruft, Devin Luedekke, Amy McGill

  • Current website likes:
    • Graphics/visual appeal
    • Links to Banner and Directory
    • Interact and Explore sections
    • Reduction of wordiness
    • Cleaner

(summary: summer work on the web site moved us in a positive direction)

  • Dislikes:
    • Not user friendly
    • Hard to navigate
    • Needs better map of information
    • Too many search results
    • Need larger font
    • Need portal site (personalized)

(summary: need to emphasize IA, interactivity/customization)

  • Impact on recruiting
    • Prospective student feedback is fairly positive.
    • 40% of our applicants never inquire – they are getting their info (presumably) from the web and/or word of mouth
    • Bounce rate is still 49% -- consistent over 2 years
  • Would like to see:
    • Button for transcript requests on homepage
    • Putting financial aid info with admissions is not logical for current students
    • Need the ability to interact immediately; pick up rss feeds
    • User centered elements:
      • Let alums upload news from the field
      • Applicants can look up what’s missing from their file
      • Live chat
      • Text messages
      • Pay deposits online, with a confirmation
    • Banner self-service will make some of this possible
    • Make language issues (requirements) less confusing
    • Clear brand definition – make people understand who we are