Difference between revisions of "Main Page"

From LS Student Workers
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*[[Phone]]
 
*[[Phone]]
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'''Answering''' <br>
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Middlebury College Language Schools, this is ______. How may I help you?
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'''Transferring'''<br>
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1.Tell the recipient that you are transferring the call. <br>
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2.Push ‘inquiry' button. <br>
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3.Dial extension or hit the extension button on the right<br>
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4.Wait for the 2nd recipient to pick up and tell them that you’re transferring a call.
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5.Push the 'Transfer' button. <br>
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Note: If you reach the answering machine instead, push “C”, then push Access 1 to get back to the original recipient. Inform him/her to leave a message or take a message.
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'''Voicemail'''<br>
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Always check for and attend to new voicemail.<br>
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Push “Message Waiting” button or dial 2100. The password is 6969.<br>
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Useful commands:<br>
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* press 5 to hear new message
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* press 3 to delete message
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Note: Once you have attended to any new messages, delete the message so that the next student worker knows which messages need to be responded to. If you cannot attend to a message before your shift ends, leave a note for the next person.
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'''Making a call'''<br>
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Dial 82-17-65-43#9 and then dial normally. For on-campus calls, just dial the 4 digit extension.
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*[[Fax]]
 
*[[Fax]]
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*[[Printing]]
 
*[[Other duties]]
 
*[[Other duties]]
  

Revision as of 10:01, 20 May 2011

Welcome to the Middlebury Summer Language Schools for student workers! This page is intended to be a guide to new and current student receptionists and office workers during the summer and throughout the school year. The LS Student Workers Wiki contains answers to FAQ and more.

For more information, please consult the Language Schools homepage or type "go/ls" in the address bar.

Getting Started

Answering
Middlebury College Language Schools, this is ______. How may I help you?

Transferring
1.Tell the recipient that you are transferring the call.
2.Push ‘inquiry' button.
3.Dial extension or hit the extension button on the right
4.Wait for the 2nd recipient to pick up and tell them that you’re transferring a call. 5.Push the 'Transfer' button.

Note: If you reach the answering machine instead, push “C”, then push Access 1 to get back to the original recipient. Inform him/her to leave a message or take a message.

Voicemail
Always check for and attend to new voicemail.
Push “Message Waiting” button or dial 2100. The password is 6969.

Useful commands:

  • press 5 to hear new message
  • press 3 to delete message

Note: Once you have attended to any new messages, delete the message so that the next student worker knows which messages need to be responded to. If you cannot attend to a message before your shift ends, leave a note for the next person.

Making a call
Dial 82-17-65-43#9 and then dial normally. For on-campus calls, just dial the 4 digit extension.

General Admissions


Program

Financial

Other

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