Drupal Troubleshooting

Site Permissions

"The user account is not available on this site"

We're beginning the process of adding guest accounts to our systems. In doing this, we needed a way to differentiate the guest accounts (who should never be able to edit the site) from institutional accounts (who may be able to edit the site). A group has been set up to hold all of the institutional accounts in our system, but occasionally some valid institutional users slip through the cracks. If someone is getting this message, they are not in the institutional group. If it is a valid institutional account, this information should be forwarded to CSNS so that they can be added to the institutional group in the Active Directory.

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