Middlebury

List Manager

Note: Many Lyris lists have been replaced by MyEmma.

What is List Manager (aka Lyris)?

List Manager (aka Lyris)  is an application that manages "lists" of email addresses and enables broadcast or discussion messaging functionality for communications purposes.

There are a variety of features that can be applied to lists, ranging from the management of subscription policies to specifying whether or not a list's message are moderated.

Keep reading to learn more about these settings.

The 2 Basic Types of Lists

Broadcast Lists are lists that generally have one primary sender (ex. the list administrator) that sends messages out to the list members. Normal list members generally do not have the ability to send messages to the list.

An example of a Broadcast List is MiddNews. Messages are sent by the MiddNews list administrator to the list, and the message is then distributed to all of the MiddNews list members. Members can reply to the list administrator, but they cannot reply or send to the entire MiddNews list.

Discussion Lists are lists that generally have multiple senders. This allows members to send and reply to list messages.

An example of a Discussion List is MiddTalk. Any member of the MiddTalk list can send messages to the list, and any member of the MiddTalk list can reply to messages that have been sent to the list. Every message will be distributed to all of the MiddTalk list members.

Subscription Policies for Lists

Open Lists are lists that allow members to subscribe and unsubscribe from lists without interaction on the part of the list administrator.

Private Lists require that a list administrator approve subscription requests.

Admin Only lists require that a list administrator both initiate and approve subscription requests.

Moderation Policies for Lists

Moderated lists require the approval of all list emails by a list administrator before the email is distributed to the list members.

Un-moderated lists require no interaction on the part of the list administrator for emails to be distributed to the list members.

FAQ

How do I “subscribe” or “unsubscribe” to or from a list?

  1. Launch a web browser.
  2. Go to http://go.middlebury.edu/lists
  3. Type your email address into the Member ID Finder
  4. Follow the instructions that were sent to your email address

How do I view all available lists that I can subscribe to?

  1. Go to http://go.middlebury.edu/lists
  2. Type your email address into the Member ID Finder
  3. Follow the instructions that were sent to your email address
  4. Select the lists you wish to subscribe or unsubscribe to

How do I manage lists that I own?

Visit http://go.middlebury.edu/lmw and login with your List Manager credentials:

  • List Manager username: yourusername@middlebury.edu -- use the entire address as the List Manager username, including the @middlebury.edu portion
  • List Manager password (note: different from your college password and unique to List Manager).

Can I enable tracking to see if people are reading my messages?

You can try, but you should be aware that many e-mail clients, such as Outlook and Thunderbird, can detect such tracking and automatically disable it, which may interfere with your messages displaying properly. Link tracking in particular may cause links to not work at all. So, it's up to you, but if you do have it enabled, realize that more people might be reading your message than the numbers suggest.

How do I get help with List Manager?

Contact the helpdesk@middlebury.edu or call 802.443.2200. Please mention that the Web Help Desk Request Type is “Email” and the sub-type is “List Manager (Lyris)”. Your support ticket will then be routed to someone who can assist.

Email interface

How do I send an email to a list?

To send an email to a specific list, do the following:

  1. Launch your email client
  2. Start a new message using an account that has permissions to send to the specific list
  3. In the To field type listname@lists.middlebury.edu where listnameis the name of the list
  4. Type the subject line
  5. In the body of the email put the following text at the top, on a line by itself:
    PASSWORD:listadmin_password
    • The line above containing the password will not appear in the message received by list members, provided it is the first line in the email body. There must be NO SPACES after "PASSWORD:".
  6. Type the remainder of the email body
  7. Proofread your work and when ready, click Send
  8. Your email will now be processed for delivery to the list.

How do I view the members of a list?

To view the members of a list, you will need to send a "request email" from an email account that has been defined as a List Administrator. In this email you must give your password as well as specify the name of the list that you want information about. The email must be formatted like this: (Replace "password" and "listname" with your password, and the name of the list, appropriately.)

Login password
Review listname names

Click send and you will soon receive an email with the list members.

E-mailing the list manager e-mail address for administrative purposes (checking list members, adding or removing members) may result in bounced messages if your message is larger than 20 lines. This is to prevent spam from reaching the list manager e-mail address.

Integrations

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